33 Reviews
Write a ReviewDealership Experience
11 yrs, 1 mo
Industry Experience
32 yrs, 7 mos
33 Reviews of Richard Dickens
November 21, 2022
Service center is shady and will falsify your maintenance I’ve been coming here for a year to get my older Hyundai serviced. I’ve serviced my car with other Hyundai dealerships and this place maintenance I’ve been coming here for a year to get my older Hyundai serviced. I’ve serviced my car with other Hyundai dealerships and this place has the laziest technicians I have ever encountered. They will NEVER do a multipoint inspection not as thorough as other dealers. Case in point, they have NEVER checked my battery. When I asked the service advisors, they said that you would have to explicitly tell them to check the battery. If that is amount of attention to detail they put, then you already know they don’t give a f*** about your car. Eventually my car battery died in the middle of nowhere and I had to scramble to get jump started. That situation would have avoided if they just check the battery like normal dealerships. I don’t know if it’s the service advisors or technicians not doing their jobs. In the year that I had been getting serviced here, they NEVER TOPPED my fluids. Coolant and wiper fluid were almost empty a year after I started getting serviced here. When I came in recently, I explicitly told the technician to top of my fluids, which I was assured they will. When I came back to get my car after it was done, I popped open the hood and lo and behold, my fluids were still low. That just shows you how they can say one thing and actually not do it. I wonder how many of the oil changes they actually did in the course of the year. This is dealership is just so blatantly deplorable. More
Other Employees Tagged: Brad Cannon, Pedro Rodriguez, Carlos Velasco, Steve Enriquez , Eder Flores, Matt Griffin, Travis Kuhn, Steve Nicholson
August 05, 2022
Although it’s always intimidating to shop for a new car, the guys at Temecula Hyundai made the process not only comfortable, but also seamless. Went to test drive a car or two and fell in love with the firs the guys at Temecula Hyundai made the process not only comfortable, but also seamless. Went to test drive a car or two and fell in love with the first car - perfect color, model, and fit for my needs. Ryan was super upbeat and very knowledgeable about the products and spec options, Richard was compassionate and took great care of us, and Shawn was able to help us navigate financing with no problems and extremely efficiently. The team here is incredible and we are so glad we made time to stop by this weekend! More
Other Employees Tagged: Carlos Velasco , Ryan Ruiz, Shawn Smiley
June 01, 2022
Great experience and very helpful throughout the whole process of the car leasing . Thank you! process of the car leasing . Thank you! More
Other Employees Tagged: Pedro Rodriguez, James Creguer , Anthony Stissi
April 06, 2022
I am very satisfy with the service department at Temecula Hyundai, they took good care of my car and have a great customer service, specially Steve Nicholson. Thank you, I will definitely come back again. Hyundai, they took good care of my car and have a great customer service, specially Steve Nicholson. Thank you, I will definitely come back again. More
Other Employees Tagged: Brad Cannon, Pedro Rodriguez, Carlos Velasco, Steve Enriquez , Leo Bautista, Travis Kuhn, Steve Nicholson
April 06, 2022
No hassles just great service. I got in quickly, car was cleaned and everything went smooth. Great job, thank you!! I got in quickly, car was cleaned and everything went smooth. Great job, thank you!! More
Other Employees Tagged: Brad Cannon, Pedro Rodriguez, Carlos Velasco , Eder Flores, Steve Nicholson
April 06, 2022
The best service department I have been too! They listen to your concerns and do everything they promise. I will always appreciate all they do to keep my vehicle in tip top shape. They listen to your concerns and do everything they promise. I will always appreciate all they do to keep my vehicle in tip top shape. More
Other Employees Tagged: Brad Cannon, Pedro Rodriguez, Carlos Velasco, Steve Enriquez , Eder Flores, Travis Kuhn, Steve Nicholson
April 06, 2022
Exceptional service beyond my expectations. Great experience.Steve Nicholson team it’s amazing. Thank you for all Great experience.Steve Nicholson team it’s amazing. Thank you for all More
Other Employees Tagged: Brad Cannon, Pedro Rodriguez, Carlos Velasco, Steve Enriquez, Chris Ramirez , Eder Flores, Travis Kuhn, Steve Nicholson, Shawn Smiley
April 04, 2022
I’ve had my wife’s car in there for service several times and always felt well taken care of by the service writers and technicians. I will continue to bring my car there, I recommend them to all my friends. and always felt well taken care of by the service writers and technicians. I will continue to bring my car there, I recommend them to all my friends. More
Other Employees Tagged: Brad Cannon, Pedro Rodriguez, Carlos Velasco, Steve Enriquez , Travis Kuhn, Steve Nicholson
July 18, 2021
Ryan Ruiz is a wonderful salesman. He shows professionalism, passion, great work ethic and dedication to satisfying his customers. He is a genuine man that cares about his work. professionalism, passion, great work ethic and dedication to satisfying his customers. He is a genuine man that cares about his work. More
Other Employees Tagged: Brad Cannon, Alex Fathi, Pedro Rodriguez , Travis Kuhn, Ryan Ruiz, Shawn Smiley
July 17, 2021
The team at Temecula Hyundai went above and beyond to make sure our car buying experience was top notch! James, Alex, Pedro, Richard and Chris were all so amazing. I’ve personally purchased three cars fr make sure our car buying experience was top notch! James, Alex, Pedro, Richard and Chris were all so amazing. I’ve personally purchased three cars from there and my Husband has purchased two because we know that we can trust that we’ll be taken care of from the moment we purchase to however long we keep that vehicle. Thank you ALL for such a wonderful experience!! I highly recommend purchasing/leasing from Temecula Hyundai! More
Other Employees Tagged: Alex Fathi, Pedro Rodriguez, James Creguer, Chris Ramirez

