Richard Roy | Page 7

Wowed I wish I found Merchant's 2 years ago! Not only did Richard Roy get me in a car, and I have bad credit, he got me what I wanted and can afford right n I wish I found Merchant's 2 years ago! Not only did Richard Roy get me in a car, and I have bad credit, he got me what I wanted and can afford right now. Super friendly but also made me comfortable there and wasnt pushed! Which is huge, when you don't feel like you have to give up eating for 2 weeks to come up with more $$ on a downpayment. And not feeling like, we'll say it, a Loser with bad credit made me feel like buying a car from him was a right choice. I was also given relief that they could register me with new mass plates. And then came fireworks! The time was up on my insurance with my rental car, and got me hooked up with their shops "loaner" car. I will reccomend anyone in need of a car, credit amnesty and feeling like a valued consumer needs to go here. More

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Amazing guy Greeted at the door, helped me in every which way possible to get me the vehicle I wanted. Extremely friendly, professional.. sorry not enough kind wo Greeted at the door, helped me in every which way possible to get me the vehicle I wanted. Extremely friendly, professional.. sorry not enough kind words to say!! Thank you again Richard amazing experience? More

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Merchants customer 4 life Went into Merchants on July 12th for a mini service on my SUV with no intention of leaving with a new vehicle, but the deal on a used 2018 Toyota Tund Went into Merchants on July 12th for a mini service on my SUV with no intention of leaving with a new vehicle, but the deal on a used 2018 Toyota Tundra was too good to pass up. Sales associate Richard Roy, who sold me my previous vehicle, was awesome and showed great attention to detail as my previous sale with Merchants. The whole car buying experience with Rich and Merchants was hassle free and stress free, it really did not feel like car shopping at all. I highly recommend Merchants to anyone who is looking for a great selection of pre-owned vehicles, friendly sales / finance staff and hassle free sales experience. More

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Awesome Richard was amazing he worked super hard to get me approved. I cant wait to get my vehicle next week. Thanks to him I can build my credit. The only th Richard was amazing he worked super hard to get me approved. I cant wait to get my vehicle next week. Thanks to him I can build my credit. The only thing is the higher mileage on my new vehicle. Other than that Chevy and Richard dod great highly recommend and will recommend to my friends and family More

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Shout out to Richard Roy and Gordon Lewis Best experience in buying a vehicle. Richard Roy was great. Very outgoing and knowledgeable. Made car shopping fun. No pressure into buying. We found Best experience in buying a vehicle. Richard Roy was great. Very outgoing and knowledgeable. Made car shopping fun. No pressure into buying. We found what we wanted and Gordon Lewis and Richard Roy made it happen for us. Quick and painless. Definitely coming here again for our next purchase. Thanks again guys. Charlie and Shannon More

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Richard Roy is the man!!! Never did I think I was gonna find a car. Couldn’t be any happier. I don’t have the best credit, I can be a bit picky, and I’m one that has 20 million Never did I think I was gonna find a car. Couldn’t be any happier. I don’t have the best credit, I can be a bit picky, and I’m one that has 20 million questions. Richard was so patient with me, answered all my question, and he was able to find me a car that I really liked and could afford. Everyone at this dealership is so friendly. I felt like I was home. Amazing people. I’m so happy with my car. All thanks to Richard. If your looking for a car and not sure where to go or who to see. Merchants auto is the place to go!!! Ask for Richard Roy!!! More

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Good experience Worked with Richard Roy.Good experience no pressure sales.Had the wife come down and she decided on different vehicle.She chose a gently used SUV and Worked with Richard Roy.Good experience no pressure sales.Had the wife come down and she decided on different vehicle.She chose a gently used SUV and we are happy with her choice.Looking forward to purchasing my next vehicle in a few months from Merchants. More

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Happy in Hooksett From beginning to end I could not be happier with my experience with Merchants Auto. My lease was ending and during the term of my lease had fallen on From beginning to end I could not be happier with my experience with Merchants Auto. My lease was ending and during the term of my lease had fallen on some hard times & had gone over my mileage limit by more than just a couple miles so I knew I was bringing in a project for them. My first encounter was with Semir in the internet customer service department- he was very personable and made me feel at ease with even just setting up my appointment to come in! I worked with Richard Roy once I arrived (Semir came to say hello too!) we went over my dream car but what would actually be more realistic for my situation. He worked hard to find me a great deal & a car I would be happy with. While he worked he even offered me some of the Chinese food they had all ordered for lunch which was very thoughtful since I was there around lunchtime! He also offered me something to drink and they had a popcorn machine. Just when we thought we had reached a dead end and I was going to go back to Honda with my tail between my legs and eat my negative equity into another loan finance manager Semir swooped in & educated me on what that actually meant & would mean for the future of my car buying power. Semir delivered a Hail Mary with a beautiful 2018 low miles Hyuandi Tucson with a payment I could afford! Richard and I headed out on a quick test drive and I didn’t even have to think twice. Richard was personable and made me feel comfortable throughout our time together. He treated me more as a friend then a customer. Next up was the paperwork which generally you end up in a stuffy office with some guy who really could care less- my experience with Scott was the exact opposite. One again I felt super comfortable with everything I was signing and Scott ensured I understood everything. Scott like Richard felt more like a friend then someone who just wanted the t’s crossed and i’s dotted. Last up was making my service department appointment (the first one is free) and while there was a wait Richard pulled some strings and got us in and out. There are also so many other perks that Merchants offers. When you walk away from a dealership with a good payment, an awesome car, and a hug from your sales person you know you chose the right place! More

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Merchants Auto Review I went to Merchants Auto because I was in desperate need of a new vehicle. Richard Roy took me under his wing and did everything that he could do to c I went to Merchants Auto because I was in desperate need of a new vehicle. Richard Roy took me under his wing and did everything that he could do to completely satisfy my needs. After staying 2 hours past closing time and multiple different offers, Richard gave me exactly what I was looking for. I was able to drive my 2014 Hyundai Sonata off of the lot that same day with a great deal. I recommend Merchants and Richard to anybody looking to find a certified pre-owned car! Thanks again Richard! More

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Extremely happy with my purchase and with the people I worked with at Merchants Auto. Highly recommended and will definitely do business with Merchants Auto again. with my purchase and with the people I worked with at Merchants Auto. Highly recommended and will definitely do business with Merchants Auto again. More

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