Richard Jest

My temporary plate almost expired, they dont seem to care, very disappointed, paid lots of money for my jeep, and i wont be able to drive it, because this dealer have nothing but excuses why the regis care, very disappointed, paid lots of money for my jeep, and i wont be able to drive it, because this dealer have nothing but excuses why the registration was not done in a month. More

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Though I previously had a pleasant experience at this dealership, I cannot say the same this time around as I sought to lease a new 2024 Jeep Grand Cherokee. The sales rep, Rich, was able to provide a de dealership, I cannot say the same this time around as I sought to lease a new 2024 Jeep Grand Cherokee. The sales rep, Rich, was able to provide a decent offer; however, he changed the terms ahead of me signing a new contract and I highly recommend people go elsewhere. After negotiating both at the dealership and extensively communicating via phone and text, I agreed to terms on a deal with Rich, which included the dealership taking my current lease, which they noted they'd "have no problem reselling at auction." Yet, when I arrived to sign paperwork (after running my credit and coordinating with my insurance company to source a new policy), Rich first tells me that his team is "mad that I'm there and hates the deal I got because it's too good" - interesting sales tactic considering I'm about to give them my hard-earned money - and then changes some terms on the spot, including the dealership no longer agreeing to take my current lease, as well as tacking on the DMV fees separately. I've since been to a few other dealerships and they all noted this was a shady tactic used to tried to recoup some money. I didn't appreciate the last minute changes and trying to be taken advantage of, so I left. I highly recommend going elsewhere as this dealership lacks integrity and tries to simply "get you in the door" to continue negotiating even after terms are agreed to. Not worth the headache. More

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Rich was very informative and extremely helpful so glad he was able to help me he was able to help me More

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Rich was very honest and informative would recommend him to anyone purchasing a car.It was a pleasure to work with him to anyone purchasing a car.It was a pleasure to work with him More

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Honestly a 1 is to good for this dealership . They are rude and don’t care about the customers . They lie But I guess that’s my fault I should have known better to buy a Chrysler product because They are rude and don’t care about the customers . They lie But I guess that’s my fault I should have known better to buy a Chrysler product because they don’t stand behind their cars or trucks they always are breaking down. The BBB should shut the doors on this place. Their are a lot of places shutting down theses people should appreciate what they have because without the customers you guys don’t have a job. But with what I have seen in this company no one cares. Poor managements & employees and far from being qualified to fix anything Buyers BEWARE !!!!! Go else where nothing but a headache More

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Horrible service all around, I totally regret buying my truck at this location. Do not go. truck at this location. Do not go. More

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Rich was very efficient to work with. I was very happy with the fast service I received. I’m extremely happy with my recent leasing experience! Thank you! with the fast service I received. I’m extremely happy with my recent leasing experience! Thank you! More

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Work was done quickly and thorough. People who worked in service center were very nice. service center were very nice. More

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We were able to purchase the vehicle that we when there to see. Rep was very attentive. to see. Rep was very attentive. More

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Rich Jest was a pleasure to work with. After having discouraging experiences at other dealerships recently, I mentioning my frustration and he was able to assess my situation and get the job done in a discouraging experiences at other dealerships recently, I mentioning my frustration and he was able to assess my situation and get the job done in a timely manner. I walked in and told him what I was looking for and he took my phone number down and a few more details and told me to go to work and he would call Me with a result. A man of his word, within an hour he called with results! He had my 2021 Jeep Grand Cherokee Waxed and ready to go by the time I was returning home from work. I would definitely recommend him to anyone looking for a non BS approach to selling a car. hands down the best experience I’ve had in the 20 yrs I’ve been leasing cars. More

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