Richard Metodiev

I have been a loyal customer of this Mercedes-Benz dealership since it first opened, consistently entrusting them with the purchase and servicing of my vehicles. The dealership has always demonstrated dealership since it first opened, consistently entrusting them with the purchase and servicing of my vehicles. The dealership has always demonstrated an exceptional standard of courtesy, professionalism, and efficiency. Among the team, Richard stands out as one of the most knowledgeable, attentive, and reliable service professionals I’ve ever encountered, consistently going above and beyond to ensure an outstanding customer experience. More

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Recent service was for 2 new tires. Very friendly and professional staff, I was treated as part of the family. This is where the value is with this dealership, and that is why I only b Very friendly and professional staff, I was treated as part of the family. This is where the value is with this dealership, and that is why I only buy from them. More

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Brought my car in for service to Richard again and received the same A+ service as always. Richard keeps me informed and always puts me, as his client, as priority number one. This is why I will keep received the same A+ service as always. Richard keeps me informed and always puts me, as his client, as priority number one. This is why I will keep coming back for service and new vehicles because everyone I interact with has you as priority number 1 at Mercedes of the Woodlands. More

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Have been taking my car here since we moved in April of 2023. Great service. 2023. Great service. More

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I drive an hour to have my Mercedes serviced here. The service is excellent and the lounge area is comfortable. Wouldn’t take my car any place else. The service is excellent and the lounge area is comfortable. Wouldn’t take my car any place else. More

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Service advisors always professional and prompt. My constructive feedback would be to add more employees on driveway during check-in process. There used to be more, but recently they’ve has been sev My constructive feedback would be to add more employees on driveway during check-in process. There used to be more, but recently they’ve has been several minutes wait before being acknowledged and checked in. That said,, satisfaction remains high. More

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10K mile service was fast, efficient, and extremely professional. Great Job to everybody on the Mercedes Benz of the Woodlands service team! professional. Great Job to everybody on the Mercedes Benz of the Woodlands service team! More

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We really appreciate the friendly and competent service we received when our car was in for repair. He explained our problem well and always kept us informed during the process. Thanks Richard! we received when our car was in for repair. He explained our problem well and always kept us informed during the process. Thanks Richard! More

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Very fast and efficient service while I waited for my vehicle. And the waiting area has all the items (tables, refreshments) to make the waiting experience very pleasant. vehicle. And the waiting area has all the items (tables, refreshments) to make the waiting experience very pleasant. More

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This is the best dealership in Texas. MBOTW can’t be beat!!! I drive over an hour to use their service dept. MBOTW can’t be beat!!! I drive over an hour to use their service dept. More

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