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Richard Henriquez
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49 Reviews
49 Reviews
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49 Reviews of Richard Henriquez
December 28, 2024
Richard and the team listened to what we asked of them and we came to a win/win deal in a short time. and we came to a win/win deal in a short time. More
by FRANK.VIGGIANO13
Verified CustomerOther Employees Tagged: Ruslan Gayetsky, Frank Catania, Jacqueline Cabrera
December 23, 2024
Had an excellent experience with purchasing my new vehicle. Richard was extremely helpful, forthright and genuinely interested in providing the information that I needed to make the best decisions. He vehicle. Richard was extremely helpful, forthright and genuinely interested in providing the information that I needed to make the best decisions. He was responsive and able to answer my questions. Tyler made the financial process easy, and did not pressure me to purchase additional coverages. The General Manager made it a point to introduce himself and was personable. I was pleased with my overall experience. More
by DONNAD318
Other Employees Tagged: Dori Dado, Tyler Hyman
December 21, 2024
There was no one from management to congratulate during or after the purchase of the car. This was very different from my experience at other luxury car dealers where customers were better treated. This tr or after the purchase of the car. This was very different from my experience at other luxury car dealers where customers were better treated. This treatment felt very cold though Richard himself was very awesome in catering to my needs More
by LPASUPUL
Other Employees Tagged: Tyler Hyman, Darnesha Moore
December 02, 2024
RichardHenriquez is the best! This is the second time he was assisting us in buying a car at BMW of Freehold and both times it was a very smooth process. Thank you! This is the second time he was assisting us in buying a car at BMW of Freehold and both times it was a very smooth process. Thank you! More
by TATIANA.DEDITS
Other Employees Tagged: Nicholas Lichaa
November 29, 2024
Dealing with the people at freehold BMW was a pleasure , it’s the second car a leased from them . it’s the second car a leased from them . More
by WALTB1
Other Employees Tagged: Frank Catania
November 24, 2024
Great team. Very helpful and went above and beyond to make sure we were well taken care of Very helpful and went above and beyond to make sure we were well taken care of More
by CHRISTIAN.PETRO
Other Employees Tagged: Ruslan Gayetsky, Nicholas Lichaa
November 22, 2024
I was in for service on a 335 iX coupe. Sandro Rosario handled check-in rapidly and efficiently. He kept me apprised of the status as the vehicle was being serviced. It was ready within Sandro Rosario handled check-in rapidly and efficiently. He kept me apprised of the status as the vehicle was being serviced. It was ready within the time frame estimated. While in the waiting area, Richard Henriquez (from whom I had purchased a 2024 X3) approached to say hello and discuss how things were going with the X3 and if Freehold BMW needed to do anything prior to the X3's first maintenance. This showed a real after the sale concern for the customer. Highly recommend Richard Henriquez and Freehold BMW. More
by BARNEY827
November 16, 2024
Frank and Richard demonstrated a superb level of customer service and partnership. They personally contributed to my decision to switch from Audi to BMW. I lease cars since 1997 and this was most pleasant service and partnership. They personally contributed to my decision to switch from Audi to BMW. I lease cars since 1997 and this was most pleasant experience during the entire process. More
by GMOVSIK
Other Employees Tagged: Frank Catania
October 06, 2024
Richard is a real gentleman and also very knowledgeable about the BMW product line and the whole sales process. He asked good questions to help him to understand what my needs and desires were and then fin about the BMW product line and the whole sales process. He asked good questions to help him to understand what my needs and desires were and then finding the right car for me. BMW has of Freehold is a very professional operation and did their best to speed up the transaction in line with my tight schedule. More
by PDMCMANUS
Other Employees Tagged: Tyler Hyman, Frank Catania
September 29, 2024
I was keep informed during the whole process by Richard. He is very professional. This is my 5th BMW he has sold me and I would highly recommend him. He is very professional. This is my 5th BMW he has sold me and I would highly recommend him. More
by GARYG611
Other Employees Tagged: Frank Catania
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