Rich Metcalf
Rich Metcalf at Larry H. Miller Hyundai Peoria
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Rich Metcalf

Sales Manager

Larry H. Miller Hyundai Peoria

8425 W. Bell Road
Peoria, AZ 85382

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4.9
229 Reviews

BORN IN FARGO, ND PREVIOUS OCCUPATION WAS TEACHING HOBBIES ARE FISHING AND CAMPING FAVORITE MOVIE IS MAJOR LEAGUE FAVORITE THING ABOUT WORKING AT PEORIA HYUNDAI IS THE TEAM ATMOSPHERE

Dealership Experience

6 yrs, 8 mos

Industry Experience

6 yrs, 8 mos

Specialties & Trainings

Communicator

Hyundai Certified

View more specialties & trainings
4.9

229 Reviews

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229 Reviews of Rich Metcalf

December 09, 2024

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Employee Rating

I had exchanged messages with Adreonna before our visit and let her know the exact Hyundai model we were looking for. Adreonna went above and beyond the call of duty to help us. Adreonna went out to the lo More

by erikschott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorden Smart, Adreonna Holliman

September 27, 2024

Dealership Rating
Employee Rating

Super excited and happy with my new Tucson! Louis and everyone at the dealership was amazing! In and out within a very reasonable timeframe!! More

by maureenehill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Alves, Louis Lott

September 23, 2024

Dealership Rating

Great salesman with lots of patience and good communication. Finance took more time than expected but overall everything was ok More

by kanakswadesh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zak

September 18, 2024

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Amazing from the start Zach Swanson was such a good car salesman definitely will be back for my next car in a year and a half Jeff the finance manager was amazing rich and management was also amazing too . More

by Princess92
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Alves , Zach swanson

September 11, 2024

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Once again, you guys knocked it out of the park. Thank you again Rich Metcalf you rock. More

by Tim & Tammy
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Sep 13, 2024

Larry H. Miller Hyundai Peoria responded

Thank you so much for your enthusiastic feedback! We’re thrilled to hear that you had another outstanding experience with us. It’s always wonderful to know that our team, including Rich Metcalf, continues to deliver exceptional service. Rich will be delighted to hear your kind words—he truly goes above and beyond, and your recognition means a lot to him and the entire team. Thank you once again for your support and for choosing us. If there’s anything else you need or any questions you have in the future, please don’t hesitate to reach out. Best regards, Victoria Gibboni Customer Relations Manager Larry H. Miller Hyundai Genesis Peoria 623-815-4581 vgibboni@asburyauto.com

September 10, 2024

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Jeffrey the finance manager was spectacular. He promised me we'd be out of there quickly and we were. Couldn't have picked a better place to buy a vehicle. The only problem was that they gave us More

by bgregory13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Alves , Doniel

Sep 13, 2024

Larry H. Miller Hyundai Peoria responded

Thank you for sharing your positive experience with Jeffrey, our finance manager. We’re delighted to hear that he was able to make the process efficient and that you were satisfied with your vehicle purchase. I’m sorry to hear about the issue with the key fob. We understand how inconvenient it can be to make an additional trip, and we apologize for any inconvenience this has caused. Please contact us at your earliest convenience, and we’ll arrange a time for you to come in so we can quickly resolve this issue for you. Thank you for bringing this to our attention and for choosing us for your vehicle purchase. We look forward to ensuring everything is taken care of to your satisfaction. Best regards, Victoria Gibboni Customer Relations Manager Larry H. Miller Hyundai Genesis Peoria 623-815-4581 vgibboni@asburyauto.com

September 09, 2024

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Employee Rating

After initial problems with getting the extra key and owners manual and other unforeseen problems , Rich and Victoria came to our rescue and made a bad problem, turn into NO PROBLEM. Thank you for maki More

by jfhindustries55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dakota Dial, Nick Laffoon , Zack 0 stars, Tim in service 5 stars, Victoria 7 stars..

September 01, 2024

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Was lied to, moment we left lot and needed help, was lied to no help More

by jfhindustries55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dakota Dial, Nick Laffoon , Zack 0 stars

Sep 06, 2024

Larry H. Miller Hyundai Peoria responded

Hello, we noticed you gave us a low-star review, and definitely wanted to reach out. If there was anything that occurred during your previous experience at Larry H. Miller Hyundai Genesis Peoria that led to this, we would like an opportunity to discuss it. Your satisfaction is our #1 priority. Please contact us at 623-815-4581 or vgibboni@asburyauto.com when you have an opportunity. Best regards. Thank you, Victoria Gibboni Customer Relations Manager 623-815-4581 vgibboni@asburyauto.com Larry H. Miller Hyundai Peoria www.larrymillerhyundai.com 8425 W. Bell Rd. Peoria, AZ 85382 Larry H. Miller Genesis Peoria www.larrymillergenesis.com 17336 N 84th Ln, Peoria, AZ 85382

August 27, 2024

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Louis is a very knowledgeable and professional salesman who was able to find exactly what I was looking for and answered all of my questions. He was highly responsive throughout my search and purchase. I u More

by kdutridge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Alves, Louis Lott

Aug 31, 2024

Larry H. Miller Hyundai Peoria responded

Thank you so much for taking the time to share your positive experience with Louis. I’m thrilled to hear that he was able to make your car buying process smooth and enjoyable. It’s great to know that he was able to guide you through every step, from finding the perfect IONIQ 5 to ensuring you were fully comfortable with its features. Your feedback is truly appreciated, and I’ll make sure to pass on your kind words to Louis and the rest of the team. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your new vehicle! Best regards, Victoria Gibboni Customer Relations Manager Larry H. Miller Hyundai Genesis Peoria 623-815-4581 vgibboni@asburyauto.com

August 25, 2024

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Employee Rating

Everyone was very polite especially Zach our salesman he is very knowledgeable about the Hyundai line More

by jwhillebert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorden Smart , Zack Swanson

Aug 31, 2024

Larry H. Miller Hyundai Peoria responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a positive experience and that Zach’s knowledge of the Hyundai line stood out to you. We pride ourselves on providing knowledgeable and courteous service, and it's great to know that Zach and the team met your expectations. If you have any more questions or need further assistance, feel free to reach out. We appreciate your kind words and look forward to serving you again in the future!

Sep 05, 2024

Larry H. Miller Hyundai Peoria responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a positive experience and that Zach’s knowledge of the Hyundai line stood out to you. We pride ourselves on providing knowledgeable and courteous service, and it's great to know that Zach and the team met your expectations. If you have any more questions or need further assistance, feel free to reach out. We appreciate your kind words and look forward to serving you again in the future!

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