Rich Mongiardo

If I could give them a zero I would. Do not buy from them! I searched a long time for a vehicle and I finally found one I really wanted but it was out of state. I bought it on May 7, 202 Do not buy from them! I searched a long time for a vehicle and I finally found one I really wanted but it was out of state. I bought it on May 7, 2025. My dad picked it up for me. The salesman gave me out-the-door price, but when I got all of my documents it was $2,000 more because the financial person sold my dad more items. I was the one buying the vehicle, and I didn’t agree with that. I got my vehicle home and after 2 weeks of driving it, the transmission went out. I called the salesperson and he acted like they wouldn’t do anything about it. Then I emailed them and brought up Lemon Law. He said since it is registered in a different state, the New Jersey Lemon Law wouldn’t apply, but he agreed to fix the transmission. Meanwhile, I took it to a transmission shop who said they don’t work on 10-speed transmissions. I then took it to one of our local Ford dealerships who informed me that it needed a new transmission and that the sunroof was broken. They gave me a quote for the transmission and sunroof. I called this dealership back and they told me to ship the vehicle to them. I paid $700 for it to be shipped back to them on June 7, 2025. I called on June 12, 2025, to get an update on it and the salesman went off on me and told me, “I told you not to take it to someone else” and screamed the whole time. I was so upset. Why would any salesman treat a person like this? So after that I had my father call to check it. On July 9, 2025, I was informed that it was finally done. However, they only rebuilt the transmission and not the sunroof. The salesman told us it was a new transmission. I paid $642 for the vehicle to be shipped back and now have to have someone fix the sunroof. After all that, I finally received my plates on August 29, 2025 from this company. My advice is, don’t ever buy from them unless you can have a trusted mechanic go over every detail of the vehicle before signing paperwork! More

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We walked in to be greeted by your friendly staff. The showroom is beautiful. We met our Sales Professional, Jeremy Galan, who, from that point, made the buying experience a pleasure! He answered o The showroom is beautiful. We met our Sales Professional, Jeremy Galan, who, from that point, made the buying experience a pleasure! He answered our questions, explained the vehicle we were interested in, and he gave us time to explore the vehicle so my husband and I could discuss our thoughts. We purchased the vehicle and Jeremy made it a breeze! We also met with Rich in finance. Rich was just as comfortable to work with. We never felt any pressure throughout the whole experience! Many thanks to Jeremy, Rich and the Hawthorne Chevrolet Team!! We love our new Traverse! More

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I've probably leased at least 6 vehicles from here, possibly more. For the most part a good experience. possibly more. For the most part a good experience. More

by skynard45 Verified Customer Verified Customer

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We have been going to Hawthorne Chevy for years and JR has always worked his magic to get us the deal we need. He always goes to bat for us and gets everything we asked for. He is also very professional a has always worked his magic to get us the deal we need. He always goes to bat for us and gets everything we asked for. He is also very professional and pleasant to work with. And so is the service desk when we need any work done. Hawthorne Chevy is the best dealership we've worked with! More

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We were very happy, Dennis Johnson was terrific. No nonsense. The most pleasant car buying experience we’ve ever had! No nonsense. The most pleasant car buying experience we’ve ever had! More

by FAMILYCIRCUS554 Verified Customer Verified Customer

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Very nice honest and quick with the whole process made car buying easy and quick car buying easy and quick More

by ALLISONKAMECKI Verified Customer Verified Customer

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I've been dealing with them for a long time and always have a great experience. have a great experience. More

by JOHNNYB31 Verified Customer Verified Customer

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It was a very smooth and efficient process. Highly recommend working with JR. no nonsense. Highly recommend working with JR. no nonsense. More

by CINDY.REDCROSS Verified Customer Verified Customer

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Great people that made the process quick and easy. Would definitely recommend for anyone in the marekt for a vehicle Would definitely recommend for anyone in the marekt for a vehicle More

by RJP686 Verified Customer Verified Customer

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The salesman RJ? JR? I forgot but he was great every thing he said was true. Very professional and pleasant to work with while we leased a new Equinox JR? I forgot but he was great every thing he said was true. Very professional and pleasant to work with while we leased a new Equinox More

by LUCIEPSCHWARZ Verified Customer Verified Customer

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