Dealership Experience
5 yrs, 4 mos
Languages Spoken
English
329 Reviews
Write a Review329 Reviews of Richard Bell
June 02, 2022
After shopping all over the DFW area for a month This dealership was truly a breath of fresh air! We had previously dealt with horrible attitudes, dirty vehicles, vehicles that had mechanical problems an dealership was truly a breath of fresh air! We had previously dealt with horrible attitudes, dirty vehicles, vehicles that had mechanical problems and hidden fees ( one well known dealership had a 3k hidden fee). All the dealerships that we visited were well known large dealerships.Rick was very professional, transparent, down to earth and even wanted to sell a vehicle. Rick worked very hard to make the deal happen. He actually brought the vehicle that we were looking at to our home where we could test drive it. He then took the vehicle to a independent mechanic for us to have a pre buyers inspection completed and encouraged us to do so. The vehicle was taken to Addison automotive and I definitely could not be any happier with Addison automotive. They were very knowledgeable and thorough! Rick then contacted me after they did and explained that he was going to take care of the problem that Addison automotive found which was rear brakes. Rick then came back to our home and completed the buying paperwork and our vehicle was delivered the next day! Rick is a good man and will definitely earn your business if he is given the opportunity. Thanks Dallas Lease returns and especially Rick! As far as dealer fees Dallas lease returns is upfront and I promise you they have the lowest fees! More
May 19, 2022
After a terrible experience at a well-known dealership in town, which was a “bait & switch”, we went to DLR on a friend’s recommendation and they were GREAT! Carl was kind and made us feel comfortable. No town, which was a “bait & switch”, we went to DLR on a friend’s recommendation and they were GREAT! Carl was kind and made us feel comfortable. No pressure at all. We found a car for our 16 yoa son and after we bought it. Before picking it up, Carl said he noticed the A/C wasn’t blowing as well as it should so he had them fix it. We wouldn’t have noticed until it got really hot, but Carl said he always takes a hard look at a car he sells to make sure everything is working right. That was unexpected & deeply appreciated! We will only buy from DLR from now on! Thank you Carl White & Dallas Lease Returns! More
Other Employees Tagged: Carl White III
May 19, 2022
Richard Bell was the agent that assisted me on getting my 3rd car from Dallas Lease Returns! Amazing person in a great environment. He listened to me and what I was wanting, He went above and beyond to get 3rd car from Dallas Lease Returns! Amazing person in a great environment. He listened to me and what I was wanting, He went above and beyond to get me the perfect car and made sure I was taken care of. Will definitely be coming back for my 4th someday. I definitely recommend him to anyone! 10/10 More
Other Employees Tagged: Robert Schultz
May 12, 2022
Great experience from beginning to end. We found the vehicle we wanted and even with disappointing news that someone got there quicker, they fell through and Rick emailed me immediately. We We found the vehicle we wanted and even with disappointing news that someone got there quicker, they fell through and Rick emailed me immediately. We were at the dealership 3 hours later! He personally inspected everything, pointed out the flaws AND presented us with a solution before we even had time to be disappointed about any surprises. I never felt rushed or pushed around and the process that usually takes what feels like 14 years was so quick! We laughed, we were informed, we didn’t need to haggle, and we got it done! Rick Bell will be my “car guy” forever and always. More
May 04, 2022
Fantastic customer service! !! Rick Bell was the most helpful and pleasant salesman. I would recommend anyone to this dealer. From the moment I walked in to the time I signed the !! Rick Bell was the most helpful and pleasant salesman. I would recommend anyone to this dealer. From the moment I walked in to the time I signed the documents. Great service! Highly Recommend!!! More
Other Employees Tagged: Parveen Rajendran
April 21, 2022
Richard Bell is a great salesman and Parveen is as fast as lightening. Great service and enjoyable experience! as lightening. Great service and enjoyable experience! More
Other Employees Tagged: Parveen Rajendran
April 20, 2022
Quick, easy! Rick was prompt in answering all of my questions and extremely kind during the entire process! Rick was prompt in answering all of my questions and extremely kind during the entire process! More
Other Employees Tagged: Parveen Rajendran

