I have 40 yrs experience listening to and addressing the wishes of a diverse customer base primarily in the retail sector. I have 3 children and one grand child. I enjoy detailing my car, fishing, Boston sports and spending outdoor time with my grandson. German cars are a passion of mine, especially the Audi S and RS performance models…save the manuals !
Read moreDealership Experience
7 yrs
Industry Experience
7 yrs
Specialties & Trainings
Audi Certified Brand Specialist
41 Reviews
Write a Review41 Reviews of Richard Candela
November 28, 2024
From ordering the car to negotiating the deal to delivery to a review of the technology, every step of the way went beyond expectation. Experience at Stratham Audi was top shelf. Can’t say enough good things to a review of the technology, every step of the way went beyond expectation. Experience at Stratham Audi was top shelf. Can’t say enough good things. More
Other Employees Tagged: Frank McLaughlin
August 09, 2024
My experience was very good positive, everyone at the dealership was knowledgeable, pleasant and patient. They efficient and very considerate of my time which I really appreciate. dealership was knowledgeable, pleasant and patient. They efficient and very considerate of my time which I really appreciate. More
Other Employees Tagged: Frank McLaughlin , Frank McLaughlin
June 03, 2024
No pressure and honest dealings. Richard was transparent in all aspects and a good communicator during the process. Stratham Audi is a very welcome rarity in car dealers these days.. Richard was transparent in all aspects and a good communicator during the process. Stratham Audi is a very welcome rarity in car dealers these days...highly recommend. More
September 20, 2023
Courteous and professional service. From the moment I entered the showroom, Richard and team were very attentive. I highly recommend Audi Stratham. From the moment I entered the showroom, Richard and team were very attentive. I highly recommend Audi Stratham. More
Other Employees Tagged: Chad Green, Anthony Sacco
November 04, 2022
I had a wonderful experience purchasing my new Q5. The process was stress free and pleasant. I highly recommend this dealership The process was stress free and pleasant. I highly recommend this dealership More
Other Employees Tagged: Chad Green, Anthony Sacco
October 16, 2022
I recently bought a new 2022 Audi A5 and the Business Manager Nick Ciminera was particularly knowledgeable and capped off an a great buying experience with his Manager Dave and salesperson Rich Candela a Manager Nick Ciminera was particularly knowledgeable and capped off an a great buying experience with his Manager Dave and salesperson Rich Candela all very friendly and customer focused in working the sales process together. I would highly recommend the drive to Audi Stratham! More
Other Employees Tagged: David Perry , Nick Ciminera
September 25, 2020
Worst customer service ever. Salesperson not knowledgeable in vehicle (had to ask another salesperson to answer our question), finance pulls the ole bait and switch once you sit with them, then knowledgeable in vehicle (had to ask another salesperson to answer our question), finance pulls the ole bait and switch once you sit with them, then on delivery of vehicle windows were filthy, stereo speakers not working properly and all 4 tires were under inflated (to which we were alerted via the dummy light system). Not impressed at all, this was my second vehicle from them - there won't be a third. More
Other Employees Tagged: Nick Ciminera
June 04, 2020
Excellent car buying experience I want to thank Rich C, Tony S and Nick C for their help and cooperation in my purchase of a CPO convertible. The virus threatened to make the proces I want to thank Rich C, Tony S and Nick C for their help and cooperation in my purchase of a CPO convertible. The virus threatened to make the process more difficult, with many bank branches closed and many state motor vehicle bureau offices closed. But Audi Stratham was very cooperative and flexible in getting the payment processed and the plates moved to my beautiful car. More
Other Employees Tagged: Anthony Sacco , Nick Ciminera
May 07, 2020
Erased all innate negative biases about buying a car. Great experience from purchase to delivery including sales customer service and business office. Maggie was fantastic in her response time and the am Great experience from purchase to delivery including sales customer service and business office. Maggie was fantastic in her response time and the amount of information she was able to produce without ever needing a gentle reminder. I made an offer and it was accepted. Richard was fantastic especially when it came to communication. He was always available and able to answer all my questions. Anthony made the financing process almost seamless and after presenting various options including financing and add on packages, respected my final decisions with minimal additional pressure. There was a slight hiccup at the end due to my being in Georgia but the dealership stood by its agreement and the contract as agreed. That's all you could ask as unintentional mistakes are inevitable when dealing with 52 states and a myriad of different laws. Thanks to all of you for making this experience as good as it can be. More
Other Employees Tagged: Maggie Leverone