Rich Bettinger

Nothing but good things to say about buying a new car through Heritage Ford. I had been a Heritage Ford customer for several years with zero complaints. In early 2023, however, I decided to try something through Heritage Ford. I had been a Heritage Ford customer for several years with zero complaints. In early 2023, however, I decided to try something new and I bought a Toyota RAV4 Prime. The car was o.k., but I really missed driving a Ford. There are so many nice standard features in the Ford vehicles that are either not available in the Toyota or are not included in the purchase price so you have to pay more. So…a year and 4 months later I decided to go back to Ford. Good decision. The staff (Bill in sales and Celeste in the finance office) were great and made the entire process a joy. Which is not an easy task when you are purchasing a big ticket item. They both gave 200% to make sure that I was happy with my new purchase and that the final cost would fall into my budget. So glad I went back to Ford! More

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It was a great deal! Thank you for great service I would recommend it to friends. Thank you for great service I would recommend it to friends. More

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Wanting to sell my car and I get this response from him…. I should also let you know that we would offer you the actual wholesale cash value for the vehicle as we would still put it through our shop and det I should also let you know that we would offer you the actual wholesale cash value for the vehicle as we would still put it through our shop and detailing. Then we need to market it and have it on the lot which both cost money... Ok, I get it. Going to low ball me so I shouldn’t come there. Hey next time just say you are not interested. Nice customer service. More

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I have purchased, and leased vehicles from Heritage Ford. I have found that all sales, finance and service employees to be extremely understanding helpful and knowledgeable. My most recent purchase of an Esc I have found that all sales, finance and service employees to be extremely understanding helpful and knowledgeable. My most recent purchase of an Escape ST line with Bill and Celeste was truly a great experience. I would recommend anyone looking for a Ford vehicle to strongly consider Heritage Ford even if you’re out of the Burlington Vt. area. More

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Nathan was professional and personable. He addressed all of our concerns without hesitation. We were able to look at the car, test drive, have our trade valued, and drive away with our new He addressed all of our concerns without hesitation. We were able to look at the car, test drive, have our trade valued, and drive away with our new (to us) Explorer in under 3 1/2 hours. It was a pretty painless experience. Thanks! More

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Jake was great to deal with on my purchase. ...Professional and he knows the products he's selling.....highly recommended ...Professional and he knows the products he's selling.....highly recommended More

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They care about their customers and their needs and will do everything they can do to get you into the vehicle you want. You will not be disappointed. They are more like a family than a dealership. I worked do everything they can do to get you into the vehicle you want. You will not be disappointed. They are more like a family than a dealership. I worked with Areg Muradian and he’s hands down the best salesman I’ve ever met and truly cares and wants to help. More

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Bill is exceptional. Vast industry knowledge and experience. Bill and Zack kept every promise, and prioritized long term customer relationships over short term gain. Vast industry knowledge and experience. Bill and Zack kept every promise, and prioritized long term customer relationships over short term gain. More

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Turner Ede made it easy and fun to get the exact car I wanted. Thank you! wanted. Thank you! More

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I have been dealing with Heritage Ford for several years .Noah Adam's is one if the best sale person I have ever had . He is more than helpful. Though out my buying process he was more than patient, Info .Noah Adam's is one if the best sale person I have ever had . He is more than helpful. Though out my buying process he was more than patient, Informative and knowledgeable. He definitely went out of his way to accommodate all my needs .Noah even stayed late one night to make sure I was comfortable driving a new vehicle home in extreme rain conditions and in the dark . Noah is definitely a keeper!! I wish him the best and I'm sure he will definitely have return customers and great referrals. Heads up to Noah Adam's More

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