Richard Candela
Richard Candela at Audi Stratham
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Richard Candela

Audi Certified Brand Specialist

Audi Stratham

58 Portsmouth Ave
Stratham, NH 03885

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5.0
41 Reviews

I have 40 yrs experience listening to and addressing the wishes of a diverse customer base primarily in the retail sector. I have 3 children and one grand child. I enjoy detailing my car, fishing, Boston sports and spending outdoor time with my grandson. German cars are a passion of mine, especially the Audi S and RS performance models…save the manuals !

Dealership Experience

7 yrs

Industry Experience

7 yrs

Specialties & Trainings

Audi Certified Brand Specialist

5.0

41 Reviews

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41 Reviews of Richard Candela

November 28, 2024

Dealership Rating
Employee Rating

From ordering the car to negotiating the deal to delivery to a review of the technology, every step of the way went beyond expectation. Experience at Stratham Audi was top shelf. Can’t say enough good things More

by ShootCloser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank McLaughlin

Nov 28, 2024

Audi Stratham responded

Hi! We're delighted to hear that your experience with Audi of Stratham exceeded expectations from start to finish! Thank you for sharing such positive feedback, and we hope you're enjoying every moment with your car. Sincerely, Audi Stratham Stratham, NH www.AudiStratham.com

August 09, 2024

Dealership Rating
Employee Rating

My experience was very good positive, everyone at the dealership was knowledgeable, pleasant and patient. They efficient and very considerate of my time which I really appreciate. More

by Donaldbernard918
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Frank McLaughlin , Frank McLaughlin

Aug 12, 2024

Audi Stratham responded

We're delighted to hear that you had a positive experience with our team at Audi of Stratham. Thanks for sharing your feedback! Sincerely, Audi Stratham Stratham, NH www.AudiStratham.com

June 03, 2024

Dealership Rating
Employee Rating

No pressure and honest dealings. Richard was transparent in all aspects and a good communicator during the process. Stratham Audi is a very welcome rarity in car dealers these days.. More

by LimeRocker
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jun 03, 2024

Audi Stratham responded

Thank you for the high recommendation! We're glad to hear Richard provided a transparent and pressure-free experience at Audi of Stratham. Enjoy your new ride! Sincerely, Audi Stratham Stratham, NH www.AudiStratham.com

September 20, 2023

Dealership Rating
Employee Rating

Courteous and professional service. From the moment I entered the showroom, Richard and team were very attentive. I highly recommend Audi Stratham. More

by DSoto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Green, Anthony Sacco

Sep 21, 2023

Audi Stratham responded

Hi DSoto! We're glad to know you had a positive experience with Richard and our team at Audi of Stratham. Thanks for the recommendation, we appreciate it! Sincerely, Audi Stratham Stratham, NH www.AudiStratham.com

March 31, 2023

Dealership Rating
Employee Rating

Great service dept and they were very helpful and I was given a loaner thanks More

by Gancher
Recommend Dealer
Yes
Apr 03, 2023

Audi Stratham responded

Gancher, we really appreciate your feedback! We look forward to your next visit! Take care!

November 04, 2022

Dealership Rating
Employee Rating

I had a wonderful experience purchasing my new Q5. The process was stress free and pleasant. I highly recommend this dealership More

by Kn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Green, Anthony Sacco

Nov 09, 2022

Audi Stratham responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2022

Dealership Rating
Employee Rating

I recently bought a new 2022 Audi A5 and the Business Manager Nick Ciminera was particularly knowledgeable and capped off an a great buying experience with his Manager Dave and salesperson Rich Candela a More

by booboo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Perry , Nick Ciminera

September 25, 2020

Dealership Rating
Employee Rating

Worst customer service ever. Salesperson not knowledgeable in vehicle (had to ask another salesperson to answer our question), finance pulls the ole bait and switch once you sit with them, then More

by CC
Customer Service
Recommend Dealer
No

Other Employees Tagged: Nick Ciminera

Sep 28, 2020

Audi Stratham responded

Thank you for bringing this to our attention. The General Manager, Frank McLaughlin would like to speak with you regarding your experience. Customer satisfaction is our top priority and we would like to make this right. Frank can be reached at 603 775-4086. Thank you and we look forward to speaking with you. Sincerely, Audi Stratham www.AudiStratham.com

Sep 28, 2020

CC responded

I spoke with Frank, he apologized for my experience, reminded me about some customer service award you guys won and never inquired as to any of my exact issues I had. Par for the course in my less than stellar experience at your dealership.

June 04, 2020

Dealership Rating
Employee Rating

Excellent car buying experience I want to thank Rich C, Tony S and Nick C for their help and cooperation in my purchase of a CPO convertible. The virus threatened to make the proces More

by pquandt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Anthony Sacco , Nick Ciminera

Jun 05, 2020

Audi Stratham responded

Thank you for your business and this review! We're happy to hear that Nick, Tony and Richard were able to make this a pleasant experience despite some hurdles. If there is anything we can assist you with in the future, please let us know. We hope you enjoy your new convertible! Sincerely, Audi Stratham

May 07, 2020

Dealership Rating
Employee Rating

Erased all innate negative biases about buying a car. Great experience from purchase to delivery including sales customer service and business office. Maggie was fantastic in her response time and the am More

by Dorie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Maggie Leverone

May 07, 2020

Audi Stratham responded

Hi Dorie, Thanks for sharing your thoughts about your experience with Maggie, Richard, Anthony and the Audi Stratham team. We appreciate your business and hope to see you again soon! Sincerely, Audi Stratham

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