Rich Klouda
Rich Klouda at Ryan Auto Mall
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Rich Klouda

GM Finance Manager

Ryan Auto Mall

911 Hwy 55 E
Buffalo, MN 55313

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5.0
107 Reviews

Rich spent his early life in the United States Army and entered the automotive industry in 1986. Joining our Ryan team in 2022, Rich brought with him all those valuable years of experience and is able to give excellent advice and service to our guests. Away from the office, Rich (who also goes by Grandpa, Pop Pop and Papa), spends a great deal of his free time working on his cabin, or enjoying the great Minnesota outdoors with a fishing pole in his hand.

Dealership Experience

2 yrs, 9 mos

Industry Experience

38 yrs, 11 mos

5.0

107 Reviews

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107 Reviews of Rich Klouda

October 09, 2024

Dealership Rating
Employee Rating

Let me start out by saying WOW! This was the best experience I have ever had at a car dealership. They had the exact truck I was looking for and the best price I could find. I was s More

by lincolnf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Seibert, Craig Clement

Oct 10, 2024

Ryan Auto Mall responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you had the best experience at Ryan Auto Mall Chevrolet of Buffalo, and we're glad we could assist you in finding the perfect truck. It was our pleasure to meet you halfway and make the process as smooth as possible. Your appreciation for Craig and our team means a lot to us. We look forward to seeing you again in the future. Enjoy your new truck! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

Oct 13, 2024

Ryan Auto Mall responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ryan Chrysler Dodge Jeep Ram of Monticello! Feel free to reach out to us if you need anything. Have a wonderful day.

October 01, 2024

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It was our pleasure to purchase our new Chevrolet Silverado 2500 HD from Ryan Chevrolet. All interaction was above expectations and would look to Ryan when we are in need of another vehicle. More

by Nealhouse7
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 03, 2024

Ryan Auto Mall responded

Thank you for your kind words! We're thrilled to hear that your experience with us at Ryan Auto Mall Chevrolet of Buffalo exceeded your expectations during the purchase of your new Chevrolet Silverado 2500 HD. We truly appreciate your support and look forward to assisting you in the future when you need another vehicle! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

Oct 04, 2024

Ryan Auto Mall responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 22, 2024

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AJ has a knack for relating to people. He’s open and honest in communicating. He is as responsive as he possibly can be. More

by dancassada
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: AJ Carlson

Sep 24, 2024

Ryan Auto Mall responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with AJ at Ryan Auto Mall Chevrolet of Buffalo. His ability to connect with customers and provide open communication is truly valued. We appreciate your feedback and look forward to assisting you again soon! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

September 04, 2024

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Extremely knowledgeable about everything my vehicle, set up on all data easily. Fun crew to work with, smoothest purchase I ever made. More

by Gigibye
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: AJ Carlson , Lisa Sifter

Sep 05, 2024

Ryan Auto Mall responded

Thank you for your fantastic review! We're thrilled to hear that you found our team at Ryan Auto Mall Chevrolet of Buffalo knowledgeable and enjoyable to work with. It’s wonderful to know that you had such a smooth purchasing experience. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

September 03, 2024

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Excellent service from both the salesman and the sales manager. Prompt, professional communication and competitive pricing. I'll be back to Ryan for my next auto! More

by Musky2828
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Steinmetz

Sep 05, 2024

Ryan Auto Mall responded

Thank you for your wonderful review! We're thrilled to hear that you received excellent service from our salesman and sales manager. We pride ourselves on prompt and professional communication, as well as competitive pricing here at Ryan Auto Mall Chevrolet of Buffalo. We look forward to welcoming you back for your next auto purchase! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

August 31, 2024

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Craig was very helpful and relaxed right from the start. He was knowledgeable about that specific vehicle, the package and all its offerings, and answered all questions honestly. Rich make the financial det More

by Alli B.
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Clement

Sep 03, 2024

Ryan Auto Mall responded

Thank you, Alli! We truly appreciate your kind words about your experience at Ryan Auto Mall Chevrolet of Buffalo. It's wonderful to hear that Craig and Rich provided you with helpful and clear assistance during your vehicle purchase. We're glad you found the process easy and non-pressured. We look forward to seeing you again for any future needs! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

August 27, 2024

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A big thank you to Craig. He listened to my needs regarding budget (I did not want a car payment) and lower mileage and stuck to them. He showed me options that worked for m More

by naefta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Clement

Aug 29, 2024

Ryan Auto Mall responded

Thank you, Nancy, for your kind words! We’re thrilled to hear that Craig was able to assist you in finding the perfect 2024 Trax that met your needs and budget. It’s great to know he went the extra mile, even coming in on his day off, to ensure you had a wonderful experience at Ryan Auto Mall Chevrolet of Buffalo. We truly appreciate your feedback and hope to see you again soon! Enjoy your new vehicle! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

August 26, 2024

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Salesman: AJ was incredible to work with, made it super easy to get a car (even with not so great credit). Anyone looking for a vehicle, ask for him. He is absolutely fantastic. Dealership: This is a g More

by fowler.thomas.donald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: AJ Carlson

Aug 28, 2024

Ryan Auto Mall responded

Thank you so much for your wonderful review! We're thrilled to hear that AJ made your car-buying experience a breeze and that our team at Ryan Auto Mall Chevrolet of Buffalo was able to assist you effectively. We truly appreciate your feedback regarding the fill-the-tank offer and will consider it moving forward. We look forward to welcoming you back for your next vehicle purchase! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

August 14, 2024

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The staff was informative and caring. Crag checked in with us a week later to make sure we were satisfied. More

by tboss4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Clement

Aug 14, 2024

Ryan Auto Mall responded

Thank you for your wonderful review! We're thrilled to hear that our staff provided you with informative and caring service. It's great to know that Crag followed up to ensure you were satisfied. We truly appreciate your feedback and look forward to seeing you again at Ryan Auto Mall Chevrolet of Buffalo! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

August 13, 2024

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Employee Rating

I was very impressed with the showroom. AJ was very helpful. I'm very happy with my car. It was a very good experience. More

by gramabeth2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: AJ Carlson

Aug 13, 2024

Ryan Auto Mall responded

Thank you for your kind words! We're thrilled to hear that you were impressed with our showroom and that AJ was able to assist you effectively. It's wonderful to know you're happy with your car and had a great experience at Ryan Auto Mall Chevrolet of Buffalo. We look forward to seeing you again! Sincerely, The Ryan Auto Mall Chevrolet of Buffalo team

Aug 17, 2024

Ryan Auto Mall responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Ryan Chrysler Dodge Jeep Ram of Monticello and we hope to see you again soon!

Aug 17, 2024

Ryan Auto Mall responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Ryan Chrysler Dodge Jeep Ram Buffalo and we hope to see you again soon!

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