Richard Metodiev

Brought my car in for service to Richard again and received the same A+ service as always. Richard keeps me informed and always puts me, as his client, as priority number one. This is why I will keep received the same A+ service as always. Richard keeps me informed and always puts me, as his client, as priority number one. This is why I will keep coming back for service and new vehicles because everyone I interact with has you as priority number 1 at Mercedes of the Woodlands. More

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Have been taking my car here since we moved in April of 2023. Great service. 2023. Great service. More

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I drive an hour to have my Mercedes serviced here. The service is excellent and the lounge area is comfortable. Wouldn’t take my car any place else. The service is excellent and the lounge area is comfortable. Wouldn’t take my car any place else. More

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Service advisors always professional and prompt. My constructive feedback would be to add more employees on driveway during check-in process. There used to be more, but recently they’ve has been sev My constructive feedback would be to add more employees on driveway during check-in process. There used to be more, but recently they’ve has been several minutes wait before being acknowledged and checked in. That said,, satisfaction remains high. More

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10K mile service was fast, efficient, and extremely professional. Great Job to everybody on the Mercedes Benz of the Woodlands service team! professional. Great Job to everybody on the Mercedes Benz of the Woodlands service team! More

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We really appreciate the friendly and competent service we received when our car was in for repair. He explained our problem well and always kept us informed during the process. Thanks Richard! we received when our car was in for repair. He explained our problem well and always kept us informed during the process. Thanks Richard! More

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Very fast and efficient service while I waited for my vehicle. And the waiting area has all the items (tables, refreshments) to make the waiting experience very pleasant. vehicle. And the waiting area has all the items (tables, refreshments) to make the waiting experience very pleasant. More

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This is the best dealership in Texas. MBOTW can’t be beat!!! I drive over an hour to use their service dept. MBOTW can’t be beat!!! I drive over an hour to use their service dept. More

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Professional and efficient as always. Thank you for providing loaners during a time when other dealers are not. MB of the Woodlands is still the best in Houston. They usually have the bes Thank you for providing loaners during a time when other dealers are not. MB of the Woodlands is still the best in Houston. They usually have the best specs, best prices and THE BEST customer service. More

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Iam extremely pleased with the service Department. In the past I would take my vehicles to get service to an independent service center after the warranty period. Richard has been my go-to guy and I h In the past I would take my vehicles to get service to an independent service center after the warranty period. Richard has been my go-to guy and I have received honest and great service. I am on my third MB vehicle and have had MBOTW service them all even after the warranty. If my cars didn't need something that I thought it did, he would always advise me to get it next time. My 2017 GLE has been in their hands and today it's like NEW. More

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