Richard Lambert

The service department is terrible I the last time I had my vehicle there I had the same problem with service that I had this time. I was told my vehicle would be ready be a certain day several times and th my vehicle there I had the same problem with service that I had this time. I was told my vehicle would be ready be a certain day several times and the day it would be ready changed every time I called them. They had my vehicle for a week and the only updates I got was when I called. Would not recommend at all. I gave the service department another chance and told them I had a bad experience last time. While my truck was there my service advisor either quit or got fired on a Friday and I called Monday to get an update because that was the second pickup date they missed and yet again I was told it would be the next day before it was ready. I finally got in touch with the service manager after leaving to messages asking her to call me. Only after that phone call was I contacted by the service advisor. Every other update I received I had to call and ask for. And he had the nerve to ask me to leave a good review and that he had been communicating with me but that was only after my conversation with the service manager at 12:00pm and he called about 1:30 More

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Convenient local auto dealership nice friendly informative sales person clean facility made for pleasant experience. informative sales person clean facility made for pleasant experience. More

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Desk worker polite and very accommodating and you can be proud of him representing your company. All handled quickly and efficiently so thank you. proud of him representing your company. All handled quickly and efficiently so thank you. More

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James is very professional and knowledgeable. He treat his customers with respect. He explains what to expect before process the work. He treat his customers with respect. He explains what to expect before process the work. More

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Very friendly and knowledgeable. Not too pushy. Excellent service. Sales person went above what I had expected. Not too pushy. Excellent service. Sales person went above what I had expected. More

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Courteous Professional They a good job. Been doing business here for 40 years. Must be doing something right. Been doing business here for 40 years. Must be doing something right. More

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We had great service at Roundtree Ford, everyone there very friendly and helpful. I would definitely do business with them again. very friendly and helpful. I would definitely do business with them again. More

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Friendly professional work force. My car 🚗 was serviced well and returned to me in good condition. I waited in a nice clean room with space to social distance from other customers. My car 🚗 was serviced well and returned to me in good condition. I waited in a nice clean room with space to social distance from other customers. I love Ford ❤️. More

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The salesman was quick and easy. He knew the truck very well and did a great job explaining all of the features. He knew the truck very well and did a great job explaining all of the features. More

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i was pleased with the turn around time for my oil change and tire rotation and the service rep was very informative. and tire rotation and the service rep was very informative. More

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