Richard Hurtado
Richard Hurtado at Advantage Chevrolet of Hodgkins
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Richard Hurtado

Service Dispatcher

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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8 Reviews
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8 Reviews

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8 Reviews of Richard Hurtado

January 16, 2025

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Employee Rating

Horrible and wasted my time! Had to bother the GM on off day. Worst service from the shift manager More

by f.sims09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Owen Suarez

Jan 17, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. I understand your frustration with the experience you had at Advantage Chevrolet of Hodgkins. We appreciate you bringing this to our attention and would like the opportunity to address your concerns further. Please feel free to reach out to me directly so we can work towards a resolution. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 25, 2024

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Employee Rating

Was there to but a car I found online. The first out the door offer was so bad I walked out. My son was with me and ended up getting a decent deal for me. Everyone was kind and professiona More

by martymapson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: denise Visvardis

Nov 26, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. We appreciate your kind words about our staff's professionalism, as well as your feedback about the wait and the negotiation process. If you have any further concerns or need assistance, please feel free to reach out to us. We hope to see you again in the future! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

September 20, 2024

Dealership Rating
Employee Rating

Have bought 2 trucks from advantage Chevy great service on both sales and parts department More

by ericzaragoza21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2024

Advantage Chevrolet of Hodgkins responded

We truly appreciate your support and are thrilled to hear that you had a great experience, though based on your feedback we wonder if you meant to leave a 5 star review (1 star is usually negative). If there is anything else you would like to discuss, please feel free to reach out to us directly! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

Sep 23, 2024

ericzaragoza21 responded

Sorry I meant to give a 5 point start review not 1 my apologies

Sep 23, 2024

ericzaragoza21 responded

Meant 5 star review my apologies

December 13, 2021

Dealership Rating
Employee Rating

Everyone here is so friendly, so helpful. Service Department is speedy but thorough. I don’t regret buying my car from here or having it serviced here. They make me feel like family! More

by rhelyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 15, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 04, 2021

Dealership Rating
Employee Rating

Al representatives are excellent professionals and very friendliest Always are taking care of my car and explain me any concerns about time and advance prices More

by Gustavo Munoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro, Owen Suarez

Oct 06, 2021

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Len Paluch | lpaluch@advantagedealer.net

October 01, 2021

Dealership Rating
Employee Rating

I do not trust anyone else to maintain my car. Upfront and efficient customer service. More

by go60652
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Valerie Tromiczak

Oct 04, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Len Paluch | lpaluch@advantagedealer.net

September 10, 2021

Dealership Rating
Employee Rating

The Service and hospitality was good. Got done 20 minutes earlier than what they said. They also took my 15 minutes earlier than my appointment. More

by Marco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paula Sikirica, Owen Suarez

Sep 13, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Len Paluch | lpaluch@advantagedealer.net

August 12, 2021

Dealership Rating
Employee Rating

I brought in my equinox and they told me I needed a new starter that would cost $900 or more. I got a second opinion and it was not the starter, the computer connection and wiring was just rusted and corro More

by MARKPAWULA11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 16, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Len Paluch | lpaluch@advantagedealer.net

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