44 Reviews
Write a Review44 Reviews of Richard Henriquez
November 24, 2024
Great team. Very helpful and went above and beyond to make sure we were well taken care of Very helpful and went above and beyond to make sure we were well taken care of More
Other Employees Tagged: Ruslan Gayetsky, Nicholas Lichaa
November 22, 2024
I was in for service on a 335 iX coupe. Sandro Rosario handled check-in rapidly and efficiently. He kept me apprised of the status as the vehicle was being serviced. It was ready within Sandro Rosario handled check-in rapidly and efficiently. He kept me apprised of the status as the vehicle was being serviced. It was ready within the time frame estimated. While in the waiting area, Richard Henriquez (from whom I had purchased a 2024 X3) approached to say hello and discuss how things were going with the X3 and if Freehold BMW needed to do anything prior to the X3's first maintenance. This showed a real after the sale concern for the customer. Highly recommend Richard Henriquez and Freehold BMW. More
November 16, 2024
Frank and Richard demonstrated a superb level of customer service and partnership. They personally contributed to my decision to switch from Audi to BMW. I lease cars since 1997 and this was most pleasant service and partnership. They personally contributed to my decision to switch from Audi to BMW. I lease cars since 1997 and this was most pleasant experience during the entire process. More
Other Employees Tagged: Frank Catania
October 06, 2024
Richard is a real gentleman and also very knowledgeable about the BMW product line and the whole sales process. He asked good questions to help him to understand what my needs and desires were and then fin about the BMW product line and the whole sales process. He asked good questions to help him to understand what my needs and desires were and then finding the right car for me. BMW has of Freehold is a very professional operation and did their best to speed up the transaction in line with my tight schedule. More
Other Employees Tagged: Tyler Hyman, Frank Catania
September 29, 2024
I was keep informed during the whole process by Richard. He is very professional. This is my 5th BMW he has sold me and I would highly recommend him. He is very professional. This is my 5th BMW he has sold me and I would highly recommend him. More
Other Employees Tagged: Frank Catania
September 17, 2024
Richard, was great. We were looking for something used for my son. He did not pressure us and he made it an easier experience. We were looking for something used for my son. He did not pressure us and he made it an easier experience. More
Other Employees Tagged: Michael Monteleone
September 06, 2024
Very good dealership Met all my needs Was completely happy with there service, sales and finance staff happy with there service, sales and finance staff More
Other Employees Tagged: Michael Monteleone, Frank Catania, Nuno Marques , Fernando Lema-Hasing
July 23, 2024
Richard and Frank were honest throughout the process. No stress, No pressure. Got exactly what I was looking for No stress, No pressure. Got exactly what I was looking for More
Other Employees Tagged: Michael Monteleone, Frank Catania
June 10, 2024
Was a good experience overall. All the staff was very courteous and helpful in catering to my requirements. All the staff was very courteous and helpful in catering to my requirements. More
Other Employees Tagged: Tyler Hyman, Frank Catania