Richard Schneider
Richard Schneider at Ira Lexus Danvers
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Richard Schneider

Technician

Ira Lexus Danvers

101 Andover Street Route 114
Danvers, MA 01923

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3 Reviews
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3 Reviews

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3 Reviews of Richard Schneider

December 12, 2024

Dealership Rating
Employee Rating

I am very pleased with this dealership. Dennis Pellegrino is my service advisor. He is helpful and knowledgeable. I rely on his recommendations which which have been excellent. More

by daytrish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Pellegrino

Dec 13, 2024

Ira Lexus Danvers responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

September 18, 2024

Dealership Rating
Employee Rating

Came in for 5K service. I had an appointment I was there for 3 hours. Place was clean and people were pleasant but 3 hours is ridiculous. More

by joe
Purchase Time
Recommend Dealer
Yes
Sep 20, 2024

Ira Lexus Danvers responded

Joe, Thank you for your feedback. While I’m pleased to hear you received good service, I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. Willy Moy General Manager WMoy@Group1Auto.com

April 01, 2024

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Employee Rating

This was my first visit to this dealership, I am very impressed at the respect and appreciation they have for their clients. The work was done on time, while I waited in their very spacious , friendly w More

by pinosb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perry

Apr 05, 2024

Ira Lexus Danvers responded

Thank you for choosing Ira Lexus of Danvers for your automotive needs! We're delighted to hear that your first visit exceeded your expectations, with our team demonstrating respect, appreciation, and timely service. We're also glad you found our waiting area spacious and friendly, and that Jennifer provided helpful and friendly service as your adviser. Your recommendation means a lot to us, and we look forward to serving you again in the future.

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