Richard Fuller | Page 13

Randall Reed has his employees writing positive reviews to . Randall Reed has his employees writing positive reviews to cover up all the REAL BAD reviews of actual unaware customers that were scammed, cheated a Randall Reed has his employees writing positive reviews to cover up all the REAL BAD reviews of actual unaware customers that were scammed, cheated and lied to. Ford Motor should really put a stop to Planet Ford damaging Ford's reputation and SHUT DOWN this horrible place by pulling Randall Reed's license to sell. Reed and Kramer(manager/part owner) tell their employees to use every dirty trick in the book to make a sale. They tack on expenses that they just make up and try to HIDE from you in all the fine print. They wrote in a "Customer Appreciation" charge on my financing paperwork for $895 and did not tell me about it. When I ask why the price was higher than agreed, they said it was "Standard" and everyone pays that. When I ask what it was they told me is was for $12.95 oil changes and "things like that". !!! It is a STRAIGHT RIPOFF. The FACT is if you go to one of Randall Reed's dealership's (I-59 or I-45 or any other of Reed's dealerships) you are going to pay way too much more than a reputable dealer. Typically ONLY customers that have the WORST credit go here and what Randall Reed does to them is criminal. Take a LAWYER with you to look over the papers BEFORE you sign them, or just AVOID the HASSLE and go to another dealer. More

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Best ever experience buying a vehicle.I have bought a number of vehicles, various manufacturers, first time no hasles, or haggling. Mr. Fuller is definetly a man of high integrity. number of vehicles, various manufacturers, first time no hasles, or haggling. Mr. Fuller is definetly a man of high integrity. More

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I purchased a new Ford Fusion from the Humble store four years ago for my mother in law. The purchase went exactly as I expected and she has never complained about any service issues from this location. A years ago for my mother in law. The purchase went exactly as I expected and she has never complained about any service issues from this location. And so it made good sense to return to Randall Reed's Humble location for the purchase of a new vehicle for my daughter. I used the wealth of the internet to research this purchase. In the end, we narrowed our selections to three cars including a 2012 Ford Escape LX. Mr. Richard Fuller answered my internet request. And then he did the impossible ... he found a number of LX vehicles in a market other Ford locations found empty (July is the model change month ... 2013's are out). He met my price expectations and demonstrated an impressive initiative to meet all my expectations. Unfortunately, my daughter absolutely desired a black exterior. And so Mr. Fuller found several black EX vehicles that approached our price expectations. Price and value were my criteria. My daughter was more interested in color, features and in the end, a different style. Although I wanted the Escape, she chose a different brand. The experience was a very good one for me. I will return to Randall Reed Ford Humble and seek the services of Mr. Richard Fuller for my next purchase (next year). More

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