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Rich Vargo
Rich Vargo at Ken Ganley Ford Parma
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Rich Vargo

Used Car Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.6
18 Reviews
4.6

18 Reviews

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18 Reviews of Rich Vargo

December 19, 2024

Dealership Rating
Employee Rating

Always do a great job w service! I have never had a problem and all goes smoothly. More

by SMIZ234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Miller, Ken Stafford

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Dec 19, 2024

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

October 24, 2024

Dealership Rating
Employee Rating

Dan overman went out his way to help us. CJ overman was great as well. Keep doing everything right. Great people. More

by Overman_danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Dan Overman, John Ruper, Matt Palffy, Dave Moga, Nick Feruito, Tracy Sapienza, Ken Stafford, Jeremy Watson

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Oct 24, 2024

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 08, 2024

Dealership Rating
Employee Rating

I was very happy with the service provided the service department and by Wilson at the service desk. More

by BNAGY65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, Kenneth Miller

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Oct 09, 2024

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 06, 2024

Dealership Rating
Employee Rating

The entire staff was beyond amazing, there is no other place I would purchase or service my vehicles!!!! More

by Mary Watson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Morgan Gallagher, John Ruper, Matt Palffy, Nick Feruito, Chris 'Bubba" Andrade, Ken Stafford , Jeremy Watson

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Oct 08, 2024

Ken Ganley Ford Parma responded

Mary, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Oct 12, 2024

Ken Ganley Ford Parma responded

Hi Mary, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Parma! Thanks again for the recommendation, and have an amazing day!

October 04, 2024

Dealership Rating
Employee Rating

I traded a 2023 year vehicle for a 2025 year vehicle. They gave me a very good trade in price for my 2023 vehicle and the ease of the new vehicle purchase was quick and easy More

by RICHARD.T.HANSEN4.CIV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Morgan Gallagher, Nick Feruito, Kenneth Miller

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Oct 04, 2024

Ken Ganley Ford Parma responded

Richard, at Ken Ganley Ford Parma, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Oct 05, 2024

Ken Ganley Ford Parma responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 25, 2024

Dealership Rating
Employee Rating

up front and honest with pricing and time expectations . Most reasonable pricing in the area ! More

by ALICIAJEFFERY48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Morgan Gallagher, Dan Overman, John Ruper, George Hadgigeorgiou, Ken Stafford, Alicia Jeffery , Tim Kubow

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Sep 26, 2024

Ken Ganley Ford Parma responded

Alicia, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

Sep 29, 2024

Ken Ganley Ford Parma responded

Hello, we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

September 24, 2024

Dealership Rating
Employee Rating

Great staff! Please retain all of the Bob Gillingham people. They are wonderful. We have worked with this dealership for years and have always received such great More

by JOHNP19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Stafford , Will Monske

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Sep 25, 2024

Ken Ganley Ford Parma responded

John, Thank you for choosing Ken Ganley Ford Parma. Your service feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Sep 29, 2024

Ken Ganley Ford Parma responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 05, 2024

Dealership Rating
Employee Rating

Great example of a dealership, great staff, professional and super easy to work with! They will be seeing us in the future! More

by Shawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Matt Palffy, Nick Feruito, Mike LaScola

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Sep 05, 2024

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us, Shawn! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 29, 2024

Dealership Rating
Employee Rating

Everyone was extremely friendly and very helpful! The energy is amazing when you walk in. Was greeted by several people and met with smiles all around. Will definitely be back to purchase a car! More

by Aebeid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Nick Feruito, Fernando Rodriguez

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Aug 29, 2024

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Aug 29, 2024

Ken Ganley Ford Parma responded

Hi Aebeid, thank you so much for your positive comments about Ken Ganley Ford Parma! Please don't hesitate to reach out if there's anything additional we can do for you.

August 04, 2024

Dealership Rating
Employee Rating

People do not help you nor get back with you. If CJ did take over deal and follow through I would have went to a different dealership. More

by Upset
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Pam Koglman, C.J. Overman, Tom Yerace, Dan Overman, John Ruper, Matt Palffy, Tracy Sapienza, Ken Stafford

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Aug 07, 2024

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Aug 07, 2024

Upset responded

I will wait for the response and have no issue talking directly so you can have issues fixed.

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