Richard Morris | Page 7

First time new car buyer The process was seamless and comfortable. The staff was extremely helpful in getting me what I wanted. They were fast and provided all the information The process was seamless and comfortable. The staff was extremely helpful in getting me what I wanted. They were fast and provided all the information I needed. I would recommend this dealership to anyone! More

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I would recommend John Shaw to everyone In all the years I've been taking cars to dealers for service I can think of only one other service underwriter who measures up to John Shaw. John is In all the years I've been taking cars to dealers for service I can think of only one other service underwriter who measures up to John Shaw. John is very professional. Rather than leaving minor, but important items to the service techs, he will do them himself. He is proactive in making certain you get excellent service and when your car is ready, he will walk you out to your car to be certain everything is done to your satisfaction. And he personable, to boot. His 28 years with Crown show in how he treats and values his customers. More

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Absolutely amazing!!! Best customer service ever. I would not go anywhere else to buy a car. Every single person was so kind and friendly. I will definitely be going back Best customer service ever. I would not go anywhere else to buy a car. Every single person was so kind and friendly. I will definitely be going back in the future. More

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Great Experience This is my 3rd Acura I’ve purchased from Rich Morris at Crown Acura and it won’t be my last. Rich and the staff make everything easy, from purchasing This is my 3rd Acura I’ve purchased from Rich Morris at Crown Acura and it won’t be my last. Rich and the staff make everything easy, from purchasing a car to great customer care when I get my car service. Thank you Rich! More

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The Best Dealership Rich makes purchasing a new car a pleasure. This is my four purchase with Crown Acura and will continue to purchase from here. Thank you, Crown Team! Rich makes purchasing a new car a pleasure. This is my four purchase with Crown Acura and will continue to purchase from here. Thank you, Crown Team! More

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Great Service I would have rated higher if there were more stars! Always have a great experience at Crown Acura! John Shaw does a great job. I didn't have an ap I would have rated higher if there were more stars! Always have a great experience at Crown Acura! John Shaw does a great job. I didn't have an appointment, but John was able to get our vehicle in and out with very little wait. The new facility is fantastic. More

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Perfect car buying experience w/ Rich and Crown Acura team! We are now proud owners of a new 2019 Acura RDX A-Spec w/ SH-AWD and couldn’t be happier with the experience we had working with Senior Sales Consulta We are now proud owners of a new 2019 Acura RDX A-Spec w/ SH-AWD and couldn’t be happier with the experience we had working with Senior Sales Consultant, Rich Morris. From the moment we were greeted by Rich walking into Crown Acura, we felt completely at ease, comfortable and more relaxed than we felt at any other dealership we visited over many weeks. We were very particular and had done our research on exactly what we were looking for, and Rich never tried to steer us in a different direction. We connected with Rich on a personal level right away. He and his team, including Sophie and Johnathan spent time with us and put effort into identifying exactly what we were looking for. My wife and I proudly endorse and highly recommend contacting Rich at Crown Acura if you’re interested in a high level of service and being treated like family. ~Tony M More

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Best Car Buying Experience I Ever Had (Twice)! I recently was in the market for a new vehicle. Kyle, Rich and Keith helped me lease my 2019 ILX and I've never had a better experience. They were kin I recently was in the market for a new vehicle. Kyle, Rich and Keith helped me lease my 2019 ILX and I've never had a better experience. They were kind and knowledgeable, no pressure involved. I walked out of the dealership feeling relieved and amazed that they had made the experience so easy and positive. A couple weeks later when a rogue driver totaled my new car I came back to Crown and had another amazing experience where they helped me get back into a replacement lease. Best dealership ever! I will recommend this place to everyone! More

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Fantastic Experience Dealing with Crown Acura was hands down the best car buying experience I have been involved with. The team there did a fantastic job at presenting an Dealing with Crown Acura was hands down the best car buying experience I have been involved with. The team there did a fantastic job at presenting an aggressive offer and gave me an extremely fair offer on my trade in. I was expecting to spend X amount on the car and get X amount for my trade, and Crown Acura exceeded what I was expecting from a car dealer. After dealing with them I will give them first consideration on any new or used car in the future. I spent less than 2 hours at the dealership and a larger part of that time was the test drive and going over the features on the car. Great people and even better buying experience. More

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Acura tdx Thank you to all those that helped with my lease. Crown Acura makes you feel like part of the family. We appreciate everything. Acura RDX is a great c Thank you to all those that helped with my lease. Crown Acura makes you feel like part of the family. We appreciate everything. Acura RDX is a great car! More

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