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Richard Tran
Richard Tran at Culver City Mazda

Richard Tran | Page 11

Service Advisor

Culver City Mazda

11215 Washington Blvd
Culver City, CA 90230

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4.9
124 Reviews
4.9

124 Reviews

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124 Reviews of Richard Tran

February 19, 2025

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Employee Rating

It was a hectic day for the service department but Richard was courteous and helpful. More

by T808Y
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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Feb 19, 2025

Culver City Mazda responded

Thank you for your patience and kind words! We're glad to hear that Richard provided courteous and helpful service despite the busy day. We appreciate your support and look forward to assisting you again in the future!

February 10, 2025

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thank you for the free Lyft ride after I dropped off my car. total experience was excellent! fast transaction and efficient staff from drop off to booking of lyft ride back and forth from my home. More

by johanneapatan
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 11, 2025

Culver City Mazda responded

You're very welcome! We're glad to hear that your experience was smooth and efficient from start to finish. We appreciate your kind words and look forward to serving you again in the future! 🚗😊

February 03, 2025

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Rich was a lifesaver! He really helped me out and made sure everything was taken care of. More

by j. liscano
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Service Time
Service Communication
Recommend Dealer
Yes
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Feb 04, 2025

Culver City Mazda responded

Thank you for your great review! We're so happy to hear that Rich was able to help you out and take care of everything. We truly appreciate your feedback and are glad we could make the process easier for you. If you need anything else, don’t hesitate to reach out! 😊

January 24, 2025

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Very considerate and understanding to our needs. Explained everything that had to be done to vehicle More

by GARYBUB1
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Service Time
Service Communication
Recommend Dealer
Yes
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Jan 24, 2025

Culver City Mazda responded

Thank you for your kind review! We’re glad to hear that our team was considerate and thorough in explaining everything needed for your vehicle. We appreciate your trust and look forward to serving you again!

January 20, 2025

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Everything went smooth, wish I could have my car washed but other than that it's perfect! More

by Jo
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Service Communication
Recommend Dealer
Yes
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Jan 20, 2025

Culver City Mazda responded

Thank you for your feedback! We're glad to hear everything went smoothly. We understand your frustration about the car wash and we look forward to serving you again!

January 14, 2025

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Employee Rating

Richard Tran was very efficient. The service was very good. We will be back again for our next service. More

by KRH11159
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Service Time
Service Communication
Recommend Dealer
Yes
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Jan 15, 2025

Culver City Mazda responded

Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 14, 2025

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Employee Rating

I am very Happy with the work done on my car( Routine maintainence). The service rep Richard Tran dropped the ball however. He gave me an estimated time of about and 1.5hours or " before 12:00. At abo More

by DIANEFRANKLIN50
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jan 15, 2025

Culver City Mazda responded

Thank you for taking time to leave a review. We want all of our customers to have a 5-star experience with our dealership, and we're sorry to hear that we fell short of that during your visit to our service department. Your review has been relayed to the appropriate team members to look further into this.

January 09, 2025

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I was able to get an appointment on short notice with great service. Much appreciated. More

by MIRANDARIECKHOFF
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Recommend Dealer
Yes
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Jan 10, 2025

Culver City Mazda responded

Your excellent feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

January 06, 2025

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Friendly people, fast service. Financing was awesome. Explanation of the vehicle was great. Open to listen and provide answers. More

by OCAMPOS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Moreno, Danny Moreno, Mario Cordova , Ian Ayers, David Castro, Miguel Champagnie, Carl Hegge, Stefan Kubicki, Jonathon Rodriguez

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Jan 07, 2025

Culver City Mazda responded

Thank you for your confidence in Culver City Mazda, and for your business. We are thankful to have you as a customer.

January 03, 2025

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Employee Rating

Always polite and professional. Wants to make sure everything is explained if I have a question. More

by marina11
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 07, 2025

Culver City Mazda responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

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