Richard Gravina
Richard Gravina at Cape Cod Carz
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Richard Gravina

Owner

Cape Cod Carz

153 Corporation Rd
Hyannis, MA 02601

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4.8
165 Reviews

Owner and operator of the highest rated used car dealer on Cape Cod! We have been in the industry for over 40 years between myself and my father Rick Sr. Come on in and see why we are so highly recommended!

Dealership Experience

10 yrs, 6 mos

Industry Experience

30 yrs

Specialties & Trainings

Selling Great Used Cars, Truck , SUVs and Financing all credit situations

Languages Spoken

English English

Employee Video

4.8

165 Reviews

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165 Reviews of Richard Gravina

March 30, 2025

Dealership Rating
Employee Rating

🚨 WARNING: Deceptive Sales Practices at Cape Cod Carz 🚨 DO NOT buy from Richard Gravena or Cape Cod Carz without extreme caution. If you’re considering a purchase, get the vehicle inspected by an indep More

by weslaney
Recommend Dealer
No
Mar 31, 2025

Cape Cod Carz responded

Hello Mr Laney, The following response is the same to all of your negative reviews on different platforms. So yes, you can expect the same response. In response to your claim. First your point to have a vehicle inspected by an independent party prior to purchase is good for both sides of the transaction. It provides added transparency and accountability and we will never discourage it. We often times coordinate the delivery of the vehicle to our customers choice of garage. Secondly the laws that are in place in regards to used vehicle sales in Massachusetts are there to protect the consumer and yet also to protect the dealer against exaggerated claims or unrealistic expectations which in this case it was found we have both. Your 14 year old tundra passed and had documented an independent Massachusetts state safety and emissions inspection prior to delivery. we guaranteed the drivetrain and safety for 30 days in this case. We did not agree with your estimation that the truck would rot out in 3 years. Even if that were true it is not our responsibility to ensure condition of the truck after 3 years. Also you sent an estimate for $8000. worth of work to try and make your used truck a new truck. We never agreed to do that or implied that we would once you took delivery. Every used vehicle we have has some degree of surface rust. Your truck was no exception. We believe your expectations were unrealistic in regards to rust. It also had a preventive undercoating applied by previous ownership. We had it pre inspected when we purchased it and found it not to be applied to cover rot as you claim. We do not claim your frame on your truck is like new. We did in fact offer you a settlement amount out of good faith to address your concerns. You straight out declined our offer. We suggested years ago that if you are unhappy with your truck then you could sell it and use the money we offered you to offset your “projected” loss. Even years later I am still willing to offer you the same settlement amount if it would satisfy you. Unfortunately I don’t think it will. Our reputation is everything and your review reads quite damnimg. Fortunately this forum allows for a response so the public can decide what type of dealer we are. Good luck Mr Laney. Sincerely Richard Gravina Owner/ Operator

March 22, 2025

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Very satisfied with my purchasing experience. Caring and efficient staff highly recommend Cape Cod Carz. More

by evaalessandra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fabiola Oliveira, Joe Garcia, Kristina Thimme , Victoria

October 29, 2024

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Cape Cod Carz has shattered the perception that working with a "used car" dealer is a painful situation . True be told, this was the best car buying experience I have ever had, new or used. Rick and Victor More

by Jim Treese
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victoria Mathi

October 28, 2024

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Employee Rating

Do not buy from this place, sold me a truck that wouldn't pass inspection. I was told that the warranty would cover anything it needed to pass inspection and drivetrain. When I called them to ask about it, More

by AllenWright66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kristina Thimme

Oct 29, 2024

Cape Cod Carz responded

Hello, I’m assuming you were the gentleman that spoke to Gaetano earlier today. We have never met although you tagged me in your review. We absolutely guarantee state inspection. What we don’t do is blindly approve repair work to be done at another garage. Your warranty is with us and we will absolutely stand behind it if there is a problem preventing state inspection. We did in fact perform a pre-inspection on the truck before putting the truck up for sale and we have the right to reinspect and warranty if necessary. I would also be willing to contact the State inspector himself on your behalf to perform the state inspection to rule out any mistrust by your mechanic or ours. We do what we say we are going to do and my name and reputation speaks for itself. The ball is now in your court. If you want a solution then take the review down, bring the truck in to be looked at like your contract states is the next course of action. Hope to come to a resolution and meet you in person. Regards Rick Gravina Owner

Oct 29, 2024

Cape Cod Carz responded

Update,, as of 10/29/2025 public records show no failed inspection report for your vehicle. Last passed test was May 2024. Now you risk voiding your lemon law warranty by not having the vehicle inspected within 7 days of purchase. And you say we can’t be trusted? When your done playing this game bring the vehicle in for a SOLUTION! Or leave the review up and let the public decide who’s in the wrong here.

Oct 29, 2024

AllenWright66 responded

Well you're guarantee is worthless, I have taken the truck to two state inspection sites, as well as a long time friend and trusted mechanic, they all say the same thing. Your guys tried to patch a manifold leak with bondo, and cover up rust with touch up paint, i wouldnt trust you guys to change a hub cap. You're hostile attitude is completely unprofessional. Again to anyone reading this, DO NOT BUY from Cape Cod Carz, there are plenty of other reputable dealers in Hyannis.

October 23, 2024

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Victoria and Rick were great , all my questions were answered almost before I asked them . I pointed out that the front tires on the vehicle seemed pretty worn ; bam , new tires . All the paperwork was More

by russ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victoria Mathi

Oct 29, 2024

Cape Cod Carz responded

Thank you Russ! We are happy we could answer all your questions and help eleviate any concerns you had! We truly appreciate your business and look forward to working with you in the future if you find yourself in the market again

September 04, 2024

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Best car buying experience I have ever had ! ! No pressure dealership very friendly and helpful staff . They helped me purchase 2 cars at the same time for my family even with not the best credi More

by Curtbhonda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 11, 2024

Cape Cod Carz responded

Thank you Curt! We appreciate you giving us the opportunity to earn your business and are happy we could make it all work for you!

August 22, 2024

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I’d like to say that Cape Cod Carz was very easy to work with. They did a lot to help me get my new car . Very friendly staff, no pressure. Thank you More

by matthew.jones9757
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 21, 2024

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Employee Rating

Very good service when you walk in had no problem communicating with anybody also good service. I had a problem with my vehicle with the warranty. More

by Michaelareyes528
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 02, 2024

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This dealership is one of the best I have dealt with, I just purchased my third vehicle and couldn't be happier. The staff is extremely efficient and helpful. During my last two purchases I traded in veh More

by alanmichaelo
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jul 10, 2024

Cape Cod Carz responded

Thank you so much Alan! We are happy we could help you again with your newest upgrade! Thank you for being such a loyal customer and we look forward to helping you again in the future!

June 09, 2024

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Employee Rating

Outstanding service ! I’ve heard from many others how much they love Cape cod cars , especially talking with my ins. Rep ! So many praises from others … is peace of mind a More

by deeannlorenzo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kristina Thimme , Victoria

Jun 13, 2024

Cape Cod Carz responded

Thank you Deeann! We are so happy we could earn your business and help make the transaction as easy as possible. Happy you love your new Murano and look forward to helping you in the future when the time comes!

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