Richard Henriquez
Richard Henriquez at BMW of Freehold
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Richard Henriquez

Client Advisor

BMW of Freehold

4225 US Hwy 9
Freehold, NJ 07728

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4.8
52 Reviews
4.8

52 Reviews

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52 Reviews of Richard Henriquez

January 02, 2025

Dealership Rating
Employee Rating

Richard was warm, friendly, and allowed me to take my time to get to know the car and see if I really wanted it. He, Maria the finance rep I dealt with, and everyone involved in BMW of Freehold were kind More

by trosa3020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maria Shouldice

Jan 02, 2025

BMW of Freehold responded

It's fantastic to hear that Richard, Maria, and the entire team at BMW of Freehold made your car-buying experience so pleasant and relaxed. Thank you for sharing this wonderful feedback! Until next time, enjoy your new ride!

December 31, 2024

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Employee Rating

My salesman was Richard Henriquez and he is my go to guy. We recently bought/leased our 3rd BMW from Richard and I have nothing but great things to say about him. He is knowledgeable, helpful and always will More

by jhubbs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2025

BMW of Freehold responded

Thank you for your continued trust in BMW of Freehold! We're delighted to hear that Richard has consistently provided exceptional service. We appreciate the recommendation and look forward to assisting with any future needs!

December 31, 2024

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The sales people are professional and helpful. The dealership is clean with a good number of cars on the lot to choose from. More

by davidhubbs13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2025

BMW of Freehold responded

Hi David, we're delighted to hear you found our team at BMW of Freehold professional and helpful. Thanks for the positive feedback about our dealership!

December 28, 2024

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Richard and the team listened to what we asked of them and we came to a win/win deal in a short time. More

by FRANK.VIGGIANO13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 30, 2024

BMW of Freehold responded

Hi Frank! We're delighted to hear that Richard and the team at BMW of Freehold were able to meet your needs efficiently. Thanks for sharing your positive experience. Come again soon!

December 23, 2024

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Had an excellent experience with purchasing my new vehicle. Richard was extremely helpful, forthright and genuinely interested in providing the information that I needed to make the best decisions. He More

by DONNAD318
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dori Dado, Tyler Hyman

Dec 23, 2024

BMW of Freehold responded

Hello! Thank you for sharing your positive experience with us at BMW of Freehold! We're delighted to hear that Richard, Tyler, and our General Manager made the process smooth and enjoyable. We appreciate your kind words and hope you're loving your new vehicle. Come again soon!

December 21, 2024

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Employee Rating

There was no one from management to congratulate during or after the purchase of the car. This was very different from my experience at other luxury car dealers where customers were better treated. This tr More

by LPASUPUL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Hyman, Darnesha Moore

Dec 23, 2024

BMW of Freehold responded

Hello! Thank you for sharing your feedback with us. We're glad to hear that Richard provided excellent service, but we're sorry the overall experience at BMW of Freehold didn't meet your expectations. We appreciate your input and will use it to improve our customer interactions in the future!

December 02, 2024

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Employee Rating

RichardHenriquez is the best! This is the second time he was assisting us in buying a car at BMW of Freehold and both times it was a very smooth process. Thank you! More

by TATIANA.DEDITS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Lichaa

Dec 03, 2024

BMW of Freehold responded

Hi Tatiana! Thank you for choosing BMW of Freehold again and sharing your positive experience with Richard! We're delighted to hear that he made the process smooth both times. Enjoy your new car and come again!

November 29, 2024

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Employee Rating

Dealing with the people at freehold BMW was a pleasure , it’s the second car a leased from them . More

by WALTB1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Catania

Dec 02, 2024

BMW of Freehold responded

Hello! Thanks for letting us know that you had a great experience with our team at BMW of Freehold. We look forward to seeing you for your third lease!

November 24, 2024

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Employee Rating

Great team. Very helpful and went above and beyond to make sure we were well taken care of More

by CHRISTIAN.PETRO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 25, 2024

BMW of Freehold responded

Hello! Thanks for letting us know that our team went above and beyond to make sure that you were well taken care of at BMW of Freehold. Drive safe and come again!

November 22, 2024

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Employee Rating

I was in for service on a 335 iX coupe. Sandro Rosario handled check-in rapidly and efficiently. He kept me apprised of the status as the vehicle was being serviced. It was ready within More

by BARNEY827
Recommend Dealer
Yes
Nov 22, 2024

BMW of Freehold responded

Hello Barney! We're delighted to hear that Sandro and Richard provided such attentive service during your visit at BMW of Freehold. We look forward to seeing you again!

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