Rich Wallace
Rich Wallace at Bocker Auto Group
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Rich Wallace

Quick Lube Technician

Bocker Auto Group

801 E. South Street
Freeport, IL 61032

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17 Reviews
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17 Reviews

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17 Reviews of Rich Wallace

February 13, 2019

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Employee Rating

Fast, friendly service I came in for an oil change on a very busy Saturday. Rich greeted my wife and I with a smile, advised his best estimate of a timeframe, and we were pl More

by tcurran2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 19, 2018

Dealership Rating
Employee Rating

Best car group on my list and should be yours too Best service ever. These guys are top notch when it comes to service and dealings with buying vehicles. I have always been treated the best and handle More

by jeff_a_true
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 18, 2018

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Employee Rating

Oil change time By far one of the best places in town to get an oil change staff extremely friendly and they treat your car as if it was your own More

by gofish63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Delbert Bunker, Brandon Busker

December 08, 2018

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Employee Rating

Oil change I need a oil change took them 30 minutes they were very friendly too. And I got there 30 minutes before closing and they didn't mind at all🙂 More

by rogerswartz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2018

Bocker Auto Group responded

Thank you for this glowing review of our service center. We know how valuable your time is and we aim to provide fast, friendly, and efficient service to all our customers. Please do not hesitate to come back again if you need anything else in the future! Best regards, -Bocker Chevrolet Buick GMC Team

October 30, 2018

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Employee Rating

Excellent Service and Sales!!! They are an amazing group of people. I would recommend Bocker Auto to anyone in need of servicing a car, or purchasing a car. The loaner car was a dre More

by cook1097
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2018

Bocker Auto Group responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! We are pleased to hear that you were satisfied with the loaner car we provided and the helpful service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best, -Bocker Chevrolet Buick GMC Team

October 23, 2018

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Employee Rating

Great to work with I was leaving for a weekend trip and unfortunately waited till the last minute to get my oil changed and tires rotated. April was great and got me in More

by lotz05
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: April Fyock

Oct 23, 2018

Bocker Auto Group responded

Thank you so much, Lotz05! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. -Bocker Chevrolet Buick GMC Team

October 08, 2018

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Employee Rating

Great service Service was fast and thorough really like the attention to detail of the little things that make the service so great. Like all the fluids and filters More

by ejderby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Leverton, Wayne McCarthy

Oct 09, 2018

Bocker Auto Group responded

We appreciate your input. Glad to hear that you are pleased with the service we offer here at Bocker Chevrolet Buick GMC. If there is anything more we can do for you please come back and see us any time! Take care! -Bocker Chevrolet Buick GMC Team

October 02, 2018

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Employee Rating

Oil change - great job The friendly folks at the Bocker oil change center do a great job! Efficient, friendly, and at a price that is hard to beat. I always have performed More

by creckinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2018

Bocker Auto Group responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. -Bocker Chevrolet Buick GMC Team

July 07, 2018

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Employee Rating

Oil change In & out as promised..very timely. PLUS. ... I paid cash and he handed me back a $20.00 bill saying it stuck to another bill. very appreciative of h More

by Marylee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2018

Bocker Auto Group responded

This review was a pleasure to read,Marlyee. The Bocker Chevrolet Buick GMC service center works hard to provide every guest with timely, professional, and knowledgeable service. Hearing that we are reaching this goal is a huge compliment! We look forward to seeing you for your next scheduled maintenance! Best, The Bocker Chevrolet Buick GMC Team

June 19, 2018

Dealership Rating

Job well done! My wife took the car to Quick Lube for an oil change and they realized that the car was due for a tire rotation as well. Not able to wait that long, More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2018

Bocker Auto Group responded

We cannot thank you enough for this glowing review of our service center, Rick! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Best, The Bocker Chevrolet Buick GMC Team

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