Dealership Experience
27 yrs, 7 mos
Industry Experience
44 yrs, 9 mos
97 Reviews
Write a Review97 Reviews of Rich Mootz
June 21, 2024
They didn't want to change my brakes though. I was asked to return at another date. I was asked to return at another date. More
Other Employees Tagged: Kevin Scesney, Mike Olson, Kervis Reyes, Steven Taveras, Richard Venerus, Gary Peralta, Geoffrey Suasnavas
June 19, 2024
Other than the long wait on Monday, I am proud I changed to this dealership for service. Outstanding! to this dealership for service. Outstanding! More
Other Employees Tagged: Kevin Scesney, Mike Olson
June 19, 2024
The people in the service area are very friendly and knowledgeable. The new service area is too small and doesn’t include a car wash. knowledgeable. The new service area is too small and doesn’t include a car wash. More
Other Employees Tagged: Kevin Scesney
June 18, 2024
Great service group to work with - responsive, professional, and efficient! Easy to schedule on-line at website or telephone. professional, and efficient! Easy to schedule on-line at website or telephone. More
Other Employees Tagged: Kevin Scesney, Mike Olson, Kervis Reyes, Steven Taveras, Richard Venerus, Gary Peralta, Geoffrey Suasnavas
June 14, 2024
We received amazing and professional service from Lisa Ocasio, Rick Mootz, Jason, Ruben, and Mike. They all really know how to treat a customer!!Thank you DCH Brunswick!We love our new RAV4!!🥰🎉👍 Ocasio, Rick Mootz, Jason, Ruben, and Mike. They all really know how to treat a customer!!Thank you DCH Brunswick!We love our new RAV4!!🥰🎉👍 More
Other Employees Tagged: Jason Sim, Mike Olson, Ruben Arcila
June 14, 2024
Service is ok however the waiting time is very long. My vehicle was good but I do not understand why it started leaking radiator after I did oil change in this facility. My vehicle was good but I do not understand why it started leaking radiator after I did oil change in this facility. More
Other Employees Tagged: Mike Olson
June 01, 2024
They are the best exceptional service at DCH Brunswick Toyota service department where excellence is guaranteed Toyota service department where excellence is guaranteed More
Other Employees Tagged: Lisa Devivo, David Alarcon, Stanhope Otuonye, Andre Stith, Paul Swenarton, Amir Romero-Harvey, Mike Olson, Ava Broux, Amir Romero-Harvey
May 31, 2024
All your people were very courteous and professional,expression my service writer Steven ,and all the men in the service dept,thank you all—w collins professional,expression my service writer Steven ,and all the men in the service dept,thank you all—w collins More
Other Employees Tagged: Kevin Scesney, Mike Olson, Kervis Reyes, Steven Taveras, Richard Venerus, Gary Peralta, Geoffrey Suasnavas
May 29, 2024
On Saturday, 5/25/24:🌟Geoffrey S. @service dept. provided 💎exceptional customer service. Service was quick and expedited efficiently. I went in for a multipoint inspection and tire ch @service dept. provided 💎exceptional customer service. Service was quick and expedited efficiently. I went in for a multipoint inspection and tire checkup before heading out for my mini-vacay🎉 No Issues. Very happy customer🤩😊🎉Thank you Geoffrey!! It was great to see my 💎🤩DCH family💛🤗and Everyone!! 🌻 More
Other Employees Tagged: Kevin Scesney, Andre Stith, Mike Olson, Kervis Reyes, Steven Taveras, Richard Venerus, Gary Peralta, Geoffrey Suasnavas
May 24, 2024
Excellent service on timely manner with full video report and Kevin my service advisor is always helpful . and Kevin my service advisor is always helpful . More
Other Employees Tagged: Lisa Devivo, Mohamed Rizvi, Adriana Rojas, Kevin Scesney, Mike Olson, Kervis Reyes, Gary Peralta, Geoffrey Suasnavas