Rich Barak

Very friendly and helpful personal to work with . Spaces waiting area . Was impressed with speed my job was done Spaces waiting area . Was impressed with speed my job was done More

by CI04743 Verified Customer Verified Customer

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Even when stressed and under pressure Dave has always been very conscientious and thorough in dealing with me. I thank all staff for providing me with quality and timely repairs. Loved the popcorn. Miss been very conscientious and thorough in dealing with me. I thank all staff for providing me with quality and timely repairs. Loved the popcorn. Miss the cookies Coffee is great. More

by Larry Verified Customer Verified Customer

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Most perfect dealership I know of in Lincoln Nebraska. Communication with both spouses (or owners) would be perfect for us... Communication with both spouses (or owners) would be perfect for us... More

by 007 Verified Customer Verified Customer

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The best service department. The work is done efficiently and the service is done very quickly The work is done efficiently and the service is done very quickly More

by BBRAZIEL Verified Customer Verified Customer

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Very good! Very enthusiastic, fast, accurate, friendly… Help me feel secure when using my car! My choice for maintenance and repair of my car is HONDA…! Very enthusiastic, fast, accurate, friendly… Help me feel secure when using my car! My choice for maintenance and repair of my car is HONDA…! More

by Hung Bui Verified Customer Verified Customer

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Great service! We’ve bought multiple vehicles here and return for our service and body work! We’ve bought multiple vehicles here and return for our service and body work! More

by BANKCOLEMAN Verified Customer Verified Customer

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Friendly efficient kind people who know their business welcoming clean generous good coffee offering a ride home and a pick up welcoming clean generous good coffee offering a ride home and a pick up More

by Desta osborne Verified Customer Verified Customer

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Service was efficient and effective. Our son will now be able to drive home to Colorado safely. Thank you. Our son will now be able to drive home to Colorado safely. Thank you. More

by STAYLOR941 Verified Customer Verified Customer

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The service personnel is always willing to answer any questions that I may have. They are always friendly and make you feel at home. questions that I may have. They are always friendly and make you feel at home. More

by Bimsally Verified Customer Verified Customer

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Recently March 21st I went to the dealership to get my car an oil changed. I was informed that there was a seatbelt recall in my model, and that it needed to be fixed, would be ready to go in 3 hours. Fin car an oil changed. I was informed that there was a seatbelt recall in my model, and that it needed to be fixed, would be ready to go in 3 hours. Fine, that seems important so I waited for 2 hours. After 2 hours I was informed by a mechanic that they do not have the part and that the car wouldn’t be ready for two days, obviously this is a bit upsetting as I came just for an oil change, but okay fine. I asked for the return of my car so I could come back on a later date to have this fixed as it is currently inconvenient for me to not have a car. They refused saying it’s dangerous, no explanation no nothing. So now it’s even more upsetting. I have work and a busy life so I couldn’t do without a car, if I had know ahead of time I could have planned for this but I wasn’t informed until I was there. So already an unfortunate situation on Honda’s part due to the recall of a faulty seat belt. Fine. So I asked if they had a rental I could borrow since I would be out of a car for two days. They said no, too busy. I said okay Fine. So luckily I’m blessed to have an additional car at home that my kids use when they come in town. So I asked them to give me a ride to my house at least so that I would have access to a car. They did. Great job. I was very obviously upset at this point because, if I didn’t have a second car, and I had to miss two days of work due to Hondas seat belt being faulty, I would not only get into trouble at work but lose two days worth of pay. But I’m lucky so fine. So after two days they had my car ready and fixed. Fine. There are two phone numbers on the account. My sons and mine. I was the one who was in and getting the work done for the car, they decided to call my son instead. Fine. My son being unaware of the situation due to the fact that he lives out of state told them I would need to get picked up because I have no way to get to the dealership. I can’t drive myself and then drive both cars home alone, I wish I could clone myself but unfortunately that’s not currently possible. So fine. They said they would, I have work early in the morning at 8am so I needed to be picked up earlier than usual around 7:30am. Okay so fine. They said okay. So come 7am I wanted to make sure they weee coming so I called, here is where the whole situation became even more ridiculous. They picked up and told me that they do not have time to pick me up, BECAUSE THEY ARE BUSY. I MEAN. I UNDERSTAND YOU BEING BUSY BUT YOU LITERALLY TOOK MY CAR FROM ME REFUSED TO GIVE IT BACK AND NOT REFUSE TO PICK ME UP. Does that sound like a reasonable situation? I think logic went out the door at this point. They told me that I should just go to work first and that they would drop off my car. I told them I worked until 7pm and so they could only come at before 5pm. They said they would leave my car at my house. PARKED OUTSIDE. WITH THE KEY INSIDE. Here is where logic is even crazier. WHAT IF SOMEONE STOLE MY CAR? BECAUSE THEY LEFT THE CAR OUTSIDE UNATTENDED WITH THE KEY INSIDE. Again common sense is just not so common. Fine. I told then okay whatever if that’s the only way to get my car back (please note I probably wasn’t the friendliest when I was conveying this) but it gets worse. THEN HERES THE KICKER. THEY TOLD ME WHEN THEY DO THAT THEY WILL CHARGE ME FOR IT. HONDA. THEY SAID THEY WILL CHARGE ME BECAUSE THEY TOOK MY CAR DUE TO A FAULTY SEATBELT PROBLEM THAT HONDA HAS. THAT HONDA IS AT FAULT. THAT HONDA IS 100% AT FAULT FOR DUE TO A RECALL, AND THEY WANT TO CHARGE ME? RIDICULOS. ABSOLUTELY ABSURD. THE CRAZY PART IS THAT THEY DID NOT EVEN APOLOGIZE. NO SORRY NO ANYTHING. This is by far the worst experience I have had at HONDA since I bought a car from them and honestly from any Dealership I have been in contact with. You have 100% Guaranteed a customer loss. This is crazy if a lawyer read this comment please let me know there is something I can do because this seems very illegal. More

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