Dealership Experience
33 yrs, 6 mos
53 Reviews
Write a Review53 Reviews of Richard Palm
May 30, 2024
Joe Herman was great. He made leasing my new E350 an enjoyable and seamless experience. He was patient and explained everything to a tee. 100% the best experience anyone c He made leasing my new E350 an enjoyable and seamless experience. He was patient and explained everything to a tee. 100% the best experience anyone could hope for; thank you to Joe Herman and Benzel Busch for making this an incredibly easy process. More
Other Employees Tagged: Joseph Herman
November 07, 2023
The place is greeting environment. Friendly and excellent on following up and great communication skills. Friendly and excellent on following up and great communication skills. More
Other Employees Tagged: Jieun Chun , Carlos Gonzalez
June 07, 2023
Very professional starting from sale to service department. Very clean and friendly stuff. That make you feel like family. department. Very clean and friendly stuff. That make you feel like family. More
Other Employees Tagged: Stacy Fowler, Victor Hernandez, Michael Vinci, Sossio Sole, Christopher Iseman
May 25, 2023
What an experience I brought my car in for detail and new wiper blades. Turns out my car had a recall issue. Took a loaner. Unfortunate incident with loner. As if things couldn't get worse the part my car ne wiper blades. Turns out my car had a recall issue. Took a loaner. Unfortunate incident with loner. As if things couldn't get worse the part my car needed was on back order with no delivery date. Almost 2 months passed. After insurance claim for the loaner and waiting for my car. I was reunited with my car. Overall, considering everything, I have to say I was very pleased with the service I received. I've been a customer since 2004 and I plan to stick with them going forward. More
Other Employees Tagged: Sossio Sole, Christopher Iseman, Neil Newman
March 16, 2023
Tim was excellent. I really appreciated everything he did for me. He was a great communicator and very helpful. he went the extra yard and applied a discount code to m I really appreciated everything he did for me. He was a great communicator and very helpful. he went the extra yard and applied a discount code to my payment after I made it through the web portal. More
Other Employees Tagged: Carlos Gonzalez, Tim
February 07, 2023
Great attention and service from bringing to end. They were patient is answering all my questions. They were patient is answering all my questions. More
Other Employees Tagged: Victor Hernandez
January 26, 2023
Had a very busy work week but was still able to get the car I loved. Excellent experience! car I loved. Excellent experience! More
Other Employees Tagged: Joseph Herman
December 10, 2022
he was very professional through out time I dealt with him, it was almost one year due to the shortage of parts him, it was almost one year due to the shortage of parts More
Other Employees Tagged: Stacy Fowler , Met only two people
November 13, 2022
Excellent and efficient customer service across the board! Amazing atmosphere and product knowledge. I would highly recommend this dealership! Thank you, Rich and Joe on my new vehicle. board! Amazing atmosphere and product knowledge. I would highly recommend this dealership! Thank you, Rich and Joe on my new vehicle. More
Other Employees Tagged: Stacy Fowler, Joseph Herman
October 05, 2022
The service was timely, efficient and consistent with my previous experiences at the Benzel Busch dealership. previous experiences at the Benzel Busch dealership. More
Other Employees Tagged: Christopher Iseman