Richard Mendelson

So I recently had two issues with Toyota Prius. First, the cable to unlatch the hood broke. Second, I was getting an intermittent red triangle on the dash (the red triangle is typically linked to t First, the cable to unlatch the hood broke. Second, I was getting an intermittent red triangle on the dash (the red triangle is typically linked to the hybrid battery). I took it into Toyota and they informed me that the diagnostics would cost $169. Seems a bit steep but worth it to have someone familiar with the vehicles take a look and solve the problem. I get a phone call letting me know that the cable is broken (Nevermind I had already told them it was broken). They proceed to tell me that it would be $511 to replace the cable. WHAT?!?!?! A quick google search lets me know that the cable can be purchased for $34 brand new. I tell them not to replace the cable. "What about the red triangle", I ask. They aren't sure what's causing the issue but they'd like to start by replacing the 12V battery. How much? $400!?!?! for a stinking 12V battery I can get for less than half the price anywhere else. I inform them I want the car back, go pick it up, and pay $169. I get home and do a quick google search on what causes an intermittent red triangle. After spending 5 minutes on the forums, I learn that being low on oil could cause this. So then I do a 5 minute YouTube search on how to pop the hood of the car open when the cable is broken. 30 minutes later I have the hood open. Sure enough, I'm low on oil (due to the age of the engine, it must be burning oil as I had not seen any leaks on my driveway). I give it more oil and take it for a spin. Voila! no more intermittent red light. I'll be purchasing the $34 cable and will be replacing it myself. DO NOT GO TO DCH TOYOTA in Freehold. They just want to cheat you and take your money! More

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2017 Tacoma Bought a 2017 Tacoma yesterday. I had seen the car at $1800 below MSRP on Edmunds.com. I thought for sure they were going to say the truck was sold Bought a 2017 Tacoma yesterday. I had seen the car at $1800 below MSRP on Edmunds.com. I thought for sure they were going to say the truck was sold and try to talk me into a 2018. I was surprised they had the truck and honored the price. The sales rep was knowledgeable and did not pressure me at all. The whole transaction went smoothly. I was also happy with the 0% financing for sixty months! More

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Returning satisfied customer 2nd Toyota purchased from DCH & Rich Mendelson as our sales consultant. No gimmicks or hard sales push, just open, honest, professional, knowledgable 2nd Toyota purchased from DCH & Rich Mendelson as our sales consultant. No gimmicks or hard sales push, just open, honest, professional, knowledgable and direct answers/information. We will be going back in a week to buy a used Toyota for our son from Rich and DCH so our garage will be filled with Toyota's. More

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Low stress The visit to the dealership was one of the least if not the least stressful I have ever had. Richard,my sales person , had a lot to do with this relax The visit to the dealership was one of the least if not the least stressful I have ever had. Richard,my sales person , had a lot to do with this relaxing experience. Thanks, Rich More

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Salesman Richard was great This is the third vehicle I bought at DCH, this is a great dealership. The salesman ,Richard, was great. He got me the vehicle i wanted and was ver This is the third vehicle I bought at DCH, this is a great dealership. The salesman ,Richard, was great. He got me the vehicle i wanted and was very knowledgeable about the whole process. More

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Sienna Great offer, great service and transparency Initially I had never thought of buying from DCH freehold, but the quote I got from Internet and talking to their Internet customer support (Christin Initially I had never thought of buying from DCH freehold, but the quote I got from Internet and talking to their Internet customer support (Christine) was so transparent and upfront that I could not get anything similar it from any other dealer even via other cat buying websites and wholesale club membership. I decided to give it a try and I am so glad I did. Richard from sales was so nice to us responding to all of our question and we were provided with satisfactory deal that we decided to buy Sienna the same day on Feb 25th. Great service post sale which got me impressed along with the followup from Richard. More

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Great dealership I have owned Toyotas for the past 30 years and this dealership happens to be very competitive in terms of price. Their whole staff is extremely profe I have owned Toyotas for the past 30 years and this dealership happens to be very competitive in terms of price. Their whole staff is extremely professional and attentive including the service technicians: polite, no run-around and knowledgeable. You can't ask for more than that! On the sale side, I have dealt with Richard Mendelson who happens to have a great sense of humor, be very straight forward and got me the best price I could have found anywhere else including securing the car I wanted, in the color I wanted, from another dealership... Now that is caring about your customers and great service. Thank you Richard keep up the good work! Arlette Rosenberg More

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Repeat Customer Couldn't think of anywhere else to buy or lease my cars. Always a painless experience. Everyone in sales and finance was very professional. I would Couldn't think of anywhere else to buy or lease my cars. Always a painless experience. Everyone in sales and finance was very professional. I would recommend Richard Mendelson to anyone. More

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By far the best we just purchased our 6th vehicle since 2004 and i must say the experience gets better every time,Rich,our client advisor is a professional and dedica we just purchased our 6th vehicle since 2004 and i must say the experience gets better every time,Rich,our client advisor is a professional and dedicated individual,Paul in finance is is absolutely amazing,also a professional and dedicated employee.Both are longtime employees and treat my family and myself with care and understanding.DCH Freehold Toyota should be proud to have these two gentlemen as part of their staff! More

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Richard Mendelson was knowledgable, professional and courteo Richard Mendelson was knowledgable, accommodating, courteous and professional. He answered all my questions with great satisfaction and he displayed a Richard Mendelson was knowledgable, accommodating, courteous and professional. He answered all my questions with great satisfaction and he displayed a great deal of patience. I would give excellent reviews in all areas. More

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