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Richard Loero
422 Reviews
422 Reviews
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422 Reviews of Richard Loero
March 30, 2023
Although the staff is very nice, I am disappointed it took 6 weeks to fix my vehicle - huge inconvenience to be without my Yukon for 6 weeks and also cost me extra expenses. Much of that time, my vehicl took 6 weeks to fix my vehicle - huge inconvenience to be without my Yukon for 6 weeks and also cost me extra expenses. Much of that time, my vehicle sat there - when they did say it was repaired, when I got it back, it wasn’t and it had to go back to the dealership- another headache - More
by VENUS555
Verified CustomerOther Employees Tagged: Erik Fernandez, Tony Martinez, Carmen Alicea, Mike McKesson, Diana Garcia, Yair Garrido , Carlos Gomara, Jeff Rogers, Alex was the tech - disappointed it wasn’t fixed correctly the first time it was at the dealership for about 4 weeks - had to return it and it took another 3 weeks for Alex to fix my Yukon. He is very nice -but the service was poor.
March 25, 2023
Tony Martinez is my service Representative Customer service is very good and amazing carisma there nothing wrong everting is done Very professional service is very good and amazing carisma there nothing wrong everting is done Very professional More
by juan gONZALEZ
Other Employees Tagged: Erik Fernandez, Tony Martinez, Carmen Alicea, Rolando Pardo, Edgar Lacayo, Diana Garcia, Yair Garrido , Carlos Gomara
March 14, 2023
Nice treatment and very fast solution, but to much time loosed while my car was finding there. Amazingly, the bill gave to me belong to a Yukon, not my car. I think better work organization is needed. Sor loosed while my car was finding there. Amazingly, the bill gave to me belong to a Yukon, not my car. I think better work organization is needed. Sorry for religious you this, my intention is only to help More
by CONTNETWORK
February 24, 2023
I had an appt for 4:30pm arrived before 4:30 my advisor was no where to be found was called several times by another advisor. He finally met me at 5:15pm the service took relatively 1 hour tire rotations a was no where to be found was called several times by another advisor. He finally met me at 5:15pm the service took relatively 1 hour tire rotations and oil change. I like that the car was clean after the service. The price has increased this was a surprise. I don’t feel Cadillac should charge for this device specially on a lease vehicle. Go back to your old previous service levels. No charge More
by 1INAMLN
Other Employees Tagged: Edgar Lacayo
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