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Richard Gowdy
Richard Gowdy at Capistrano Valley Toyota
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Richard Gowdy

Service Consultant

Capistrano Valley Toyota

33395 Camino Capistrano
San Juan Capistrano, CA 92675

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4.9
18 Reviews
4.9

18 Reviews

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18 Reviews of Richard Gowdy

December 21, 2024

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Employee Rating

Very nice, clean new facility. Service writer was very transparent and open communication was great! Took a little longer than I expected considering I had an appointment but oth More

by john
Service Price Transparency
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Recommend Dealer
Yes
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Dec 23, 2024

Capistrano Valley Toyota responded

Thanks for the great feedback, John! We're glad to hear you enjoyed our facility and appreciated the communication. We strive for transparency, and we’ll work on improving our appointment timing. Your input helps us serve you better! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 07, 2024

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Richard Gowdy is a professional and reliable Service Consultant. I keep bringing my vehicles back to this dealership for service because of him. More

by Rachel
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Recommend Dealer
Yes
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Dec 09, 2024

Capistrano Valley Toyota responded

Thank you, Rachel! We're thrilled to hear that Richard has consistently provided you with reliable service. Your loyalty means a lot to us, and we’re glad to have you as part of our dealership family! Looking forward to seeing you again for your next visit. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 05, 2024

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Greatest place in the world. Rich is great. I love capo valley Toyota very much More

by Fredsveda
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Recommend Dealer
Yes

Other Employees Tagged: Fred Sveda

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Dec 09, 2024

Capistrano Valley Toyota responded

Thanks for the amazing feedback! We're thrilled to hear you love Capistrano Valley Toyota and had a great experience with Rich. We appreciate your support and look forward to serving you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

December 01, 2024

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Prompt, friendly and professional. I wish they had cleaned my windshield, but otherwise the treated me well. More

by Ktreadway
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Recommend Dealer
Yes
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Dec 02, 2024

Capistrano Valley Toyota responded

We're happy to see you received both prompt and quality service and we'll make sure your windshield is cleaned after your next service. See you then. Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 23, 2024

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Great Customer service and Personal Attention every time. Knowledgable service personnel and parts dept. Top customer service by Richard Gowdy. Been to other dealers, Capistrano is hard to beat ! More

by eric.r.smith
Service Price Transparency
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Recommend Dealer
Yes
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Nov 25, 2024

Capistrano Valley Toyota responded

Thanks for the fantastic feedback, Eric! We're thrilled to hear about your positive experiences with our team, especially Richard. We strive to provide top-notch service, and your support means a lot to us. Looking forward to seeing you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

November 03, 2024

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Great customer attention from service advisor. Everything was taken care . I will comeback again for next service More

by jgaray
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Nov 04, 2024

Capistrano Valley Toyota responded

We're thrilled to hear about your positive experience with our service advisor. We look forward to welcoming you back for your next service and continuing to provide excellent care. Your support means a lot to us! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 31, 2024

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Capistrano Toyota employees are always pleasant to work with. Friendly and efficient which is greatly appreciated More

by Jennifer.unger14
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Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Arellano, Moe Daleq

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Nov 01, 2024

Capistrano Valley Toyota responded

Thanks for the fantastic feedback, Jennifer! We're thrilled to hear our team made your experience enjoyable. We pride ourselves on delivering friendly and efficient service, and it’s great to know we hit the mark. Looking forward to seeing you again soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 23, 2024

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We were met by Angel who coordinated everything from arrivals to departure. We were taken by courtesy car to breakfast. Once our car was ready we were taken back to the dealership. 10/10 Thank you ver More

by barrielarvin
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Recommend Dealer
Yes

Other Employees Tagged: Josh Reece, August Spencer, Gustavo Rich, Paul Bojescu, Jesse Aguilar, Robert Melendez, Jacqueline Arellano , Angel

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Oct 24, 2024

Capistrano Valley Toyota responded

We're thrilled to hear about your positive experience with Angel and our team! We strive to provide top-notch service, and it's great to know that you felt well taken care of. Thank you for the fantastic feedback! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

October 08, 2024

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The people are always accommodating and the services they provide are great. Will recommend it to my family and friends. More

by Maine
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Recommend Dealer
Yes
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Oct 09, 2024

Capistrano Valley Toyota responded

Thanks, Maine! We’re thrilled to hear you had a great experience with our team. Your recommendation means a lot to us, and we look forward to welcoming your family and friends soon! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

September 30, 2024

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Place was busy, but they still managed to get my services done in a timely manner. More

by dchapjr84
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Recommend Dealer
Yes
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Oct 01, 2024

Capistrano Valley Toyota responded

Thanks for your great feedback! We're thrilled to hear that you had a positive experience even during our busy times. Our team always strives for efficiency while maintaining quality service. We appreciate your support! Regards, Gina Neumeyer General Manager gina@capovalleytoyota.com 949-373-9610

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