Richard Potts
Richard Potts at Southern Buick GMC Greenbrier
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Richard Potts

Service & Parts Director

Southern Buick GMC Greenbrier

1300 South Military Highway
Chesapeake, VA 23320

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3.5
15 Reviews
3.5

15 Reviews

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15 Reviews of Richard Potts

April 09, 2025

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Employee Rating

Love this place. Brought two vehicles from ya. Second without a down payment. You can't beat the great service More

by Danny
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Recommend Dealer
Yes

March 16, 2025

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They are the worst, no communication. We had appointment and when we took it They claim we didn't have. Had to fine the message to prove we had. They are working on a recall notice and ha More

by TEE.TOT
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Recommend Dealer
No

March 08, 2025

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You garage is the worst, you make appointment to see someone to make the real appointment. Even then we were told we didn't have one until a pulled my phone ans proved it. I don't trust your company. I More

by TEE.TOT
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Recommend Dealer
No

March 05, 2025

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Courtesy and friendly and Knowledgeable about my vehicle and and getting the work done to my vehicle in a timely Matter More

by APP11035
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Recommend Dealer
Yes

Other Employees Tagged: Mikul Brown, Jay Cunnigham

February 13, 2025

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Engine light came on after this horrible service. They forgot to install the oil plug More

by gefferycole
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Recommend Dealer
No

February 13, 2025

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Very good customer service. They were very polite. They gave good service and they let me know what was going on on my car and kept me updated.. More

by SHAWNAREYNOLDS3715
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Recommend Dealer
Yes

February 09, 2025

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Incompetent! !! Inconsiderate of my time!!! ignorant of recall repair!!!! No parts available!!!! Second wasted trip!!!!!!!! More

by Robin Forbes
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Recommend Dealer
No

December 11, 2024

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Depnable Fast Service Sale man Courtey Informative Information Inform you of what's needed And when More

by dnh4
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Recommend Dealer
Yes

Other Employees Tagged: Vincent Holley, Jay Cunnigham

Dec 11, 2024

Southern Buick GMC Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 13, 2024

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My experience with Southern Buick, GMC, KIA has been a terrible experience since I brought a vehicle from this dealership and my service has been very bad and I will never recommend anyone's to purchase a More

by Shemar
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Recommend Dealer
No

September 17, 2024

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Employee Rating

So far just state inspections and oil change. I have been waiting to get the radio fixed for 2 months. I have appointment in Oct. so that will be the real test. More

by AHDUKE1
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cynthia Adams, Jay Cunnigham

Sep 20, 2024

Southern Buick GMC Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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