Richard Roy | Page 13

Excellent service What a great experience. Richard Roy was very helpful and found us financing. We were treated like toyalty. He really worked hard for us. Great guy! What a great experience. Richard Roy was very helpful and found us financing. We were treated like toyalty. He really worked hard for us. Great guy! More

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Awesome service Met with Richard Roy yesterday, in about 5 minutes he had us the exact car we wanted, everyone was wonderful, unforgettable experience! I would recomm Met with Richard Roy yesterday, in about 5 minutes he had us the exact car we wanted, everyone was wonderful, unforgettable experience! I would recommend this business to anyone! More

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No pressure straight forward and backs up their deal I purchased a Ford CMax from Richard. He and the other staff were freindly, courteous, and professional. I knew what I wanted before coming on the lo I purchased a Ford CMax from Richard. He and the other staff were freindly, courteous, and professional. I knew what I wanted before coming on the lot, and nobody wasted my time with silly games or tactics that I experienced at other dealerships. Vehicle was missing a couple of accessories that were included when the car was new. Merchants Auto replaced the missing items at their expense. I took one star off because the EV battery was not charged when I took delivery. Otherwise, it was a refreshing and happy experience! More

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Great Experience! Richard Roy was great - he went above and beyond to help me buy the car I wanted! Gordon Lewis was also very helpful. Overall the experience went very Richard Roy was great - he went above and beyond to help me buy the car I wanted! Gordon Lewis was also very helpful. Overall the experience went very smoothly. More

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Returning Client Happy With Purchase Again I purchased a car from this dealership 5 years ago and had a terrific experience. I was very comfortable returning for my next car. Last night I I purchased a car from this dealership 5 years ago and had a terrific experience. I was very comfortable returning for my next car. Last night I took advantage of a month end special and could not have been happier with my salesman, Richard Roy. He was kind, professional and very knowledgeable. He was very agreeable spending time to go through the sales process even though we wrapped it up long after the dealership was done for the night. He accommodated my timetable in arriving an hour before closing. He was spot on in helping me find the right car for my budget and desires. This car is the car of my dreams. I would not hesitate to recommend this dealership and Richard Roy to anyone looking for an honest deal, superb customer service and a huge selection to choose from. Thank you Richard, Scott and Merchants! Lynn McArdle More

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Great purchasing experience!! Richard Roy was my sales rep. He was wonderful to deal with. He went above and beyond to get the best deal for me. He answered all my questions and Richard Roy was my sales rep. He was wonderful to deal with. He went above and beyond to get the best deal for me. He answered all my questions and I never felt pressured. Thanks again for a great buying experience!! More

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Great experience. Sales man very professional and friendly Richard Roy is a great salesman very professional and friendly. He took the time to know me as a person not just another sale !! Over all everyone a Richard Roy is a great salesman very professional and friendly. He took the time to know me as a person not just another sale !! Over all everyone at merchants made me feel comfortable and that they would go the extra mile to get my busness. Thanks More

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Got me set up with a great car The team at Merchant's helped me get a great car. They never made me feel pleasured at all and kept offering me help when I was unsure of certain aspe The team at Merchant's helped me get a great car. They never made me feel pleasured at all and kept offering me help when I was unsure of certain aspects of purchasing a car. I am so incredibly happy with my experience. More

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Great experience . Great cat. Richard Roy came thru in the end! I got an awesome used car for an awesome price. I will shop no where else for my families cars. I am a Merchants Richard Roy came thru in the end! I got an awesome used car for an awesome price. I will shop no where else for my families cars. I am a Merchants man for life! Thanks Richard. More

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No hassle and they listen Listened to what we were looking for and it was the most hassle free experience we have had with a dealership. Our salesman was very accommodating. Listened to what we were looking for and it was the most hassle free experience we have had with a dealership. Our salesman was very accommodating. More

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