Richard Lavallee | Page 10

Enjoyed Buying Experience at Steingold Volvo We had a 2004 Volvo S80 for many years, and after it became older we would run into other people with Volvo stories, almost like a old Volvo club, T We had a 2004 Volvo S80 for many years, and after it became older we would run into other people with Volvo stories, almost like a old Volvo club, The name Steingold popped up a number of times. Living in Bristol, however, We shopped more locally to find an Volvo XC-60 with the advance package which includes adaptive cruise control, distance warning etc. Also wanted BLIS, blind side monitor. I also shopped Steingold and was treated very well, although at that point I was ready to pull the trigger at the local dealer. However, the terms of the deal changed last moment at the local dealer( over the bridge from Bristol) and I walked and immediately called Bryan at Steingold and bought a similar car sight unseen, and they gave me a fair deal on my trade in, also sight on seen. That is trust. Guess, we both could have terminated the deal if anything was wrong, but everything was perfect. We received a well appointed Volvo XC-60, and they received a super clean trade MB-E350 to easily wholesale off. Great experience! More

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Top notch in all categories The entire team at Steingold Volvo are highly knowledgeable professionals who take great care in providing a fabulous and easy customer experience. The entire team at Steingold Volvo are highly knowledgeable professionals who take great care in providing a fabulous and easy customer experience. Both sales and service are the best, More

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Best Volvo dealership around! Love them! I have been a customer of Steingold Volvo for 19 years, and I will always buy my Volvos there! Their is only 1 reason why a car dealership thrives on I have been a customer of Steingold Volvo for 19 years, and I will always buy my Volvos there! Their is only 1 reason why a car dealership thrives on repeat business..., their customer service is exceptional! It's not the car buying experience people dread! Manny & Leslie have instilled their same values in the next generation of Bernardo's and as a result, Michael is friendly, straight forward, honest, and works hard to put you in the right car for your needs and budget. He could not have made the car buying experience any easier. We literally walked into the dealership one Saturday morning to look at cars, and by 4:00pm, drove home with the newest addition to our 3 Volvo fleet! Sue & Richard in the Service Department are GREAT, and Tony is always there to help in anyway he can! Everyone is SO friendly, I just love them all! More

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Truly The Best Dealership Around! I recently purchased a 2017 Volvo S 90. This is the 5th vehicle that I purchased at Steingold. Michael, Stephen, and their mom Lesley are the best. I I recently purchased a 2017 Volvo S 90. This is the 5th vehicle that I purchased at Steingold. Michael, Stephen, and their mom Lesley are the best. If you want an honest, friendly, no pressure experience visit Steingold Volvo ... I would not buy from anyone else! More

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Fantastic Dealer Service Steingold Volvo has the best customer service. No other dealer has ever compared to Steingold! Small family businesses are what I look for with most Steingold Volvo has the best customer service. No other dealer has ever compared to Steingold! Small family businesses are what I look for with most purchases. More

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3 1/2 hours for routine service. I brought my 2013 XC90 in for warranty services on 8/9/16 for a 20,000 mile oil change and tire rotation, and to replace a missing T valve on the righ I brought my 2013 XC90 in for warranty services on 8/9/16 for a 20,000 mile oil change and tire rotation, and to replace a missing T valve on the right side windshield washer. While the vehicle was in, Steingold performed recall service to replace the spare tire winch cable. I arrived on-time for my 9:00 AM appointment. The vehicle didn't go in for service until 9:30 AM - no explanation given. The service took 3 1/2 hours. In my estimation, an oil change should not take longer than 30 minutes, a tire rotation and wheel balance not more than one hour, and 20 minutes to replace the T valve. Allowing for the 30 minute delay in getting my vehicle to service, the total service time, conservatively, should not have been longer than 2 hours - the service receipt did not indicate the "hour"s required for the services. Perhaps the manufacturer's standard service time to repair spare tire cable 1 1/2 hours, Had Steingold advised me that the service would take 3 1/2 hours, I would have made other arrangements. My previous service experiences at Steingold were good. Maybe this latest experience was an abnormality - they seemed to be overwhelmed with phone calls and service arrangements. I would recommend Steingold for warranty service, but I would advise Volvo owners to ask how long the service will take when making an appointment. More

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Recent purchase Steingold has been our dealership for almost forty years. We have experienced excellent service from all departments as needed. I think I have met eve Steingold has been our dealership for almost forty years. We have experienced excellent service from all departments as needed. I think I have met everyone over the years. They are friendly, knowledge and most courteous - a true feeling of going home when I call and enter. I happily encourage family and friends to join the "Steingold family". More

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Best family business! On my third car from Steingold Volvo. Everyone is friendly and helpful! Best dealership I've ever dealt with from sales to service. Keep up the good On my third car from Steingold Volvo. Everyone is friendly and helpful! Best dealership I've ever dealt with from sales to service. Keep up the good work! More

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New Lease Vehicle The customer service at Steingold Volvo is superb. Every customer is treated with kindness and respect and you are comfortable knowing that you are g The customer service at Steingold Volvo is superb. Every customer is treated with kindness and respect and you are comfortable knowing that you are getting the best possible deal. Mike Bernardo and the entire team at Steingold Volvo - from finance to service - are extremely professional and a pleasure to work with when purchasing or leasing a vehicle. I highly recommend this dealership. More

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Simply the best.....better than all the rest. I've been driving Volvo's for over 50 years and the family owned Steingold dealership is by far the best I've ever dealt with. They make you feel lik I've been driving Volvo's for over 50 years and the family owned Steingold dealership is by far the best I've ever dealt with. They make you feel like part of their family ---In this world of megadealerships their attention to detail is astonishingly impressive Congratulations to Michael and Steven and Rich, the world's greatest service manager . More

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