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Dealership Experience
40 yrs, 5 mos
Industry Experience
40 yrs, 4 mos
240 Reviews
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240 Reviews of Rich Jacobsen
June 25, 2024
Happy with my purchase from Arlington Heights Ford. Amazing customer service, no pressure sales, award winning dealer. Treat you like family. Love my truck See Richard for next vehicle. Amazing customer service, no pressure sales, award winning dealer. Treat you like family. Love my truck See Richard for next vehicle. More
by Tjpaadams
Helpful 
June 25, 2024
Rich Jacobsen helped me trade in two car and and we bought a ford expedition thankyou bought a ford expedition thankyou More
by Mike
Other Employees Tagged: Jose Gutierrez, Teddy Dziedzic, Jeremy Rosa
June 19, 2024
My wife and I made an appointment to test drive a specific new truck. They were not prepared for us nor was the truck. On a day with 90+ temps, most dealers we visited for test drives had the units i specific new truck. They were not prepared for us nor was the truck. On a day with 90+ temps, most dealers we visited for test drives had the units in front and running to cool down the cabins. Not here. We had to wait for them to bring it around. The sales advisor spent most of the time trying to sell us on another model that we continually explained we had no interest in. That said, we did get to test drive the vehicle we wanted and they did follow-up the next day to see how things went. disappointing first visit but we will likely give them a second chance. More
by IllinoisRoger
June 18, 2024
Rich jacobsen helped me get some trucks thankyou rich we will come back for more will come back for more More
by aleksandrstudenikin983
Other Employees Tagged: Jose Gutierrez, Teddy Dziedzic, Brian Powell
June 18, 2024
Rich jacobsen helped me get two duallys thankyou i will come back for moe trucks next year come back for moe trucks next year More
by Yurii
Other Employees Tagged: Jose Gutierrez, Teddy Dziedzic, Brian Powell
May 30, 2024
Rich helped me get truck i wanted thank you for getting this truck i will get more this truck i will get more More
by Dmitriy C
Other Employees Tagged: Jose Gutierrez, Joe Baez, Jeremy Rosa
May 30, 2024
Rich Jacobsen helped me get another ford escape thank you for your help I really enjoy it for your help I really enjoy it More
by Jwdlr723
Other Employees Tagged: Israel Gonzalez, Teddy Dziedzic, Dan Szwec
May 28, 2024
Richard did great job with helping me place custom order, Jose helped a lot too. Highly recommended. Jose helped a lot too. Highly recommended. More
by David Kulinski
Other Employees Tagged: Jose Gutierrez, Joe Baez, Joseph Genna
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