Ricardo Silva

SCAM USED CAR DEALER! !!! Sold me a used car they didn't have a title for!!! and now I can not drive anyway because it not register going on 3 weeks. I had to hire a lawye !!! Sold me a used car they didn't have a title for!!! and now I can not drive anyway because it not register going on 3 weeks. I had to hire a lawyer it's been the worst car purchase of my life. Ricardo was the salesman and has been absolutely no help the whole deanship is terrible please stay away More

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I was looking at a used car and the price they list online is bait and switch. They tack on so much bogus stuff, it added around 7% to the advertised price, not including the standard registration and online is bait and switch. They tack on so much bogus stuff, it added around 7% to the advertised price, not including the standard registration and tax. More

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Ricardo made our experience seamless and transparent. Authentic guy who loves cars and wants to please his customers. This is how buying a car should be. Authentic guy who loves cars and wants to please his customers. This is how buying a car should be. More

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DO NOT BUY FROM THIS DEALERSHIP. ..Unless you want to pay more than advertised!!! I have been told the breakdown of the costs added on to the Advertised price of the vehicle for the ..Unless you want to pay more than advertised!!! I have been told the breakdown of the costs added on to the Advertised price of the vehicle for the 161point inspection is not available by email, only in person....and was not available when I purchased the vehicle. I was told the dealer prep on the vehicle was $4000 and they (the dealer) "ate 1/2 the cost" and only added $2000 to the advertised price. Let's not forget about the GPS tracker @ $900 ... Bumping the listed price on CarGurus/Cars.com over 15%....which I've just been informed by my salesperson Ricardo Silva, I "opted out of to meet my budget." News to me. On top of that, after driving 2 hours to the dealership, we were there waiting for Finance until after 10pm (dealership closed at 8) and did not get out until close to 11PM. Without a doubt, the worst car buying experience I have ever had. Save yourself the aggravation and STAY AWAY FROM THIS PLACE!!! More

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This is the second car I had leased from them. Chris (Manager) and Ricardo( Salesman) both were very helpful during my entire process. Chris (Manager) and Ricardo( Salesman) both were very helpful during my entire process. More

by Jeetxo Verified Customer Verified Customer

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The worst place to buy a car, don't go there. They treated me with such disrespect and dishonesty from the first day I walked in there. When I first got there, I had an appointment, but they let They treated me with such disrespect and dishonesty from the first day I walked in there. When I first got there, I had an appointment, but they let me sit there and ignored me for two hours. While I was sitting inside Infiniti of Englewood dealer, they called me to ask me if I was still coming for my appointment, and I told them I was sitting there. When I was there I knew exactly the car I wanted, its cost and mileage. But when they were processing the paperwork, they put in the wrong unit price number, $2000 higher than what they had advertised it for, so when I questioned them about it, they said Oh ok we will send you a check in the mail for the difference. Today, one month later, I was there to inquire about the check that they should have mailed to me one month ago, and when I got there , the finance person, his name is Jason, was even denying that he gave me a receipt that the dealership owed me money. I had to go back home to get the receipt and bring it back to them. They are trying to deny even the things they discussed with me. Fortunately, I still have my paperwork to prove them wrong. I will not rest till they pay this money they owe me. this place is dishonest, unkind, stay away. More

by SANDRAZIKALALA Verified Customer Verified Customer

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Very satisfied with all the attention and help Kevin with the salesman Ricardo very professional very helpful. Definitely will recommend for friends and family. the salesman Ricardo very professional very helpful. Definitely will recommend for friends and family. More

by Dannyresto Verified Customer Verified Customer

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Ricardo was personable, professional and made the purchase very easy. I would recommend him to friends and family purchase very easy. I would recommend him to friends and family More

by BARBARAR1125 Verified Customer Verified Customer

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The process was very smooth. Ricaardo was excellent and made everything very simple for me. Was a great & easy experience. Ricaardo was excellent and made everything very simple for me. Was a great & easy experience. More

by CHRISTYGALOSIC Verified Customer Verified Customer

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THE DEALSHIP IS EXCELLENT. . I HOPE WHEN IT'S TIME FOR MAINTENANCE ON THIS LEASED INFINITI 223 Q50 -- THE SERVICE GOES AS SMOOTHLY AS THE LEASING OPERATION. . I HOPE WHEN IT'S TIME FOR MAINTENANCE ON THIS LEASED INFINITI 223 Q50 -- THE SERVICE GOES AS SMOOTHLY AS THE LEASING OPERATION. More

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