Rich Naszradi

I was not impressed with this business and how they treat potential customers. Upon my arrival to test drive and purchase a vehicle, I discussed and made a deal on, I was walked past as a salesman greeted th potential customers. Upon my arrival to test drive and purchase a vehicle, I discussed and made a deal on, I was walked past as a salesman greeted the individual who walked in after I did. It’s obvious they discriminate based on attire and do business based on appearance of wealth. The constant belittling and condescending attitude of salesmen during conversation wasted my time, decided I no longer cared to test drive because they were more focused on completing everything by saying I said I would be there on Tuesday, which I never once said. I told the lady I originally worked with that I wanted to make a deal, would drive up the next day to test drive and purchase. Even have the emails to prove it. Never experienced a company so driven on talking themselves out of a guaranteed sale of a vehicle. Whoever that guy was I had to deal with, should be fired because he’s not doing that company any good. I’ve taken my business elsewhere and what this company said they couldn’t do, the next company I went to absolutely accommodated and accepted the offer i previously made to this company, and they had no problem putting me in a car. If a financial institution cuts a check and sends to car dealership a copy of it and the tracking number or does wire transfer, that should be just as good. The checks have account and routing numbers on them and in this day and age where you can deposit checks just by snapping a picture of it. Like when the bank approves, and is send the dealership the funds, that’s is between the two institutions, the customer did the footwork and at that point, it’s a fine deal. After driving for 3 hours to get to that place to be treated the way I was, being stonewalled by the salesman, and the lack of trying to do the footwork to get a customer into the vehicle they wanted, I don’t recommend this place. Do they even think of what customers have to go through when trying to buy a new vehicle. The stress and anxiety that goes along with it. Like their job is supposed to make the whole experience comfortable and enjoyable, not add to the stress and everything. It’s like they just want to do bare minimum to get that commission. This place was the worst place I’ve ever dealt with out of my entire 45 years in this earth. Definitely filing a grievance with the BBB. More

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Amazing Experience! I would have to say, I have never had the experience of getting a new car be so easy! I was well taken care of from the moment that I called into the I would have to say, I have never had the experience of getting a new car be so easy! I was well taken care of from the moment that I called into the dealership. I dealt with Rich Nas, who I have to say is a man of his word. He promised to get me into a Cadillac and that's exactly what he did. I have never had such a smooth, exceptional experience dealing with a salesman/dealership. All of the employees are so kind and do anything they can to make sure you are happy. I will say though, Rich really went the extra mile for me and it is appreciated a million times over! Thank you Suburban Cadillac!!! More

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Awesome experience Rich did a great job, everything went as planned no hidden surprises. Everyone at the dealership is friendly and helpful! Would go back again and refe Rich did a great job, everything went as planned no hidden surprises. Everyone at the dealership is friendly and helpful! Would go back again and refer! More

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Professional Staff with a Family atmosphere. Suburban Cadillac of Plymouth goes out of its way from each department. We have recently leased a few vehicles, I Cannot tell you how easy it was fro Suburban Cadillac of Plymouth goes out of its way from each department. We have recently leased a few vehicles, I Cannot tell you how easy it was from our selection of our vehicles with Dean Derigiotis salesman who is honest straightforward. It was a great surprise to see Scott moving up from the service department which Scott did a great job!!!! Beyond expectations...... of anybody and with his new position in the finance department. This made the process of finance plain and simple especially with the trust of Scott. I want to especially...... Thank Jeff the the Manager! of the dealership who goes beyond our expectations in all matters of purchasing our vehicles. Thank you so much........ for You're Great bargains and family environment of your Staff. :) Five Star!!! More

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