Richard Simes

Gets old with all the upscaling of things that need to done. Also tried to tell me it was going to cost me a other 90 dollars to change oil as have to remove skid plate. For 10 yrs, never mentioned or tri done. Also tried to tell me it was going to cost me a other 90 dollars to change oil as have to remove skid plate. For 10 yrs, never mentioned or tried to charge for that. Marcus took that off bill otherwise would be going somewhere else to get oil change More

by I8MADATYA Verified Customer Verified Customer

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Richard is awesome, he is the reason we have 5 Toyotas, All services there. Keep Richard. All services there. Keep Richard. More

by Randy Hinman Verified Customer Verified Customer

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The only reason our family uses this dealership is because of Richard Simes. We’ll stay until he retires because of Richard Simes. We’ll stay until he retires More

by HINMAN.CINDY Verified Customer Verified Customer

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Great Service, prompt greeting on the service drive, work on the vehicle completed in the time promised. Great communication on status of repairs. on the vehicle completed in the time promised. Great communication on status of repairs. More

by JNELSON630 Verified Customer Verified Customer

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Typical Dealership, really expensive, wants to add services and up charge. A cabin filter change shouldn't cost $70. At least Fred is a good guy and really honest. services and up charge. A cabin filter change shouldn't cost $70. At least Fred is a good guy and really honest. More

by CDUNN Verified Customer Verified Customer

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If it weren't for Richard Simes, I'd go elsewhere. He is a great asset to your service department, unlike your sales department, full of misleading promises just to make that sale. He is a great asset to your service department, unlike your sales department, full of misleading promises just to make that sale. More

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I'm very thankful that I was able to get my truck repaired. The job took a long time, even though I mentioned that this was my only vehicle. My truck was kept all weekend. Also, too much time was spe repaired. The job took a long time, even though I mentioned that this was my only vehicle. My truck was kept all weekend. Also, too much time was spent inspecting my truck instead of getting the repair done. I was given a list of over $9000 worth of things you wanted to do to my old truck. I started working with Ian, who held my truck over the weekend. He didn't tell me he would not be working on Monday, so it took me 2 hours to find the status of my truck. Ian told me he was shooting for 10 am Monday to have my truck ready, but noted the account as "customer needs by noon", which was not true. Ultimately I talked with Richard who told me it would be ready by 11:15. It was. Fred Olsen helped me when I got there, and he is very nice and helpful. Thank you for getting my truck repaired More

by Tony Verified Customer Verified Customer

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Concise and to the point, gave their best price and completed the sale in a timely manner. completed the sale in a timely manner. More

by YODY826 Verified Customer Verified Customer

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Excellent service and customer support. Clean decor. Knowledgeable staff. Always kept in the loop during the custom ordering process. Clean decor. Knowledgeable staff. Always kept in the loop during the custom ordering process. More

by FIRESIDE04 Verified Customer Verified Customer

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Another positive experience! Super friendly staff! Always delivers on all promises! They treat you like family! Super friendly staff! Always delivers on all promises! They treat you like family! More

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