Have been in sales for 18 years, 8 Years in Auto Sales, As the General Sales Manager I look forward to seeing a satisfied customer, one that feels we are willing to go above and beyond for them.
Read more745 Reviews
Write a ReviewDealership Experience
15 yrs, 10 mos
Industry Experience
15 yrs, 10 mos
Specialties & Trainings
Customer Service, Mazda Sales Certified
745 Reviews of Rich Hammond
April 22, 2025
This was a very traditional car dealership experience. I thought the condescending treatment of the decision maker down the hall, with the salesmen walking back and forth for an answer to any of my reque I thought the condescending treatment of the decision maker down the hall, with the salesmen walking back and forth for an answer to any of my requests had gone away with the CD player. The salesmen, Joe, was a decent, honest guy caught in the middle. Eventually, I did decide to purchase the car, but almost walked out before signing because the interest rate they guaranteed me was suddenly a point higher (2.9 to 3.9% from Monday 4/14 to Wed 4/16). The Finance manager's response was "Mazda did that to us, they never raise rates mid month." Fortunately, he walked out to the "decision maker" down the hall, who actually came back with him and told me they will honor the rate negotiated (2.9%), but I had to back date the contract (and pay for two days of owning a car retroactively) .It was a reasonable compromise, but I was ready to ask for my plates back (on my trade-in) and call it all off. The car is wonderful so far. If you want an old-fashioned car buying experience, then Werner is your place. More
Other Employees Tagged: Joseph Murphy, Ryan Chisholm
April 19, 2025
Always great to deal with. Car number 7 for the family. Deal with Rob he’s the best. Car number 7 for the family. Deal with Rob he’s the best. More
Other Employees Tagged: Robert Hering, Ryan Chisholm
April 10, 2025
Clean show room and everyone is very courteous and professional. Everyone wants to help you professional. Everyone wants to help you More
Other Employees Tagged: Cameron Landry
April 06, 2025
The entire team at Werner Mazda is very impressive: efficient, fair, fun, honest, large vehicle selection, and are ahead of the competition from my experience. I'm glad I stumbled upon them for my curr efficient, fair, fun, honest, large vehicle selection, and are ahead of the competition from my experience. I'm glad I stumbled upon them for my current CX70 lease! Thanks Team! More
Other Employees Tagged: Nick Flood, Robert Hering, Mike Lewis
April 06, 2025
I have found this dealership to be easy to deal with, just purchased my second vehicle from them, honest and upfront. just purchased my second vehicle from them, honest and upfront. More
Other Employees Tagged: Robert Hering, Lorri Schofield, Matt Lemire
April 05, 2025
We appreciated working with Cameron. We never felt rushed or pressured to make a decision on buying a car. Originally we were interested in a manual transmission and Cameron was the only We never felt rushed or pressured to make a decision on buying a car. Originally we were interested in a manual transmission and Cameron was the only salesperson from multiple Mazda dealerships that found me a car to test drive. We would recommend Werner Mazda to others. More
Other Employees Tagged: Cameron Landry
April 03, 2025
Another great dealing with Mazda! Love Werner and Rob was wonderful to deal with! Also very pleased with Matt in Finance! Love Werner and Rob was wonderful to deal with! Also very pleased with Matt in Finance! More
Other Employees Tagged: Robert Hering, Matt Lemire
April 01, 2025
Outstanding employees who go out of their way to help you with any question or concern you may have. with any question or concern you may have. More
Other Employees Tagged: Nick Flood, Eric Werner
March 15, 2025
This is the 10th Mazda my wife and I have leased from Cam and Werner Mazda. Always a pleasure to do business with him. Nothing but professionalism at this dealership. and Werner Mazda. Always a pleasure to do business with him. Nothing but professionalism at this dealership. More
Other Employees Tagged: Cameron Landry, Lorri Schofield, Mike Lewis
March 12, 2025
This was our second time purchasing from Werner and while the circumstances surrounding our need to purchase a new vehicle weren’t ideal, our experience was again exceptional! We had looked at vehicles onlin the circumstances surrounding our need to purchase a new vehicle weren’t ideal, our experience was again exceptional! We had looked at vehicles online and confirmed the car I wanted was still on the lot, the process was super easy and stress free. Which, after having been in a serious car accident the week before, it was refreshing to walk away from buying our new car with ease. Thank you for being a positive light in our day and thank you to Mazda for designing a safe vehicle! More
Other Employees Tagged: Mike Lewis, Ryan Chisholm , Alex Harvey
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