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25 Reviews of Rich Small
June 07, 2024
Richard was very helpful and a thoughtful salesperson. I would highly recommend him to family and friends I would highly recommend him to family and friends More
by elizabeth_lamonica
Verified CustomerOther Employees Tagged: Dylan Celone, Frank Williams
Helpful 
June 02, 2024
Everyone was professional and friendly. Richard Small took a very long time with me explaining all of the car’s features, especially how to regulate the electronic part. Richard Small took a very long time with me explaining all of the car’s features, especially how to regulate the electronic part. More
by jloewi
Other Employees Tagged: Amber Centofanti, JJ Jinks
April 19, 2024
Rich Small was great to work with. Thank you Schaller for being able to arrange a same day deal. Thank you Schaller for being able to arrange a same day deal. More
by jbeal1418
Other Employees Tagged: Dylan Celone, Frank Williams, Yira 'GiGi' Roldan
April 09, 2024
Friendly, Helpful, Knowledgeable, Excellent Customer Experience, Consultative, Professional, Vegan Seats Available, Efficient, Smooth, Easy Quick Experience, Consultative, Professional, Vegan Seats Available, Efficient, Smooth, Easy Quick More
by evamagnuszewski
Other Employees Tagged: Dylan Celone, Fred Pliskin, Frank Williams , Tyler Wagoner
April 02, 2024
Our salesman Richard was great! Not too pushy and easy to work with. Had to wait a bit to close everything out but not Rich’s fault! Not too pushy and easy to work with. Had to wait a bit to close everything out but not Rich’s fault! More
by nikidean09
Other Employees Tagged: Mike Boucher
March 16, 2024
Easy to work with, fairly fast and pleasant atmosphere. They were respectful of my purchase decision. They were respectful of my purchase decision. More
by mmcollegetalk
Other Employees Tagged: Dylan Celone , Tyler
January 26, 2024
Richard Small was amazing. Second car he helped me with. I would definitely go back there . Second car he helped me with. I would definitely go back there . More
by yortiz8
Other Employees Tagged: Frank Williams
January 26, 2024
This is our second purchase in less than 6 months, so we’re happy enough to be repeat customers. we’re happy enough to be repeat customers. More
by mdhuertas1
Other Employees Tagged: Dylan Celone, Amber Centofanti , Tyler
January 16, 2024
Rich Small was a delightful salesperson to deal with. I had to trade in my Honda following an accident due to failed brakes and I wasn't really ready to purchase a new one. Because of his mild manner and I had to trade in my Honda following an accident due to failed brakes and I wasn't really ready to purchase a new one. Because of his mild manner and consideration and patience showing me multiple cars on and off the lot without rushing me to make a decision, I give him 5 *****'s. And yes, he found me a 2020 car with a Sunroof and a CD player,my two NECESSARY things at a good price. THANKS RICH. More
by BMANOCHI
January 13, 2024
Although I live near another Honda dealership I travel to New Britain because the service department there is very good and Schaller includes tire rotation at low or no cost with an oil change. It's importa New Britain because the service department there is very good and Schaller includes tire rotation at low or no cost with an oil change. It's important to $ave where you can. I met Rich Small in 2022 while having my wife's Honda CRV serviced at Schaller. I spoke to Rich about buying a Ridgeline. Although a year had past since speaking with Rich, I returned to Schaller to deal with him because unlike other sales personnel Rich did not constantly send me email messages or text messages or calls "bugging" me to buy a car. The sales experience was excellant and I'd recommend Rich to anyone looking to buy a vehicle. More
by amarcelynas
Other Employees Tagged: Frank Williams
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