Richard Bortner
Richard Bortner at Pacifico Ford

Richard Bortner

Sales Consultant

Pacifico Ford

6701 Essington Avenue
Philadelphia, PA 19153

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4.2
5 Reviews
4.2

5 Reviews

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5 Reviews of Richard Bortner

August 28, 2025

Dealership Rating
Employee Rating

Great people, so supportive and patient and thorough. Worked with several people from sales, including Megan and Zak, and I highly recommend this location! Got everything I needed on my own timeline! More

by haley12400
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Megan Rdesinski, Zachary Randt

Sep 03, 2025

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

April 10, 2025

Dealership Rating
Employee Rating

He didn't xxxxxxxx me at all. Told what I wanted and went to give the offer and didn't try to haggle me. Worked with me to get the monthly payments I was looking for. Dealer also More

by Robert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew

Apr 16, 2025

Pacifico Ford responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

March 04, 2025

Dealership Rating
Employee Rating

Terrible customer service! !! Would never buy again from Pacifico or recommend to anyone that I know More

by emilio124
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 05, 2025

Pacifico Ford responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

November 09, 2024

Dealership Rating
Employee Rating

I bought a 2024 Ford F150 a few months ago and my experience was as close to perfection as one could get. The guys there were awesome and I would definitely recommend this dealership. If I’m ever in More

by Drew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Neal Bauer, Yohannes Kiros , Stanley I Otto Jr

Nov 18, 2024

Pacifico Ford responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

October 28, 2024

Dealership Rating
Employee Rating

I had an exceptional experience with the team at this dealership. They were highly professional and demonstrated a deep knowledge of their vehicles. The buying process was smooth, friendly, and completel More

by nick.thomas8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Neal Bauer, Layla Rodriguez, Zachary Randt , Matt McGuckin, Stanley I Otto Jr, Paul Rubin, Alexander Saraullo, Domenic Varra

Nov 18, 2024

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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