Richard Palm
Richard Palm at Benzel-Busch Motor Car
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Richard Palm

Sales Consultant

Benzel-Busch Motor Car

28 Grand Ave
Englewood, NJ 07631

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5.0
53 Reviews

Dealership Experience

33 yrs, 1 mo

5.0

53 Reviews

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53 Reviews of Richard Palm

May 30, 2024

Dealership Rating
Employee Rating

Joe Herman was great. He made leasing my new E350 an enjoyable and seamless experience. He was patient and explained everything to a tee. 100% the best experience anyone c More

by CLHEUREUX710
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Herman

Jun 14, 2024

Benzel-Busch Motor Car responded

Thank you for your fantastic review! We're thrilled to hear that Joe Herman provided you with great service and made leasing your new E350 an enjoyable and seamless experience. Providing exceptional service and ensuring our customers feel comfortable and informed throughout the process is our priority, and we're delighted that Joe's patience and thorough explanations made a positive impact on your experience. We'll be sure to pass along your kind words to him; he'll be thrilled to hear your feedback. Warm regards, Michael Hill mhill@benzelbusch.com

November 07, 2023

Dealership Rating
Employee Rating

The place is greeting environment. Friendly and excellent on following up and great communication skills. More

by jmoon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jieun Chun , Carlos Gonzalez

Nov 14, 2023

Benzel-Busch Motor Car responded

Clear communication and follow-up not only make the purchasing process smoother but also contribute to a sense of trust and reliability. It's great that you've had such positive interactions with the dealership staff, and it speaks volumes about their commitment to customer satisfaction. Regards, Michael Hill mhill@benzelbusch.com

June 07, 2023

Dealership Rating
Employee Rating

Very professional starting from sale to service department. Very clean and friendly stuff. That make you feel like family. More

by DNKI04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 25, 2023

Dealership Rating
Employee Rating

What an experience I brought my car in for detail and new wiper blades. Turns out my car had a recall issue. Took a loaner. Unfortunate incident with loner. As if things couldn't get worse the part my car ne More

by almeidas
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

March 16, 2023

Dealership Rating
Employee Rating

Tim was excellent. I really appreciated everything he did for me. He was a great communicator and very helpful. he went the extra yard and applied a discount code to m More

by mlynch918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gonzalez, Tim

February 07, 2023

Dealership Rating
Employee Rating

Great attention and service from bringing to end. They were patient is answering all my questions. More

by PAXPAXSTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Hernandez

January 26, 2023

Dealership Rating
Employee Rating

Had a very busy work week but was still able to get the car I loved. Excellent experience! More

by Ratul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Herman

December 10, 2022

Dealership Rating
Employee Rating

he was very professional through out time I dealt with him, it was almost one year due to the shortage of parts More

by EMENAC36
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Stacy Fowler , Met only two people

November 13, 2022

Dealership Rating
Employee Rating

Excellent and efficient customer service across the board! Amazing atmosphere and product knowledge. I would highly recommend this dealership! Thank you, Rich and Joe on my new vehicle. More

by Vlad Feygin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stacy Fowler, Joseph Herman

October 05, 2022

Dealership Rating
Employee Rating

The service was timely, efficient and consistent with my previous experiences at the Benzel Busch dealership. More

by LILOIA_DONALD
Recommend Dealer
Yes

Other Employees Tagged: Christopher Iseman

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