Richard Jean-Louis

Terrible communications and horrible phone etiquette. Requested to have the GM (Herbie Lopez) contact me several times via email and phone. Never received a reply. They are too big and act like they are Requested to have the GM (Herbie Lopez) contact me several times via email and phone. Never received a reply. They are too big and act like they are the only game in town. Well guess what? I’ll be buying my new Sequoia from a different dealer. bought a used car from them with a 30 day warranty and when I brought the car in because there was a sensor failure they told me they would not fix it because “there was no money in the deal” WHAT?? Dealership is not so good but I did deal with some good people in collision (Sammy and Erin). Overall, go to a different Toyota dealership if you want some personalized service. More

by socaljuice Verified Customer Verified Customer

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Excelente son un gran equipo y quedé bien complacido. El trato de lujo me hicieron sentir bien. Muchas gracias a Luiz, Abran, Ronny y Edit. El trato de lujo me hicieron sentir bien. Muchas gracias a Luiz, Abran, Ronny y Edit. More

by jansgarcia82 Verified Customer Verified Customer

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Over a month and still haven’t gotten my truck back. Keep telling me next week next week. Keep telling me next week next week. More

by Ontimeprints0076 Verified Customer Verified Customer

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They took advantage of the situation, they gained trust by promising things they did not fulfill, there was a difference in values ​​and promises, all with many lies and deceptions, the only thing they wan by promising things they did not fulfill, there was a difference in values ​​and promises, all with many lies and deceptions, the only thing they want is to sell and sell at all costs. More

by estebanpiza2 Verified Customer Verified Customer

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Excelente servicio y atención muy profesional por parte de todo su personal muy atentos en todo momento de todo su personal muy atentos en todo momento More

by nieblastapaneslisdany24 Verified Customer Verified Customer

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Me hicieron sentir como en casa, la negociación fluyó con respeto, profesionalismo y confianza. Abraham es un profesional en todo los sentidos es muy atento y amable, es confiable. respeto, profesionalismo y confianza. Abraham es un profesional en todo los sentidos es muy atento y amable, es confiable. More

by ruben_romero_ Verified Customer Verified Customer

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Terrible I went in for a genera inspection and came out with damages to my car..when I confronted them Brian Singletary they said I needed to fix the damaged they caused to my car with damages to my car..when I confronted them Brian Singletary they said I needed to fix the damaged they caused to my car More

by KATEEE3 Verified Customer Verified Customer

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I real service from this dealer ship whenever I come to Hollywood of Toyota car dealer. Hollywood of Toyota car dealer. More

by sandramilton Verified Customer Verified Customer

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El señor Juan muy profesional con muchas paciencia y muy detallista y dedicación a su trabajo muchos talento excelente vendedor detallista y dedicación a su trabajo muchos talento excelente vendedor More

by lquintero172 Verified Customer Verified Customer

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Excente servicio y rápida atencion Desde que llegue hubo un personal la cual me atendió con mucha amabilidad un personal la cual me atendió con mucha amabilidad More

by Gerardo Verified Customer Verified Customer

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