BORN IN FARGO, ND PREVIOUS OCCUPATION WAS TEACHING HOBBIES ARE FISHING AND CAMPING FAVORITE MOVIE IS MAJOR LEAGUE FAVORITE THING ABOUT WORKING AT PEORIA HYUNDAI IS THE TEAM ATMOSPHERE
Read moreDealership Experience
6 yrs, 8 mos
Industry Experience
6 yrs, 8 mos
Specialties & Trainings
Communicator
Hyundai Certified
AZ State Teacher Certification
View more specialties & trainings229 Reviews
Write a Review229 Reviews of Rich Metcalf
December 09, 2024
I had exchanged messages with Adreonna before our visit and let her know the exact Hyundai model we were looking for. Adreonna went above and beyond the call of duty to help us. Adreonna went out to the lo and let her know the exact Hyundai model we were looking for. Adreonna went above and beyond the call of duty to help us. Adreonna went out to the lot and made sure she could put her hands on the car we wanted. When we arrived, Adreonna greeted promptly and escorted us to her workspace. She offered us ice and water and was very, very cordial. Adreonna is truly a professional She made sure of what we wanted and asked if we wanted to test-drive the vehicle. Adreonna contacted someone from the sales lot and had them drive the vehicle up to the showroom parking area. She led us out to the car, which had all the doors and liftgate open. Adreonna had us sit in the driver and passenger seats to test the comfort. She went over the ways to adjust the seat settings and explained the ins and outs of the instrument panel. This was all before we even started the car! We all got into the car and headed out of the dealership. As we drove around, my wife realized she had forgotten her check book at home. We asked Adreonna if it was okay if we drove to our home to get it. She agreed without hesitation. We got the checkbook and switched drivers. I drove back to the dealership. The car drives like a dream! We went back to Adreonna's workspace. She brought us more ice and water and began talking with us about leasing, purchasing, etc. She helped us fill out and review all the paperwork. Adreonna is personable, knowledgeable, and is, IMHO, a great asset to the team! More
Other Employees Tagged: Jorden Smart, Adreonna Holliman
September 27, 2024
Super excited and happy with my new Tucson! Louis and everyone at the dealership was amazing! In and out within a very reasonable timeframe!! Louis and everyone at the dealership was amazing! In and out within a very reasonable timeframe!! More
Other Employees Tagged: Jeff Alves, Louis Lott
September 18, 2024
Amazing from the start Zach Swanson was such a good car salesman definitely will be back for my next car in a year and a half Jeff the finance manager was amazing rich and management was also amazing too . salesman definitely will be back for my next car in a year and a half Jeff the finance manager was amazing rich and management was also amazing too . I love my new car. Clean and friendly staff as well . 10 out of 10 recommended 5 stars for this lovely dealership More
Other Employees Tagged: Jeff Alves , Zach swanson
September 10, 2024
Jeffrey the finance manager was spectacular. He promised me we'd be out of there quickly and we were. Couldn't have picked a better place to buy a vehicle. The only problem was that they gave us He promised me we'd be out of there quickly and we were. Couldn't have picked a better place to buy a vehicle. The only problem was that they gave us one key fob that was not programmed to our truck. Unfortunately, that means I have to drive all the way back out there to get this taken care of. More
Other Employees Tagged: Jeff Alves , Doniel
September 09, 2024
After initial problems with getting the extra key and owners manual and other unforeseen problems , Rich and Victoria came to our rescue and made a bad problem, turn into NO PROBLEM. Thank you for maki owners manual and other unforeseen problems , Rich and Victoria came to our rescue and made a bad problem, turn into NO PROBLEM. Thank you for making this and us into a happy family. The car is beautiful, and all Hyundai cars are great this is my forth Hyundai..😊 More
Other Employees Tagged: Dakota Dial, Nick Laffoon , Zack 0 stars, Tim in service 5 stars, Victoria 7 stars..
September 01, 2024
Was lied to, moment we left lot and needed help, was lied to no help to no help More
Other Employees Tagged: Dakota Dial, Nick Laffoon , Zack 0 stars
August 27, 2024
Louis is a very knowledgeable and professional salesman who was able to find exactly what I was looking for and answered all of my questions. He was highly responsive throughout my search and purchase. I u who was able to find exactly what I was looking for and answered all of my questions. He was highly responsive throughout my search and purchase. I usually highly dislike the car buying process, but he walked me through every step, taught me the myriad of fun gadgets in my IONIQ 5, helped me secure a great deal, warm transferred me to finance, and then back to my pristinely shiny new vehicle and made sure all of my questions were answered before I left. Great experience 👍👍 More
Other Employees Tagged: Jeff Alves, Louis Lott
August 25, 2024
Everyone was very polite especially Zach our salesman he is very knowledgeable about the Hyundai line is very knowledgeable about the Hyundai line More
Other Employees Tagged: Jorden Smart , Zack Swanson