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Rich Kemp
Rich Kemp at Easterns Automotive Group of Laurel

Rich Kemp

Customer Advisor & Product Concierge

Easterns Automotive Group of Laurel

3510 Laurel Ft Meade Rd
Laurel, MD 20724

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4.9
35 Reviews

The best BIO is a customer's compliment: I had an excellent experience working with Rich Kemp at Eastern in Laurel. From the moment I walked in, Rich made me feel comfortable and confident. I had already done some research online and knew which car I was interested in, but Rich took the time to walk me through all the details, ensuring I was fully informed about the model. His knowledge was extensive, and his no-pressure approach made the entire experience enjoyable. Rich was attentive and patient, answering all of my questions and making sure I felt at ease every step of the way. Thanks to him, I was able to drive away in the exact car I had my eye on. I highly recommend Rich Kemp to anyone looking for a knowledgeable, friendly, and professional Sales Concierge!

Industry Experience

15 yrs, 1 mo

Specialties & Trainings

Master Sales Concierge Certification

4.9

35 Reviews

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35 Reviews of Rich Kemp

July 26, 2025

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Employee Rating

Mr. Rich was very positive about me driving home in my nice ride today. He also shared some valuable life lessons with me regarding marriage, self-identity, self-esteem, etc. He got me in a Black on Black More

by tommiebroadwater3
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Recommend Dealer
Yes

Other Employees Tagged: Joel Alexis

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July 17, 2025

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Easterns Motors in Laurel MD has outstanding. Customer service. Come get your car today. Thanks. More

by rhondalee00
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Yes
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Jul 18, 2025

Easterns Automotive Group of Laurel responded

This is awesome! Thanks for letting us know that your car-buying experience was smooth and painless. Thank you for choosing Easterns!

July 14, 2025

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Rich and the staff was thorough and honest and provided Great service I appreciate the professionalism More

by nateriverdale
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Yes
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Jul 18, 2025

Easterns Automotive Group of Laurel responded

This is awesome! Thanks for letting us know that your car-buying experience was smooth and painless. Thank you for choosing Easterns!

July 12, 2025

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This location had great customer service. Rich assisted me & made my experience a good one! Very kind, knowledgeable and showed he cares for his customers. More

by birthingtranquilly
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Yes
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Jul 14, 2025

Easterns Automotive Group of Laurel responded

Your feedback is greatly appreciated and we're so glad to have exceeded your expectations. Thank you for choosing Easterns!

July 12, 2025

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Master Ruch was just MARVELOUS! He listened,very gave his insight, never pushy . We love our stress-free car buying experience with MR. Kemp. More

by emmaqweq
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Yes
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Jul 14, 2025

Easterns Automotive Group of Laurel responded

It's great to hear that we were able to meet your expectations and provide you with a positive experience. Thank you for choosing us and we hope to see you again soon.

July 12, 2025

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Very professional and courteous service today from Rich Kemp. His manner was very kind and personable. More

by osirisxray
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Yes
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Jul 14, 2025

Easterns Automotive Group of Laurel responded

It's great to hear that we were able to meet your expectations and provide you with a positive experience. Thank you for choosing us and we hope to see you again soon.

July 11, 2025

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Mr.Kemp presented great professional and gave us a smooth experience in the purchase of our new Infiniti! Will highly recommend for all serious buyers in the market for a high quality vehicle. More

by Mrs Frank
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Yes
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Jul 14, 2025

Easterns Automotive Group of Laurel responded

Your feedback is greatly appreciated and we're so glad to have exceeded your expectations. Thank you for choosing Easterns!

July 11, 2025

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Rich was great and very knowledgeable! Easterns Auto is highly recommended! They helped us get the price we needed and worked with us!!! More

by frankemmari
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Recommend Dealer
Yes
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Jul 14, 2025

Easterns Automotive Group of Laurel responded

This is awesome! Thanks for letting us know that your car-buying experience was smooth and painless. Thank you for choosing Easterns!

July 09, 2025

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Mr. Kemp and the establishment was pleasant and welcoming the experience was great would recommend. More

by raseanstreater18
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Kemp

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Jul 14, 2025

Easterns Automotive Group of Laurel responded

This is awesome! Thanks for letting us know that your car-buying experience was smooth and painless. Thank you for choosing Easterns!

July 09, 2025

Dealership Rating
Employee Rating

Mr. Kemp and the establishment was pleasant and welcoming the experience was great would recommend. More

by raseanstreater18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Kemp

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Jul 14, 2025

Easterns Automotive Group of Laurel responded

This is awesome! Thanks for letting us know that your car-buying experience was smooth and painless. Thank you for choosing Easterns!

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