Richard Feulner
Richard Feulner at John Roberts Toyota

Richard Feulner

Internet Sales Manager

John Roberts Toyota

2610 Hillsboro Hwy
Manchester, TN 37355

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9 Reviews

I have been with John Roberts Toyota for coming up on 8 years now and plan on being here until the time I retire. I'm originally from Chicago, IL but have been in Tennessee since I was 6 years old and have lived in Manchester, TN for the past 8 years now. I graduated Hendersonville High School in 2003 and ITT Tech in 2005. I'm the product expert and overall Toyota nerd for our dealership and have affectionately been known as Rick-O-Pedia!

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9 Reviews

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Dealership Experience

14 yrs, 6 mos

Industry Experience

14 yrs, 6 mos

Specialties & Trainings

Associates Degree in Computers and Electrical Engineering

7 Years Toyota Master Certified Sales Consultant

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9 Reviews of Richard Feulner

July 23, 2020

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Employee Rating

Buying a car is both a joyous & stressful situation especially in these trying times. However thru out the challenges in “dealing” I had an amazing experience with my salesman Ben Blessing, finance man More

by Kenna
Recommend Dealer
Yes

Other Employees Tagged: Benjamin Blessing

January 11, 2020

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Employee Rating

Great experience with them very nice service. The people that works there is very nice would recommend them to everyone. They will treat you great. More

by debbieevans818
Recommend Dealer
Yes

December 08, 2019

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Employee Rating

One of the best places in Tennessee to buy a new car! The service department is fast and customer oriented. Would recommend them for all your needs. I live 30 miles away, but it is worth the drive. More

by Rmcwhirter4x4
Recommend Dealer
Yes

Other Employees Tagged: Shane Throneberry

April 17, 2019

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Employee Rating

Great experience Found our 4Runner in Car Gurus. Made contact with Rick Feulner at John Roberts Toyota thru email. He was easy to work with, honest, answered all our More

by Ginny
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam in finance office

Apr 17, 2019

John Roberts Toyota responded

Ginny, Thank you so much for your kind words! I really appreciate your review and certainly appreciate you working with me on your 4Runner purchase! I’m so glad you’re enjoying it and as I said if you ever need me now or later with anything for the vehicle or any future purchases, I’m certainly happy to assist! Sincerely, Richard Feulner Internet Sales Manager

March 16, 2019

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Employee Rating

This company is excellent This dealership is excellent in friendliness, knowledge and willingness to solve any problem I would trust them whole heartily. I will return if I More

by StubbornPansy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 23, 2019

John Roberts Toyota responded

Hi there, Thank you for leaving us your feedback on your recent visit with John Roberts Toyota! We're so glad to hear that you have always had such a great experience with us and know that you have a dealership that you can trust. We thank you for being a part of the John Roberts Toyota Family and we look forward to seeing you on your next visit! Sincerely, Rick Feulner Internet Sales Manager 931-841-5810

March 12, 2019

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Employee Rating

Service on my RAV-4. Very pleased. Polite. Warm and friendly staff. Pleasant atmosphere in the service waiting area. My grandson enjoyed the snacks. A bright and clean waiting area. Ver More

by Bill Campbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bob greeted us in the waiting area.

May 23, 2019

John Roberts Toyota responded

Bill, Thank you for your feedback on your recent visit with our service department. We're happy to see that you found our staff to be welcoming and that our atmosphere is pleasant and comfortable, and we're especially happy your grandson enjoyed the snacks! We appreciate you choosing John Roberts Toyota for your vehicle service needs and we look forward to seeing you again on your next service visit! Sincerely, Rick Feulner Internet Sales Manager 931-841-5810

November 22, 2018

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Employee Rating

Easy and quick From scheduling the appointment online to driving from the dealership, everything was quick and easy. The employees are always very friendly, and I've More

by leporcbarbu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 26, 2018

Dealership Rating
Employee Rating

From Alabama to Tennessee and a New Service I moved from Alabama to Tennessee and had to find a new dealer to service my Toyota Camry. I found John Roberts and made and appointment.. The needed More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 26, 2018

John Roberts Toyota responded

Kevin, Thank you so much for leaving us your feedback on your visit with our service department. We're so happy to hear that you found John Roberts Toyota and had a great first experience with us! We would be happy to have you as a part of the John Roberts Toyota family! We appreciate you choosing John Roberts Toyota and we look forward to seeing you again on your next service visit! Sincerely, Rick Feulner Internet Sales Manager

May 16, 2018

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Employee Rating

replace rack and pinion good job and done on time. car repair was excellent and drives as good as new. it required a replacement of rack and pinion on 2011 Avalon under ext More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 16, 2018

John Roberts Toyota responded

Ray, Thank you for leaving us your feedback on your most recent service visit. We're sorry to hear that your rack and pinion needed replacing but we're glad to see that it was covered by your warranty with minimal out of pocket expense. We appreciate you choosing John Roberts Toyota for your vehicle service needs and look forward to seeing you again on your next visit in the future! Sincerely, Rick Feulner Internet Sales Manager

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