1,144 Reviews
Write a Review1144 Reviews of Rich McAnally
December 27, 2024
I am a single, struggling teacher and have been loyal to Nissan since 2016. I had a flat tire a couple weeks ago and put my spare tire on so I would be able to drive and get it repaired. I thought the s Nissan since 2016. I had a flat tire a couple weeks ago and put my spare tire on so I would be able to drive and get it repaired. I thought the spare tire Nissan SOLD me was much smaller than the rest, but trusted that it would be okay, since I know littler about cars. The next day, I drove 18 miles and my car started making noises and giving off a smell. I freaked out and called Roadside assistance to get my car and bring it to the closest shop. It turns out, that the spare tire they SOLD ME, damaged my differential and axel because the wheel wasn't spinning due to the size difference. This costed me 4,000!!!! I had a full inspection done when I had my oil change a month prior and I had no issues with my car. I filed a case for Nissan to cover the differential and axel that happened because of them and "wonderful" Richard McAnally told me that no "goodwill" could be offered to me because I did not regularly get my maintanance done with them. Mind you, maintanance had nothing to do with a differential giving out. This was due to them giving me the wrong spare. Also, I had my last three oil changes done by them in 2023 so I was confused by that statement. They wouldn't even offer me a discount of any grace to what happened to my car BECAUSE OF THEM. Richard was beyond rude and did not care about what I was going through at all. I explained to him how detremental this cost would be on my life moving forward and he had no sympathy what-so-ever. I almost brough my car to another shop before deciding with Nissan because they were WAY cheaper, nicer, and offered me a 10% teacher discount. I still went with Nissan hoping they would be kind and help me out when this was fully avoidable. Nissan left a horrible taste in my mouth and I will never be purchasing a vehicle from them again. More
December 27, 2024
When I took my truck to get serviced, they supposedly checked and filled all fluids. The next day I turned on my windshield wipers to wash my windshield and the reservoir was empty. So apparently they di checked and filled all fluids. The next day I turned on my windshield wipers to wash my windshield and the reservoir was empty. So apparently they didn’t check and filled all fluids. They changed my transmission oil so far that seems to be ok. More
December 22, 2024
Needed a tire replaced and was told by the service center that an inspection occurred when I picked up my car. Drove less than 10 minutes from dealership to have a low tire pressure warning. Returned to se that an inspection occurred when I picked up my car. Drove less than 10 minutes from dealership to have a low tire pressure warning. Returned to service and they discovered a nail in a different tire (so no inspection of the car happened). This required me to leave the car there for a 2nd day and rent a vehicle from them - more $ out of pocket. Also had to beg to have my electric car recharged. The fast chargers are apparently reserved for new car sales and the slow charger in service is not something that team thinks to use. The attempt to wash my car is a disaster as I have streaks on all the windows. Glad my wipers work on the front and back so I was able to see out of it. Sales here is great but I will avoid their service department from now on. More
Other Employees Tagged: Ryaan Kayali
December 19, 2024
Sometimes, financially, it can be a little bit, stressful, dealing with the dealership. But I must admit, I was a bit surprised with the pricing. It was actually quite fair, service was propped and stressful, dealing with the dealership. But I must admit, I was a bit surprised with the pricing. It was actually quite fair, service was propped and courteous. More
Other Employees Tagged: Adnan Hassan, Luke Clearwater