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Richard Tran

Overview Reviews (137) Inventory (186)

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Richard Tran

Richard Tran | Page 13

Service Advisor

Culver City Mazda

11215 Washington Blvd
Culver City, CA 90230

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4.9

137 Reviews

Overview Reviews (137) Inventory (186)

4.9

137 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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137 Reviews of Richard Tran

January 09, 2025

Dealership Rating

Employee Rating

I was able to get an appointment on short notice with great service. Much appreciated. great service. Much appreciated. More

by MIRANDARIECKHOFF

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 10, 2025 -

Culver City Mazda responded

Your excellent feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

January 06, 2025

Dealership Rating

Employee Rating

Friendly people, fast service. Financing was awesome. Explanation of the vehicle was great. Open to listen and provide answers. Financing was awesome. Explanation of the vehicle was great. Open to listen and provide answers. More

by OCAMPOS4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Moreno, Danny Moreno, Mario Cordova , Ian Ayers, David Castro, Miguel Champagnie, Carl Hegge, Stefan Kubicki, Jonathon Rodriguez

Jan 07, 2025 -

Culver City Mazda responded

Thank you for your confidence in Culver City Mazda, and for your business. We are thankful to have you as a customer.

January 03, 2025

Dealership Rating

Employee Rating

Always polite and professional. Wants to make sure everything is explained if I have a question. Wants to make sure everything is explained if I have a question. More

by marina11

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 07, 2025 -

Culver City Mazda responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

January 03, 2025

Dealership Rating

Employee Rating

Rich and other staff are very kind. The video explanations and pricing were easy to understand and excellent. Thank you. The video explanations and pricing were easy to understand and excellent. Thank you. More

by YUMIKO123

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Castro, Reception lady

Jan 07, 2025 -

Culver City Mazda responded

We're so happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

January 02, 2025

Dealership Rating

Employee Rating

I like that a video walkthrough of the service was provided, as well as complimentary lyft ride back home and back to the service centre. Thank you. provided, as well as complimentary lyft ride back home and back to the service centre. Thank you. More

by k14

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 02, 2025 -

Culver City Mazda responded

We are thrilled to read your great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

December 21, 2024

Dealership Rating

Employee Rating

Ian was very friendly and quick to respond. Mazda is great for providing a free Lyft ride back home and getting back to the dealership. Mazda is great for providing a free Lyft ride back home and getting back to the dealership. More

by JKasai

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ian Ayers

Jan 02, 2025 -

Culver City Mazda responded

Thank you for writing such a fantastic review! We are so happy to hear about your experience with Ian and thank you for giving us the opportunity to serve you. Please let us know if you have any other questions.

December 21, 2024

Dealership Rating

Employee Rating

Rich Tran was my service department advisor and he was such a pleasure to work with. He was patient and helpful. He treated me with respect and thoughtfulness. The women working the front desk -- in charg such a pleasure to work with. He was patient and helpful. He treated me with respect and thoughtfulness. The women working the front desk -- in charge of calling the Lyft rides -- were SO very pleasant and worked quickly and efficiently. There's a reason I continue to come back to this location. More

by emilyc

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 02, 2025 -

Culver City Mazda responded

We're glad to know you enjoyed the top-notch service and amenities at Culver City Mazda! Thanks for taking a moment to share your experience. We hope to see you again!

December 21, 2024

Dealership Rating

Employee Rating

Richard was great! He was friendly and kind and communicated what needed to be done. I felt like I was in great hands. He was friendly and kind and communicated what needed to be done. I felt like I was in great hands. More

by essencetait

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 02, 2025 -

Culver City Mazda responded

We are thrilled to read your great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

December 16, 2024

Dealership Rating

Employee Rating

Excellent and fast service. Always a pleasure dealing with the professionals in the service center. Always a pleasure dealing with the professionals in the service center. More

by SSG444CAR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathon Rodriguez

Dec 18, 2024 -

Culver City Mazda responded

Our team strives to deliver an excellent experience, and we are glad you have found this to be the case during your visits. If you have further needs or questions, please reach out!

December 14, 2024

Dealership Rating

Employee Rating

Great service thank you very much for your help the car is running well I will definitely come back when needed! is running well I will definitely come back when needed! More

by queenelizabeth92

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Dec 16, 2024 -

Culver City Mazda responded

Thank you for your business and posting a review. We're happy to read about your great experience in our service department. We'll be sure to pass on your kind words to Richard. Please let us know if there's anything else we can do for you. We look forward to working with you in the future!

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