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12 Reviews of Ricardo Rutledge
May 01, 2026
Yes I would recommend Bob Ross GMC. I would, however, suggest that you improve your AI bot, Sophie. I confirmed the vehicle was on site for a test drive three times, only to drive an I would, however, suggest that you improve your AI bot, Sophie. I confirmed the vehicle was on site for a test drive three times, only to drive an hour to discover it was, in fact, not there to see. Luckily Ricardo kept things together and I purchased once it arrived. More
by jcjasper70
Verified Customer
April 17, 2026
My experience was good up until the point when I signed the paperwork. The vehicle needed to be detailed, so I planned to come back that evening to pick it up. There were several seat stains and a seat b the paperwork. The vehicle needed to be detailed, so I planned to come back that evening to pick it up. There were several seat stains and a seat belt that I specifically asked to be cleaned, but when I picked it up, it didn't look any better (I'm not sure if they tried). When I complained the service tech said he would talk with his manager and get back to me. That never happened even after several follow ups with my sales rep, Ricardo Rutledge. It's been a few weeks now, and I still haven't heard back from anyone. More
by MMCCLOUD64
March 07, 2026
Working with Ricardo was a pleasure. He was extremely knowledgeable about the car and process. He was fair in dealing with the price and very friendly. The dealership was easy to work wi He was extremely knowledgeable about the car and process. He was fair in dealing with the price and very friendly. The dealership was easy to work with and clean. The whole experience was excellent. More
by Cindy231
February 05, 2026
Thank you for getting me into the beautiful enclave sport edition. This was our second purchase within two years. Giving great customer service makes your customers come back. edition. This was our second purchase within two years. Giving great customer service makes your customers come back. More
by coziemel
Other Employees Tagged: Joe Hager
December 21, 2025
This dealership always does their best to meet the needs of their customers. I have been dealing with them for years and they always have been able to help me. of their customers. I have been dealing with them for years and they always have been able to help me. More
by alonzafoy
Other Employees Tagged: Bill Sweatt
December 14, 2025
The staff in the maintenance department and the technician were top notch. I also feel they went above and beyond to help me find assistance from General Motors in a known and ignored design flaw b technician were top notch. I also feel they went above and beyond to help me find assistance from General Motors in a known and ignored design flaw by General Motors engineering. If you are unfortunately affected by one of these design flaws there is no other dealership I would recommend besides Bob Ross to get the repairs done correctly. Thank you Bob Ross team! More
by TODDGRANDIN
December 06, 2025
Ricardo and Kathleen completed my deal in less than an hour. Ricardo located and delivered the truck I wanted within a week of us working on this deal. hour. Ricardo located and delivered the truck I wanted within a week of us working on this deal. More
by jaket2
Other Employees Tagged: Kathleen Mayer
November 30, 2025
Had a good experience buying my vehicle for Bob Ross I was dealing with two salesmen on this purchase. Both was very professional. Also made contact with the sales manager.he was also very professional an was dealing with two salesmen on this purchase. Both was very professional. Also made contact with the sales manager.he was also very professional and worked with me in completing the purchase.. More
by jwillys1941
Other Employees Tagged: Dan Meyer
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