Richard Ommen

The service department was extremely knowledgeable and my repairs was expedited to get me back on the road as soon as my car was finished. Thanks so much to everyone involved from start to finish!! repairs was expedited to get me back on the road as soon as my car was finished. Thanks so much to everyone involved from start to finish!! More

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David delivers exceptional customer service every time I get service at MB of Henderson. Very Professional and Always Top Notch Service. get service at MB of Henderson. Very Professional and Always Top Notch Service. More

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Once again Mercedes-Benz of Henderson has far surpassed the words excellent customer service. My car needs were taken care of professionally by Eric and the service team. And a touch of the management the words excellent customer service. My car needs were taken care of professionally by Eric and the service team. And a touch of the management team. Thank you again for providing excellent customer service year after, year after year , Happy Holidays and all the Best✨️✨️✨️✨️✨️ More

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I Purchased my car a few years ago, and still to date i receive 5 star service. From repairs, flats, to service, and /or warranties. I highly recommend Mercedes-Benz of Henderson. receive 5 star service. From repairs, flats, to service, and /or warranties. I highly recommend Mercedes-Benz of Henderson. More

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In the five+ years of owning my latest Mercedes Benz, and in selecting MB service in Las Vegas, I've realized that no one exceeds the ability and courtesy of Will Bane. I believe the service support I've co in selecting MB service in Las Vegas, I've realized that no one exceeds the ability and courtesy of Will Bane. I believe the service support I've consistently experienced will help insure that my next purchase is also at Mercedes Benz of Henderson. More

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Took my E 350 in for service. Things started out bad..my fault in part, but Richard the service manager saved the day! He was absolutely amazing! So was Blake. They both made me extremely comfortable having fault in part, but Richard the service manager saved the day! He was absolutely amazing! So was Blake. They both made me extremely comfortable having the work done there. I've never been treated with such respect at any Dealership! Blake was the best..he let me know exactly what needed to be addressed on my car, but never pressured me. They completed the work in no time at all. It was a very enjoyable experience for sure. I still need to have a couple of things done, and I'm looking forward to having them complete them. If I could, I would give them 10 stars! Thank you Richard and Blake!! More

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Always receive excellent service from Eric Rudd in service and Rich Ommen is the man service and Rich Ommen is the man More

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Our MBZ with 4k miles on it went in for its anual oil change, upon picking it up, it burning lots of blue smoke on the way home and the check engine lite had come on I took the vehicle back. Turn out th change, upon picking it up, it burning lots of blue smoke on the way home and the check engine lite had come on I took the vehicle back. Turn out they spillied (or overfilled) the oil and it was pushed through the valve seals and into the combustion area of the engine, they drove it 40 miles to burn off the oil (wihtout refilling my gas), changed the spark plugs and then said... "Here you go, it should be fine now". Their good faith offer was to offer me an extended warranty at their cost (2600.00). It now intermittently triggers a "Reduce Oil Level Warning", Shifts rough and runs rougher than before. They effectively ruined our car and offered us nothing but a big middle finger for their mistake. We certainly miss our MBZ dealer in socal, they really understand how to take care of their customers. This will be our last MBZ for sure. Lexus or Audi maybe next. More

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My experience at Mercedes Benz of Henderson is always exceptional! The service managers, Spencer and Richard, are among the best and deliver outstanding service. Every time my car needs service, they exceptional! The service managers, Spencer and Richard, are among the best and deliver outstanding service. Every time my car needs service, they go above and beyond the call of duty to accommodate my needs and keep my cars running pristinely. Thank you for a job well done and for being such a dedicated member of the Mercedes-Benz team. More

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Commendations and Recommendation I have purchased and leased from Mercedes Benz, Henderson Nevada. I would like to recommend and commend the dealership and in particular Jim Hager, D I have purchased and leased from Mercedes Benz, Henderson Nevada. I would like to recommend and commend the dealership and in particular Jim Hager, Darren Dapkus, Richard Ommen and Robin Verner. They always treat me with courtesy and professionalism and go the extra mile to help with any concerns I might have whether it is servicing my vehicle, arranging for a loaner or simply getting a car wash. My way of thanking them is to give them a 5 Star Review!! More

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