Richard Polk
Richard Polk at Stone Mountain Nissan
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Richard Polk

Internet Director

Stone Mountain Nissan

4275 US-78
Lilburn, GA 30047

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4.4
34 Reviews
4.4

34 Reviews

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34 Reviews of Richard Polk

December 12, 2024

Dealership Rating
Employee Rating

Very nice building inside and out. Everyone there was so professional from the sales people to the service people, they all worked together as a team to help get the best deal. Mr. Pat More

by LWILLIAMS335
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Patrick Facey, Shayna Keyes , Steve

Dec 14, 2024

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 10, 2024

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This dealership doesn’t like to fix problems after you leave the car lot.. not professional More

by d14dennis
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Daron Owens

Dec 13, 2024

Stone Mountain Nissan responded

D14dennis, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to make this up to you. Please contact our manager at 678-252-3100 so we can make your experience a positive one.

December 08, 2024

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Great customer service handle everything that needs to be done on my car and I really appreciate them More

by INDIAREID84
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Eneh, Shayna Keyes

Dec 12, 2024

Stone Mountain Nissan responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 20, 2024

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Service was on point & I didn't wait very long for my oil change. Thank you very much! More

by N0WFAITHISJT
Service Price Transparency
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Recommend Dealer
Yes
Nov 21, 2024

Stone Mountain Nissan responded

N0wfaithisjt, we're so glad that we were able to go above and beyond your expectations!

November 19, 2024

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My experience with Stonemountain Nissan was awesome i recommend anyone to there services and the customer support team is very helpful More

by nathanielfonville1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shayna Keyes

Nov 21, 2024

Stone Mountain Nissan responded

Hello Nathanielfonville1, thank you; we appreciate your feedback!

October 29, 2024

Dealership Rating
Employee Rating

Our car buying experience was very nice. Mr. Facey was very professional, knowledgeable and friendly. Out of all my years of purchasing cars, he was the best salesman. More

by SIMMIE6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Facey, Shayna Keyes , David, Mr. Fryar, and Jerry the technician.

Nov 01, 2024

Stone Mountain Nissan responded

Hi, we're thrilled to hear about your wonderful experience with us. Here at Stone Mountain Nissan, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

October 26, 2024

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Kept me informed of services. Ok ok ok ok ok ok ok ok ok ok More

by KAYE.THEBEAU
Service Price Transparency
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Recommend Dealer
Yes
Oct 28, 2024

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

October 20, 2024

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The new environment is awesome! and Great customer service. was top notch. Good good good. More

by turnerhill.jackie
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Stone Mountain Nissan responded

Hi, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 12, 2024

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Employee Rating

My service manager & the entire staff i are nice people. They make sure we have what we need in the lobby. The bathrooms are always clean. Also; I like the fact that I don’t have to wait long. More

by lynettesatterwhite
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: The service manager Heath Wage gives excellent service & always professional & keep me informed on the status of my car. I will recommend him to anybody. I will recommend Stone Mountain to people who are interested in buying a car.

Oct 18, 2024

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed.

October 12, 2024

Dealership Rating
Employee Rating

The service was good. But I have to say since I purchased my Parhfinder I had to get a set of new tires, brakes done and some other maintenance. I've spent over $2,300 do More

by N0WFAITHISJT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

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