7 Reviews
Write a Review7 Reviews of Rich Zarzeczny
December 02, 2024
Service Department didn't perform as expected. I was told I was going to be called for a status update, and that never happened. I didn't get the level of service expected neither the priority des I was told I was going to be called for a status update, and that never happened. I didn't get the level of service expected neither the priority deserved after the mechanic messed up the initial service requested. My sales rep was helpful, friendly and went the extra mile for me, the only thing she needs to improve is that if you tell a customer that you will call him in 3 or 5 minutes, to do so, is not good to wait for hours for a call back. More
Other Employees Tagged: Anthony Paolella, Brenda Milliner, Rachel Rininger
November 27, 2024
Welcoming and business like atmosphere. Associates are friendly and respectful, Esch service is helpful and supportive . Associates are friendly and respectful, Esch service is helpful and supportive . More
Other Employees Tagged: Alex Reed, Matt Nagy, Brock Lally, Big Jeff McCune, Jane Grambo , Benjamin Walker
November 11, 2024
I had a part that was covered by my manufacturer's warranty replaced and they charged me over $700 because they claimed my wiring harness was chewed. I think the extended warranty is a scam to charge warranty replaced and they charged me over $700 because they claimed my wiring harness was chewed. I think the extended warranty is a scam to charge you more for the vehicle. They made an excuse not to honor a warranty that made the purchase price of my vehicle $10,000 more. It's a scam. Even though I had to pay they did do an excellent job of repairing my vehicle. This is why I only gave them 3 stars. More
Other Employees Tagged: Matt Nagy, Kim Argenzio, Nick Salvatore, Rachel Rininger, Sean Holmes , Jason from the parts department
August 14, 2024
Very helpful in advice they're given me in maintaining my 2011 Silverado. Thanks Guys 2011 Silverado. Thanks Guys More
Other Employees Tagged: Rachel Rininger, Sean Holmes, Jane Grambo
June 16, 2024
Clean very informative, great employees very knowledgeable and helpful. Informed on answering the question you asked and not the question they thought you were gonna ask knowledgeable and helpful. Informed on answering the question you asked and not the question they thought you were gonna ask More
Other Employees Tagged: Brenda Milliner, Ashley Mulhall, Jim Lamtman, Jim Measor, Jimmy Lamtman, Sean Holmes, Jane Grambo , Elliott Parks, Nolan
June 02, 2024
Our business is clearly appreciated by Bruce, Henry, Brock and everyone at Tim Lally. Everyone was so helpful in the purchasing and trade in process. Also, showing us the operations if the vehiles and Brock and everyone at Tim Lally. Everyone was so helpful in the purchasing and trade in process. Also, showing us the operations if the vehiles and getting us comfortable with the new options and gadgets the vehicles have. More
Other Employees Tagged: Henry Jablonski, Bruce Myers, Matt Nagy, Jim Zurzolo, Brock Lally, Big Jeff McCune, Ashley Mulhall, Jane Grambo , Ally Cannon and Chris Nagy