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Rich Hammond

Overview Reviews (725) Inventory (348)

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Rich Hammond

Rich Hammond | Page 2

General Sales Manager

Werner Mazda

736 Huse Rd
Manchester, NH 03103

Have been in sales for 18 years, 8 Years in Auto Sales, As the General Sales Manager I look forward to seeing a satisfied customer, one that feels we are willing to go above and beyond for them.

4.9

725 Reviews

Have been in sales for 18 years, 8 Years in Auto Sales, As the General Sales Manager I look forward to seeing a satisfied customer, one that feels we are willing to go above and beyond for them.

4.9

725 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (725) Inventory (348)

Dealership Experience

15 yrs, 6 mos

Industry Experience

15 yrs, 6 mos

Specialties & Trainings

Customer Service, Mazda Sales Certified

725 Reviews of Rich Hammond

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April 09, 2026

Dealership Rating

Employee Rating

I've done business with Werner Mazda for a dozen years, and appreciate the excellent service offered. and appreciate the excellent service offered. More

by Nelle

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nick Flood, Cameron Landry

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Apr 10, 2026 -

Werner Mazda responded

Thank you for your loyalty over the past twelve years and for your kind words about our service. Congratulations on your new Mazda CX-50. We look forward to assisting with any future maintenance or service. Rich Hammond General Sales Manager

April 08, 2026

Dealership Rating

Employee Rating

Dealership took ownership of our previous rating concerns with the sale. Dealership offered to install homelink and offer loaner vehicle while being installed. They restored our faith in buying from Werne with the sale. Dealership offered to install homelink and offer loaner vehicle while being installed. They restored our faith in buying from Werner More

by marygibson1031

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Heintz

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Apr 09, 2026 -

Werner Mazda responded

We’re happy we could address your earlier concerns, install your homelink, and provide a loaner so you could feel confident in your Mazda CX-50 purchase again. Thank you for the five-star rating. We look forward to helping you in the future. Rich Hammond General Sales Manager

April 05, 2026

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Employee Rating

We had an amazing experience buying our car here! The sales team was beyond excellent—friendly, knowledgeable, and never pushy. Audrey and Eric went above and beyond to make everything smooth and str The sales team was beyond excellent—friendly, knowledgeable, and never pushy. Audrey and Eric went above and beyond to make everything smooth and stress-free. We couldn’t be happier—highly recommend! More

by Sam

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Eric Werner, Audrey Russo

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Apr 05, 2026 -

Werner Mazda responded

Thank you for sharing your experience with your new Mazda CX-5 purchase. We’re delighted that Eric and Audrey made the process friendly, knowledgeable, and stress-free. We look forward to seeing you again and hope you enjoy every drive. Rich Hammond General Sales Manager

April 03, 2026

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Employee Rating

Elijah and the rest of the staff were awesome. They went above and beyond to get me in the vehicle I wanted. 😊 They went above and beyond to get me in the vehicle I wanted. 😊 More

by amandadubose22

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Lewis, Elijah Holt

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Apr 04, 2026 -

Werner Mazda responded

We’re thrilled that Elijah and our team went above and beyond to get you into your new Mazda CX-30. Thank you for choosing us for your purchase. Enjoy every mile behind the wheel. Rich Hammond General Sales Manager

April 03, 2026

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Employee Rating

We bought 2 cars at the same time and the experience was A+! Dave Lee was amazing! And having a "Werner" actually reach out was pretty special! A+! Dave Lee was amazing! And having a "Werner" actually reach out was pretty special! More

by steve.tetrault

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Matt Lemire, Dave Lee

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Apr 03, 2026 -

Werner Mazda responded

Thank you for choosing to purchase two Mazda CX-5s and for the five-star review. We’re thrilled that Dave could provide exceptional support and that our team’s follow-up stood out to you. Enjoy your new CX-5s and we look forward to assisting you again. Rich Hammond General Sales Manager

April 02, 2026

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Employee Rating

Nicest experience in purchasing car . No pressure and the nicest people to help you. every one went out of their way. I would certainly recommend this business to my friends Thanks No pressure and the nicest people to help you. every one went out of their way. I would certainly recommend this business to my friends Thanks to all that made this purchase very pleasant. More

by timsky5

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Audrey Russo

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Apr 02, 2026 -

Werner Mazda responded

It’s fantastic to hear that purchasing your Subaru Legacy was a no-pressure, pleasant experience. We’re delighted our team went out of their way to help and appreciate you recommending us to your friends. We look forward to assisting you again down the road. Rich Hammond General Sales Manager

April 01, 2026

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Employee Rating

Had my lease return go super easy and went right into the new one. Very exceptional experience. new one. Very exceptional experience. More

by stevencaster72

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nick Flood, Joseph Murphy, Christopher Peek

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Apr 01, 2026 -

Werner Mazda responded

Thank you for entrusting us with your lease return and new Mazda CX-50 purchase. We’re glad the process was seamless and efficient, and we hope you enjoy every moment behind the wheel. Rich Hammond General Sales Manager

March 22, 2026

Dealership Rating

Employee Rating

Everything was done professionally, and delivery of CX90 was well done with a good explanation of how thing worked in new vehicle was well done with a good explanation of how thing worked in new vehicle More

by decisive0

Verified Customer

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robert Hering, Ryan Chisholm

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Mar 22, 2026 -

Werner Mazda responded

Thank you for highlighting our professional delivery and clear walkthrough of your new Mazda CX-90. We’re pleased you felt confident using its features right away. Congratulations on your CX-90 purchase and feel free to reach out with any questions. Rich Hammond General Sales Manager

March 19, 2026

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Employee Rating

Dave helped us through every step and thoroughly answered any questions we had even stayed late to make sure we were all set. I would recommend Werner to anybody any questions we had even stayed late to make sure we were all set. I would recommend Werner to anybody More

by vachonc7

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ryan Chisholm , Dave Lee 5 stars

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Mar 19, 2026 -

Werner Mazda responded

We’re thrilled our team guided you through every step, answered your questions thoroughly, and even stayed late to ensure you felt prepared. Thank you for recommending us. Enjoy your new Mazda CX-5, and don’t hesitate to reach out if you need anything. Rich Hammond General Sales Manager

March 18, 2026

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Employee Rating

Wonderful dealership and staff. From The go I felt comfortable and not rushed. They listened to what I wanted and helped me find the right car. From The go I felt comfortable and not rushed. They listened to what I wanted and helped me find the right car. More

by eby.jen

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nick Flood, Matt Lemire , Alex Harvey

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Mar 19, 2026 -

Werner Mazda responded

We’re glad you felt comfortable and unhurried during your visit. It’s rewarding that our staff listened and helped you find the ideal Mazda CX-90. Congratulations on your new ride and enjoy every mile. Rich Hammond General Sales Manager

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