Richard Jones
Richard Jones at Clay Cooley Nissan

Richard Jones

Sales

Clay Cooley Nissan

39690 Lyndon B Johnson Fwy
Dallas, TX 75237

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4.8
26 Reviews
4.8

26 Reviews

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26 Reviews of Richard Jones

December 17, 2025

Dealership Rating
Employee Rating

Was fast and great workers handling business great and I will definitely be back great service More

by Johnnylopezshy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles English Jr., Pa Jallow

Dec 20, 2025

Clay Cooley Nissan responded

"Thank you for your kind words! We strive to provide fast and efficient service with dedicated and skilled workers. We look forward to having you back at our business." #CustomerSatisfaction #SuperiorService

December 15, 2025

Dealership Rating
Employee Rating

The service department did a great job and kept me up to date on the progress. More

by smflaherty62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2025

Clay Cooley Nissan responded

Thank you for the positive review! We're so glad to hear that our service department provided you with excellent communication and quality work. We appreciate your support and look forward to serving you again in the future.

September 04, 2025

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Employee Rating

Fantastic service from here at Clay Cooley Nissan. not afraid to visit dealer to get needed maintenances More

by Jake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 09, 2025

Clay Cooley Nissan responded

Hello Jake, Thank you for your kind words and for trusting Clay Cooley Nissan with your maintenance needs. We're glad to hear you had a fantastic experience and feel comfortable visiting us for your vehicle's service. Our team is committed to providing excellent service and making every visit a positive one. We appreciate your support and look forward to assisting you in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

August 23, 2025

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Employee Rating

Did not purchase due to my credit not being great, which I understood, but I wanted to say how pleased I was with the overall experience I had from beginning to end! Salesman Richard J, really took the time More

by Monaylister
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Aug 25, 2025

Clay Cooley Nissan responded

Hello Monaylister, Thank you for sharing your positive experience and kind words about Richard J. We’re glad he was patient and helpful in exploring your options. We appreciate your understanding regarding your credit situation and are pleased to hear you felt well taken care of throughout the process. Your feedback means a lot to us, and we hope to assist you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

August 21, 2025

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Richard Jones IS THE BEST salesman I have ever had in life. He went above and beyond to assisted me in getting into a brand new car. He made sure all accommodations was met and he was very courteous and More

by wrighbrit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 24, 2025

Clay Cooley Nissan responded

Hello Wrighbrit, Thank you for your kind words and for recognizing Richard Jones's dedication and exceptional service. We are thrilled to hear he went above and beyond to help you get into a new vehicle. Your appreciation means a lot to us, and we will be sure to pass along your feedback. We look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loya lty Manager nthomas@come seeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

July 28, 2025

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Employee Rating

Great customer service. Is was fast oil change and they keep you updated with the process. More

by esie1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2025

Clay Cooley Nissan responded

Hello Esie1982, Thank you for your positive feedback! We're glad to hear you experienced fast service and appreciated our updates throughout the oil change process. Providing efficient and transparent service is our priority, and we're pleased it met your expectations. We look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

July 06, 2025

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Employee Rating

They were super attentive,friendly,honest and made sure the experience was enjoyable. Love my new car. More

by pamelamakeupandmore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 07, 2025

Clay Cooley Nissan responded

Hello Pamelamakeupandmore, Thank you for your kind words! We're thrilled to hear you had an enjoyable experience and appreciated our team's attentiveness, friendliness, and honesty. Congratulations on your new car—it's great to know you're happy with your purchase. We truly value your feedback and look forward to assisting you in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 15, 2025

Dealership Rating
Employee Rating

Great knowledgeable and helping associates willing to work with you and get you in your new ride! More

by FRANK.FARIAS23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Gonzalez, Jonathan Swanson , Ali pezeshki

Jun 16, 2025

Clay Cooley Nissan responded

Hello Frank.farias23, Thank you for your kind words. We're glad our knowledgeable associates could assist you and help you find your new ride. We appreciate your trust and look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 14, 2025

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Employee Rating

Got a car that was very inconvenient for me, try to take it back on the 2nd day and I was told it was gonna be a repo. More

by shahack0724
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: David Hensley

Jun 16, 2025

Clay Cooley Nissan responded

Hello Shahack0724, We’re sorry to hear about your experience. Our goal is to provide clear communication and support, and it’s concerning that you felt the process was inconvenient. If you attempted to return the vehicle early and were informed it would be repossessed, we apologize for any confusion or frustration caused. Please contact our customer service team directly so we can better understand the situation and find a resolution. Your feedback is important to us, and we appreciate the opportunity to improve our service. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 05, 2025

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Employee Rating

I have to thanks Clay cloy for sure they have good cars and nice downtown payment i have got one of my dream car More

by chitonyjuma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 08, 2025

Clay Cooley Nissan responded

Hello Chitonyjuma, Thank you for sharing your positive experience. We're delighted to hear that Clay Cooley helped you find your dream car and that you appreciated our downtown location and payment options. Customer satisfaction is our top priority, and we're glad we could assist in making your purchase enjoyable. We look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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